About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Julie serves eBusiness & Channel Strategy Professionals. Julie's 25 years of work experience is balanced between the engineering and management consulting work she did in the first half of her career and her work as an analyst for the past 12 years. The combination of technical and business expertise positions prepared her well to work with business leaders to identify new opportunities offered by mobile technology and to develop strategies to engage with consumers on mobile devices. She has worked with hundreds of clients across retail, travel, banking, insurance, CPG, healthcare, retail, and more to advise and guide the development of their mobile strategies.
Julie's research and analysis have been widely cited in publications including The Wall Street Journal, The New York Times, USA Today, BusinessWeek, RCR Wireless, and The Onion and on CBS, NBC, and PBS.
Prior to becoming an analyst, Julie worked at a contextual services mobile startup in San Francisco and prior to that at Booz Allen & Hamilton.
Julie holds a B.S.E.E. and a Master of Science in electrical engineering and computer science from the Massachusetts Institute of Technology (MIT). She also holds an M.B.A. from the University of Michigan.
We're looking for current best practices and recommendations for Active Directory (AD) password policies.
We would like to know the costs and duration of active directory consolidation activities in large enterprises. We would also like to know hear about any real-life experience with active directory...
Seven Tenets Of Effectively Combating Fraud Costs
Fraud causes companies to lose money in many ways: They face losses due to chargebacks, unrecoverable transfers, and unnecessary shipping costs; and spend extensive time and resources investigating...
Insurers Must Catch Up To The Sophistication Of Today's Fraudsters
Fraud costs the US insurance industry upward of $40 billion, which the industry then passes on to policyholders in the form of higher premiums. Financial crime is on the rise as fraudsters become...
During the past three years, cloud-based identity and access management (IAM) solutions have become a viable and cost-effective alternative to on-premises, commercial off-the-shelf (COTS), or...

How Authentication-as-a-Service becomes a part of leading IAM stacks and why virtualization is no longer a viable technology without identity and access management. CA’s acquisition of...
Well, we just saw Samsung launch its latest ubergizmo with tons of interesting features, like pause video playback at the blink of the eye. However, there is an important hardware feature of the...
We hear a lot about cloud IAM vendors offering metadirectories or user repositories in the cloud. We predict that in 1-2 years we'll see AD being moved from on-premises installations into cloud...
Can you confirm or deny the following suppositions: 1) Machine certificates distributed from an internal MS CA are the best method for Windows device authentication. 2) There is no "magic...
IBM's Watson (natural language processing, deduction, AI, inference and statistical modeling all served by a massively parallel POWER7 array of computers with a total of 2880 processors with...
Software-As-A-Service Adoption Drives Federated Access; Provisioning Still Lags
The wait is over. According to Forrester's recent security survey, adoption of identity federation jumped from less than 5% two years ago to more than 12% in 2009. Why? Because software-as-a-service...
Plan Your Move To Risk-Based Authentication And Software-Based Tokens
The RSA breach presents IT security professionals with significant challenges regarding authentication and questions the security of the bulletproof hardware token hitherto thought to be invincible....

Desktop or enterprise single sign-on (E-SSO) is a relatively easy way to provide end user convenience and to get started in identity and access management (IAM). The end user benefits of E-SSO are...
How many people are using self-service password reset, and how successful is it? What are the advantages? What are the disadvantages?
I'd like to better understand whether we are using current best practices around limiting administrative access to production systems. We currently use jump servers as gateways for administrators...
I'm working on a proposal for an enhanced security standard for the employees who work on matters of particular sensitivity. This would be a standard that could be "turned on" or "off" depending on...
Executive Overview: The Identity And Access Management Playbook
The rapid adoption of mobile devices and cloud services, together with a multitude of new partnerships and customer-facing applications, has "extended" the identity boundary of today's enterprise....
Strategic Plan: The Identity And Access Management Playbook
This report outlines the strategic vision of Forrester's solution for security and risk (S&R) professionals looking to build their identity and access management strategy (IAM). This report is...

You Must Invest In Commercial Solutions To Combat Sophisticated Fraud Rings
Forrester uncovered three major trends for 2011 that organizations and vendors alike must address to combat increasingly sophisticated fraud rings. First, fraud professionals should insist that their...
