About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Julie serves eBusiness & Channel Strategy Professionals. Julie's 25 years of work experience is balanced between the engineering and management consulting work she did in the first half of her career and her work as an analyst for the past 12 years. The combination of technical and business expertise positions prepared her well to work with business leaders to identify new opportunities offered by mobile technology and to develop strategies to engage with consumers on mobile devices. She has worked with hundreds of clients across retail, travel, banking, insurance, CPG, healthcare, retail, and more to advise and guide the development of their mobile strategies.
Julie's research and analysis have been widely cited in publications including The Wall Street Journal, The New York Times, USA Today, BusinessWeek, RCR Wireless, and The Onion and on CBS, NBC, and PBS.
Prior to becoming an analyst, Julie worked at a contextual services mobile startup in San Francisco and prior to that at Booz Allen & Hamilton.
Julie holds a B.S.E.E. and a Master of Science in electrical engineering and computer science from the Massachusetts Institute of Technology (MIT). She also holds an M.B.A. from the University of Michigan.
Step back and think: How would you answer the question, “What does your IT group deliver to your business?” Your answer will indicate how you think about the relationship between business...

Current Use Of SOA Advances 27% Among Enterprises, 45% Among SMBs
Move From Application And Outsourcing Silos Toward Building Your Business
Borrowing words from science fiction writer William Gibson: The future of solution architecture is here — it's just not yet evenly distributed or highly integrated. Even with a long list of...
Current Use Of SOA Advances 27% Among Enterprises, 45% Among SMBs
Service-oriented architecture continues to find a welcome home in both enterprises and SMBs. Even during the Great Recession, all sizes of organizations moved ahead in their adoption of SOA. Global...
Can you please send some key requirements, skills, areas of focus, and areas of demonstrated expertise for an SOA architect?
Move Deliberately, But Carefully, Toward Forrester's Vision For The Future Of Integration
Application development and delivery (AD&D) professionals need a foundation for recasting their integration strategies to meet 21st-century demands for business agility. Forrester's vision for...

Forrester's Digital Experience Reference Architecture Balances Four Opposing Forces
Four opposing forces complicate digital experience delivery: the need for speed of initial delivery and ongoing change, the need to deliver experiences that are coherent and familiar across channels...

Continuous Improvement: The Business Applications Playbook
While big projects such as delivering new off-the-shelf or custom-built applications help your organization achieve excellent business outcomes, sustaining these outcomes requires that your...
Software AG, Progress Software, IBM, And SOA Software Lead; Oracle, WSO2, And Tibco Software Have Strong Solutions
In Forrester's 121-criteria evaluation of integrated service-oriented architecture (SOA) governance vendors, we found that Software AG, Progress Software (Progress), IBM, and SOA Software lead the...

There’s a big mistake often made with business architecture — a very big mistake, yet a very subtle mistake. As you might expect, there are a number of mistakes one might make with...
Forrester’s recent book, Empowered, describes the type of technology-based innovation by frontline employees that can cause nightmares for enterprise architects. New tools for business...
Strategic Plan: The Cloud Computing Playbook
With the level of industry hype about cloud computing, CIOs may get the impression that adopting cloud-based offerings is a sure path to business benefit. But cloud computing is not the answer to all...

Understand And Communicate The Broad Structure Of EA
Since Forrester originally published this report in 2002, little has changed in the overall structure of enterprise architecture (EA), but business architecture practices are considerably more...
Implementation And Operation Methods: The EA Method Playbook
IT's traditional approach to delivering business change is broken. Siloed solution delivery projects struggle to keep up with the pace of business. Agile development, lean software, and business...
Processes Provide Structure; BPM And Other Technologies Enable Rich, Ongoing Process Optimization
Your organization's business processes cut across application boundaries, but traditional architectures reinforce these boundaries. In contrast with 20th-century solution models, which center on...
An Empowered Report: A Customer Service Example Of Responsive Architecture
Forrester's recent book, Empowered, describes the type of technology-based innovation by frontline employees that can cause nightmares for enterprise architects. However, rather than attempting to...