Forrester

For Sourcing & Vendor Management Professionals

Blog:What's Your Take On RfP Versus RfS?

Hi everybody. I'd like to get your opinion on the discussion about RfP versus RfS (Request for Solution). How do you see the difference? I am always using the term RfP for the activities to...

For Sourcing & Vendor Management Professionals

Report:Accelerate Your Business Objectives With A Professional SVMO

Executive Overview: The SVM Practice Playbook

Rapid changes in technology offerings, along with growing demand for technology-driven innovation, are forcing companies to rely much more heavily on their suppliers. More and more companies are...

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For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: Video Solutions, Q1 To Q4 2010

A Hot Market, But Questions About ROI, Vendors, And Integration Remain

Forrester has identified pervasive video as one of the four "groundswell" technologies that IT leadership will use to empower their employees over the next decade. Since Forrester's insights on video...

• Downloads: 234

For Sourcing & Vendor Management Professionals

Report:Achieve Stakeholder Buy-In For Your SVMO

Sourcing and vendor management (SVM) organizations are the professional link between the internal business demand and the external supply resources. SVM professionals have to engage with business...

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For Sourcing & Vendor Management Professionals

Client Inquiry:IT Outsourcing Governance Tools

What tools should I use for IT Outsourcing Governance?

For Sourcing & Vendor Management Professionals

Report:Critical Sourcing Decisions Depend On Your Application Portfolio Analysis

In the realm of IT services sourcing, the strategic decisions and vendor selection process for your company's applications and infrastructures are perhaps the most important. Your service...

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For Sourcing & Vendor Management Professionals

Report:Unifying Vendor Management Activities

How Procurement And Vendor Management Organizations Can Work Together To Effectively Manage Suppliers

Effective vendor management is the combination of two sets of activities that are increasingly performed by two different organizations: procurement and vendor management organizations (VMOs). Both...

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For Sourcing & Vendor Management Professionals

Report:The Forrester SVMO Maturity Model

The Forrester SVMO Maturity Model is designed to provide SVM professionals with a brief self-assessment tool that enables SVM organizations to evaluate their program maturity, articulate the...

• Downloads: 32

For Sourcing & Vendor Management Professionals

Report:Build SVM's Value Message

Value Communication: The SVM Practice Playbook

Many sourcing and vendor management (SVM) professionals fear getting called into their CIO's office to justify their value. This fear often has some justification: Because executive leaders often...

• Downloads: 207
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For Sourcing & Vendor Management Professionals

Report:The Pros And Cons Of Free Solutions In Desktop Videoconferencing

It Empowers The Workforce, But Puts Pressure On Security And Risk

Clients often ask Forrester why they should pay for desktop video solutions when there are free consumer market solutions that could be available to everyone in the organization. This is a valid...

• Downloads: 299

For Sourcing & Vendor Management Professionals

Report:Introducing The Sourcing Life Cycle 2.0

Refining The Sourcing Life Cycle To Accommodate Changes In The Technology Landscape

New technologies, new service delivery models, and new competitive challenges are forcing companies to reconsider the way they source technologies for the business. While in the past cost was the...

• Downloads: 474
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For Sourcing & Vendor Management Professionals

Report:Create An Effective Sourcing Strategy

Strategic Plan: The SVM Practice Playbook

As more and more companies rely on external suppliers to facilitate core business operations, the need for a clearly defined sourcing strategy is more important than ever. Successful companies have...

• Downloads: 447
• Comments: 1
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For Sourcing & Vendor Management Professionals

Report:Case Study: How Merck Cut Costs And Improved Value By Investing In Vendor Management

Very few IT organizations have complete control over the corporatewide IT investments that are spent with external services providers. In Forrester's Forrsights Budget And Priorities Tracker Survey,...

• Downloads: 440

For Sourcing & Vendor Management Professionals

Report:Building — Or Re-Invigorating — A Shared Service Center

In the mid-1990s companies tried to combine some of the advantages of outsourcing with the benefits of keeping important internal know-how and key resources. As a result, the shared service center...

• Downloads: 646

For Sourcing & Vendor Management Professionals

Client Inquiry:How Do You Define A Sourcing Strategy?

What do I have to do to prepare for defining a sourcing strategy?

For Sourcing & Vendor Management Professionals

Client Inquiry:How Do You Transition Services To A Third Party?

How do you transition services to a third party, and what is the impact on both the retained organization managing the service in the future and the IT organization that will receive the service? How...

For Sourcing & Vendor Management Professionals

Report:Cutting SVM's Gordian Knot Of Process Responsibilities

Processes: The SVM Practice Playbook

Many sourcing and vendor management (SVM) clients struggle to define the core process responsibilities of their job — and that's no surprise given the number of activities that SVM is...

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For Sourcing & Vendor Management Professionals

Blog:What Vendor Risk Criteria Do You Monitor Constantly?

Most of my clients today monitor at least their key suppliers to mitigate risk. But the criteria they look at are mostly limited to the contractual ("Do I get what I pay for?") and financial...

For Sourcing & Vendor Management Professionals

Client Inquiry:VMO Responsibilities

What are additional roles/responsibilities of the VMO?

For Sourcing & Vendor Management Professionals

Report:Ensure The Future Of The SVM Organization With Innovation

Professional sourcing and vendor management organizations (SVMOs) have the potential to become one of the most important organizations in their enterprises, due in large part to their core...

• Downloads: 154

For Sourcing & Vendor Management Professionals

Report:Strong Vendor Management Requires New Performance Measurements

Focus On A Supplier's Market Performance, Not Just Its Delivery Performance

The increasing importance of innovation and strong vendor management to most sourcing and vendor management (SVM) professionals is having a major effect on the dynamics of sourcing strategy. In...

• Downloads: 550

For Sourcing & Vendor Management Professionals

Client Inquiry:What Are The Dos And Don'ts In Setting Up A VMO?

What are the dos and don'ts in setting up a vendor management office (VMO)?

For Sourcing & Vendor Management Professionals

Client Inquiry:Vendor Segmentation For A VMO

What is the industry framework for vendor segmentation for a VMO?

For Sourcing & Vendor Management Professionals

Client Inquiry:Cost Savings Rate For IT Procurement

What do I have to do to prepare for defining a sourcing strategy?

For Sourcing & Vendor Management Professionals

Report:The Implications Of A New Dynamic Workforce On Sourcing And Vendor Management

Generation Y's Presence In The Workforce Is Changing Sourcing Strategy

The rising importance of a digital native workforce is one of the key reasons that organizations seek to create a dynamic workplace — a workplace in which employees can work independent of time...

• Downloads: 338