About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Julie serves eBusiness & Channel Strategy Professionals. Julie's 25 years of work experience is balanced between the engineering and management consulting work she did in the first half of her career and her work as an analyst for the past 12 years. The combination of technical and business expertise positions prepared her well to work with business leaders to identify new opportunities offered by mobile technology and to develop strategies to engage with consumers on mobile devices. She has worked with hundreds of clients across retail, travel, banking, insurance, CPG, healthcare, retail, and more to advise and guide the development of their mobile strategies.
Julie's research and analysis have been widely cited in publications including The Wall Street Journal, The New York Times, USA Today, BusinessWeek, RCR Wireless, and The Onion and on CBS, NBC, and PBS.
Prior to becoming an analyst, Julie worked at a contextual services mobile startup in San Francisco and prior to that at Booz Allen & Hamilton.
Julie holds a B.S.E.E. and a Master of Science in electrical engineering and computer science from the Massachusetts Institute of Technology (MIT). She also holds an M.B.A. from the University of Michigan.
The cyberinsurance market has existed for longer than most would guess. In fact, insurance companies wrote the first cyberinsurance policies more than a decade ago. Since cyberinsurance first emerged...
A Self-Assessment Framework To Focus And Accelerate Your Transformation
Many CIOs struggle to answer two deceptively simple questions: 1) How are we doing, and 2) what should I prioritize? These questions invite a host of complexities, raising questions about the role of...

As information security matures into a formal discipline, it needs formal governance mechanisms. Over the past 12 months, Forrester has seen increased interest and activity in establishing security...
Today, 22% of employees say that they have used a non-IT-provisioned service over the Web to perform their job function —not to update their Facebook accounts, but to do real work.[i]...
The Future IT Organization And Its Implications For CIOs
The empowered era has brought about a paradigm shift for IT organizations. Employees and customers are no longer relying on IT to provision and manage technology. They are using social, mobile,...

Today, with technology embedded in virtually every business process and market dynamics changing at a mind-boggling pace, the role of CIO is rapidly changing from a technology manager to a business...
A Road Map For CIOs To Succeed In An Empowered World
Many pundits are writing the CIO's obituary. Your employees and the business are no longer relying on IT to provision and deliver technology. They are using technologies like social, mobile, cloud,...

Firms Must Improve The Maturity Of Their Services To Remain Relevant
While it hasn't always been seen in the past as the earliest adopter of information security technologies or the largest market for information security services, the US federal government is...
Dell announced Tuesday its intent to acquire managed security services provider (MSSP) SecureWorks for an undisclosed amount. SecureWorks, which acquired VeriSign's Managed Security Services...
The Forrester BT Leadership Maturity Model consists of four domains (leadership, strategy and planning, BT service design, and BT service delivery). This model is designed to provide a brief...

The Forrester Information Security Maturity Model is a framework that consists of four main security domains (oversight, technology, process, and people) with 25 functions and 123 low-level...

In the past few days, almost every conversation I have had with a CISO has somehow stumbled onto the topic of the data breach at the US Department of Defense (DoD) and subsequent release of that...
As you may know, I recently was named the Research Director for our CIO team — a team of highly accomplished and experienced analysts at Forrester. One of our first tasks as a team was to...
Understand The New Threat Paradigm To Make Your Responses More Effective
The information security threat landscape is changing rapidly, and many security organizations are struggling to keep up with the changing nature, complexity, and scale of attacks. Not only is it...
Deloitte Leads The Pack, With PricewaterhouseCoopers, Ernst & Young, And Accenture Close Behind
In Forrester's 75-criteria evaluation of information security and risk consulting service providers, we found that Deloitte led the pack because of its maniacal customer focus and deep technical...
Assessment Framework: The S&R Practice Playbook
This report outlines the assessment framework associated with Forrester's solution for security and risk (S&R) executives. The report is designed to help CISOs as they continue working their way...

In Forrester's 78-criteria evaluation of managed security services providers (MSSP), we found that IBM and SecureWorks led the pack because of flexibility, competency, and breadth of coverage. While...
Governance, Maturity, And Analytics Are The Major Themes For 2011
Every winter Forrester outlines 12 important recommendations for your security strategy for the coming year. We base these recommendations on hundreds of client inquiries, numerous consulting...