About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Julie serves eBusiness & Channel Strategy Professionals. Julie's 25 years of work experience is balanced between the engineering and management consulting work she did in the first half of her career and her work as an analyst for the past 12 years. The combination of technical and business expertise positions prepared her well to work with business leaders to identify new opportunities offered by mobile technology and to develop strategies to engage with consumers on mobile devices. She has worked with hundreds of clients across retail, travel, banking, insurance, CPG, healthcare, retail, and more to advise and guide the development of their mobile strategies.
Julie's research and analysis have been widely cited in publications including The Wall Street Journal, The New York Times, USA Today, BusinessWeek, RCR Wireless, and The Onion and on CBS, NBC, and PBS.
Prior to becoming an analyst, Julie worked at a contextual services mobile startup in San Francisco and prior to that at Booz Allen & Hamilton.
Julie holds a B.S.E.E. and a Master of Science in electrical engineering and computer science from the Massachusetts Institute of Technology (MIT). She also holds an M.B.A. from the University of Michigan.
In a recent Forrester/DRJ joint survey on BC preparedness, of organizations that have invoked a BC plan in the last five years, 37% said that their BC plans had not adequately addressed...
We would like to know, in the event of a disaster: 1) Whom should we call; 2) what format is best; 3) what kind of information/instructions should we provide on the call; and 4) what kind of...
Executive Overview: The Business Technology Resiliency Playbook
In today's world of 24x7x365 global operations and competition, downtime results not only in immediate lost revenue and productivity, but also in lasting damage to corporate reputation that erodes...


Guest Post From Researcher Chris Sherman Traditional antivirus techniques have been fighting a losing battle for years. Popular hacker exploit kits pounce on new vulnerabilities quickly...
Benchmark: The Business Technology Resiliency Playbook
This report outlines Forrester's solution for infrastructure and operations (I&O) leaders to benchmark the performance of their business continuity (BC) programs as part of their broader business...

How is the private sector reacting to the PS-Prep program?
There is truth to the meme, “data is the new oil.” Data is the lifeblood of today's digital businesses, and for economic and even political gain, highly skilled...
Executive Overview: The Mobile Security And Operations Playbook
This report outlines the executive overview of Forrester's solution for security and risk professionals working on managing mobile and consumer devices. Smartphones and tablets are quickly becoming...
My house sits atop a hill overlooking the Atlantic Ocean (hence, the neighborhood name of “Beachmont”) and was built sometime in 1890. It’s one of the tallest houses in the...
Benchmarks: The Identity And Access Management Playbook
This report provides a spending and technology adoption benchmark for security and risk (S&R) executives looking to develop their organization's identity and access management (IAM) strategy....

Success Requires Vendors To Change Features, Positioning, And Sales Enablement
Despite the recent spate of high-profile security breaches, many chief information security officers (CISOs) find themselves marginalized by their peers and disconnected from their business's...

The current state of business continuity management (BCM) standards? Abysmal. According to a joint Forrester/DRJ study, 69% of respondents said that British Standard (BS) 25999 did not influence or...
Executive Overview: The Security Architecture And Operations Playbook
We've all heard about the "evolving threat landscape." In biology, evolution is a process that takes millions of years to occur as a result of small changes in successive generations. Mutations, on...
Assessment Framework: The Mobile Security And Operations Playbook
This report provides the maturity assessment of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives looking to build their mobile security and...

Communication: The Business Technology Resiliency Playbook
Year after year, when asked to name the top lessons learned from contingency plan invocations, organizations consistently cite that they underestimated how difficult it would be to communicate...
When I talk to security (S&R) leaders, they always tell me that in an ideal world, they would have enough advanced warning of impending business and technology disruptions in order to understand the...
Vision: The Business Technology Resiliency Playbook
This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives planning their organization's business technology (BT) resiliency strategy — the...

Strategic Plan: The Business Technology Resiliency Playbook
This report outlines Forrester's solution for IT infrastructure and operations (I&O) leaders to develop their business technology (BT) resiliency strategic plan. A well-documented strategic plan is...
At the recent Disaster Recovery Journal Fall World conference, I gave a presentation of the state of BC readiness. I had some great discussions with the audience (especially about where BC should...
Executive Overview: The Identity And Access Management Playbook
The rapid adoption of mobile devices and cloud services, together with a multitude of new partnerships and customer-facing applications, has "extended" the identity boundary of today's enterprise....
Each year, Forrester Research and the Disaster Recovery Journal team up to launch a study examining the state of business and technology resiliency. Each year, we focus on a particular...
Strategic Plan: The Mobile Security And Operations Playbook
This report outlines the strategic vision of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives leading the development of their firm's mobile...

During the past three years, you may have noticed that security and risk professionals have added a new term to their lexicon – business resiliency. Is this just an attempt by vendors to...
Future Look: The S&R Practice Playbook
This report outlines the future look of Forrester's solution for security and risk (S&R) executives working on building a high-performance security program and organization. This report is designed...