Forrester

For eBusiness & Channel Strategy Professionals

Report:Mobile Technologies That Drive Sales

Tools And Technology: The Mobile eBusiness Playbook

New phone features and capabilities are cropping up seemingly by the day. At the same time, this fast-paced change is dramatically affecting how eBusiness professionals interact with their teams and...

• Downloads: 1346
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For Application Development & Delivery Professionals

Report:Here Comes The Open Web — Embrace It

The New Web Platform For Customer Engagement And Much More (Part 1)

The Web is moving on to a new era of openness, mobility, and digital business. The open Web is a platform built on HTTP (the fundamental web protocol), a new generation of HTML, dynamic languages,...

• Downloads: 930
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For Application Development & Delivery Professionals

Report:Build An Agile BI Organization

Organization: The Business Intelligence Playbook

Earlier-generation business intelligence (BI) support centers — organized along the same lines as support centers for all other enterprise software — fall short when it comes to taking...

• Downloads: 1309

For eBusiness & Channel Strategy Professionals

Report:Optimize Your Mobile Banking Strategy

Continuous Improvement: The Mobile Banking Strategy Playbook

Congratulations! Your mobile banking web, iPhone, iPad, and Android apps are live, and adoption has surpassed your wildest expectations. But what now? Digital banking teams need to test and optimize...

• Downloads: 663
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For Infrastructure & Operations Professionals

Report:Mobility Adoption Is Poised For Strong Growth In India

An Improving Mobility Infrastructure And Ecosystem, Combined With Business And Workforce Demand, Is Fueling Growth

The enterprise mobility market presents a huge opportunity for tech vendors in India, especially for telcos and systems integrators (SIs). Mobility is among the top priorities for business...

• Downloads: 361
• Comments: 2
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For Application Development & Delivery Professionals

Report:Sustain Agile With Formal And Informal Training

Change Management: The Agile And Lean Playbook

This report outlines the change management for Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean. This report is designed to help you...

• Downloads: 552

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Enterprise Public Cloud Platforms, Q2 2013

One Size Does Not Fit All Developer Needs

Public cloud platforms are the keys that unlock the flexibility, productivity, and economic advantages of cloud computing. Application development and delivery (AD&D) pros use a wide variety of...

• Downloads: 102

For Application Development & Delivery Professionals

Report:SAP Modernization

Modernizing The SAP Platform To Prepare For Innovation

Almost half of Forrester clients deploy applications from SAP, investing millions to maintain them as a system of record; many of these companies are global corporations with more than $1 billion in...

• Downloads: 158

For Application Development & Delivery Professionals

Report:The Forrester Wave™: API Management Platforms, Q1 2013

Layer 7 And WSO2 Lead This Emerging Field

In Forrester's 15-criteria evaluation of application programming interface (API) management platform vendors, Layer 7 and WSO2 — and their solutions — rose to the top, followed by Intel,...

• Downloads: 578
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For eBusiness & Channel Strategy Professionals

Report:Case Study: SunTrust Reboots Its Digital Platform

Responsive Web Design And Agile Development Prove A Winning Formula

With mobile and tablet usage now mainstream, Forrester believes that eBusiness teams must find time-to-market and cost efficiencies in their digital development processes. In previous research we...

• Downloads: 195

For Application Development & Delivery Professionals

Report:Market Overview: Digital Experience Service Providers

Turn The Odd Couple Into The Power Couple

Selecting a digital experience service provider is a complex and stressful task. In many cases, marketing teams select the service providers and oversee product selection, leaving IT to support and...

• Downloads: 347
• Comments: 2
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Report:Technology Landscape: Metadata Management, Q2 2013

The Foundation For Data Governance, Tooling, And More

Metadata management is the foundation for data governance, management, and use. But despite this, firms have a spotty record of collecting, harmonizing, and managing the metadata inherent in their...

• Downloads: 11

For Application Development & Delivery Professionals

Report:Decide When To Buy, Build, Or Outsource BI

Tools And Technology: The Business Intelligence Playbook

Building custom business intelligence (BI) solutions is time-consuming and inflexible; therefore, application development and delivery (AD&D) pros heading BI projects should move away from a...

• Downloads: 658

For Sourcing & Vendor Management Professionals

Report:Five Reasons Why The Domestic Outsourcing Trend Continues To Accelerate

The movement to domestic outsourcing models continues to accelerate for a number of reasons. First, clients, who today depend on software to differentiate and grow their businesses, require...

• Downloads: 487
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For CIO Professionals

Report:Make The Cloud Enterprise Ready

In 2008, Forrester examined whether cloud computing was ready for the enterprise. In 2012, the answer is a definitive yes, but many enterprises aren't ready for the cloud. This report outlines the...

• Downloads: 1175
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For Application Development & Delivery Professionals

Report:Revamp Your Organization For Agile And Lean

Skills And Staffing: The Agile And Lean Playbook

This report outlines the skills and staffing part of Forrester's solution for application development and delivery (AD&D) executives working on Agile and Lean. It is designed to help AD&D execs act...

• Downloads: 897

For Marketing Leadership Professionals

Report:Mobile Apps For Marketing

When And How Interactive Marketers Should Build Apps For Marketing Purposes

Mobile apps hold exciting potential for interactive marketers to reach their audiences through mobile devices in ways the mobile Web can't. But today, mobile apps receive a mixed response from...

• Downloads: 504
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For Enterprise Architecture Professionals

Report:Create Agile Processes For Introducing Emerging Technology

Processes: The Emerging Technology Playbook

With its careful approach to planning technology investments and general aversion to risk, IT is not meeting business demands for emerging technology as a driver for innovation and growth. Enterprise...

• Downloads: 395
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For Application Development & Delivery Professionals

Report:The Transformation Imperative In Financial Services Defies Any Crisis

The Q3 2012 Global Financial Services Architecture Online Survey Continues To Show A Focus On Transformation

Today's financial services firms often find that their application landscape is no longer able to cope with their most urgent business drivers. Forrester's Q3 2012 Global Financial Services...

• Downloads: 315

For Application Development & Delivery Professionals

Report:Digital Experience Delivery Maturity Assessment

Assessment: The Digital Experience Delivery Playbook

This report outlines for IT professionals more than 100 essential practices for organizations looking to deliver their digital experience transformation strategies. It asks questions such as: Do you...

• Downloads: 193

For Application Development & Delivery Professionals

Report:Drive Business Transformation With Digital Customer Experiences

Executive Overview: The Digital Experience Delivery Playbook

Digital customer experience has become a key business differentiator, and application development and delivery (AD&D) leaders of front-office, web, mobile, and digital development must step up to...

• Downloads: 1256
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For Enterprise Architecture Professionals

Report:Five Trends Are Changing Records Management Technologies And Practices

What Enterprise Architects Need To Know About The Shift From Records Management To Information Governance

Despite two decades of electronic records management (RM) evolution, fewer than 10% of enterprises admit to high levels of confidence in their approach to the governance of digital information. The...

• Downloads: 249

For Application Development & Delivery Professionals

Report:Global Banking Platform Deals 2011

The 2012 Survey Indicates Tighter Competition

In early 2012, Forrester surveyed 25 vendors of globally deployed banking platforms on their 2011 deals. Survey results indicate a consolidating market: Counted deal volume for firms included in the...

• Downloads: 508
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For Application Development & Delivery Professionals

Report:Building Mobile Apps? Start With Web; Move To Hybrid

Strategic Plan: The Mobile App Development Playbook

In the past year, we've handled more than 200 client inquiries regarding what technology approach best suits mobile app development needs. The most common question we field is: "Should we go with a...

• Downloads: 1899

For Application Development & Delivery Professionals

Report:Make Software Delivery More Responsive To The Business

Executive Overview: The Agile And Lean Playbook

Most firms are experiencing rapid and fundamental change in both business and technology. How do you cope? You must transform your software delivery approach — minor tweaks to traditional...

• Downloads: 888
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