Forrester

For Application Development & Delivery Professionals

Report:Packaged Apps In The Cloud: Cost Of Ownership Models Evolve Toward The Transparency Of SaaS

Business process professionals responsible for packaged applications often have difficulty in getting their arms around the total costs of ownership of their business solutions. SaaS simplifies the...

• Downloads: 1304

For CIO Professionals

Report:Forrester's Technology Investment Matrix Clarifies Technology Risk Issues And Strategies

Risk, as it pertains to technology development and operations, comes in many guises and requires different mitigation strategies. Unfortunately, many organizations apply a set of imprecise,...

• Downloads: 661

For Sales Enablement Professionals

Report:Technology Value Beyond The Buyer's Four Walls: External Stakeholder Impact Defined

To justify a technology investment, buyers traditionally estimate the expected impact or return on investment (ROI) within their own organization's four walls, typically to IT itself and end users in...

• Downloads: 313
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For Infrastructure & Operations Professionals

Report:The Financial Impact Of Storage Refresh Cycles

This model is designed to function as a decision tool for planning enterprise storage refresh strategy. Given a set of assumptions, a firm can use this tool to model and compare two scenarios for...

• Downloads: 49

For Application Development & Delivery Professionals

Report:Quantify The Business Value Of CRM

Business Case: The CRM Playbook

Customer relationship management (CRM) initiatives must not only be technically sound but must answer the question, "What will we get for our money?" Application development and delivery (AD&D) pros...

• Downloads: 133
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For Sourcing & Vendor Management Professionals

Report:The ROI Of Cloud Apps

A Total Economic Impact™ Analysis Uncovers Long-Term Value In Cloud Apps

Cloud applications continue to gain momentum in enterprise applications as buyers are attracted to fast deployment speeds, low upfront costs, and ongoing flexibility to scale up or down as needs...

• Downloads: 1386

For Infrastructure & Operations Professionals

Report:Build Or Buy? The Economics Of Data Center Facilities

A Total Economic Impact™ Analysis Uncovers That For Most Companies Leasing A Data Center Is More Economical Than Building One

Data centers are running low on space, power, and cooling. When it comes time to provision new data center capacity, IT infrastructure and operations (I&O) professionals are faced with the critical...

• Downloads: 1041

For Analyst Relations Professionals

Report:Selecting And Preparing AR's Customer References

Customer reference programs are crucial to AR programs that target client advocate analysts — those who guide users and buyers. Yet AR managers report difficulty in connecting analysts to...

• Downloads: 283

For Enterprise Architecture Professionals

Report:The ROI Of BPM Suites

A Total Economic Impact™ Analysis Uncovers Real Transformational Benefits

Companies waste millions of dollars each year on ineffective and inefficient business processes. Many companies attack this waste with process improvement exercises using approaches such as Six...

• Downloads: 1054

For Marketing Leadership Professionals

Report:The ROI Of "Owner" Communities

A Tool To Help You Uncover The Economic Value Of Your Community

Two of the most common questions we receive from B2B marketers are "How do I know if it's worth having a community?" and "How can I prove to my executives that my community is worth their...

• Downloads: 193
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For Application Development & Delivery Professionals

Report:The ROI Of Data Warehousing Appliances: Benefits, Costs, And Risks

A Total Economic Impact™ Analysis Uncovers Quick Payback And Continuing Value

Business process (BP) professionals implement data warehousing (DW) appliances to deliver more powerful analytics more rapidly, inexpensively, and pervasively. Unfortunately, some IT executives push...

• Downloads: 894

For Security & Risk Professionals

Report:Build The Business Case For A GRC Platform

Business Case: The Governance, Risk, And Compliance Playbook

As the governance, risk, and compliance (GRC) platform market matures, product vendors struggle to point to credible return on investment figures, and potential buyers similarly struggle when asked...

• Downloads: 965

For Infrastructure & Operations Professionals

Report:The ROI Of Building Versus Leasing A Data Center

This is a workbook to help you analyze the TEI of building versus leasing a data center.

• Downloads: 52

For Application Development & Delivery Professionals

Report:Win Funding For Your Customer Service Project

Business Case: The Contact Centers For Customer Service Playbook

Customer service is a cornerstone of a company's customer experience strategy. Delivering good customer service has quantifiable benefits measured in decreased operational costs, increased repurchase...

• Downloads: 214
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For Application Development & Delivery Professionals

Report:The ROI Of Data Warehousing Appliances: Flexibility

A Total Economic Impact™ Analysis Uncovers Continuing Value Through New Data Applications

Business process (BP) professionals implement data warehousing (DW) appliances to deliver more powerful analytics more rapidly, inexpensively, and pervasively. Unfortunately, some BP pros push back...

• Downloads: 698

For Application Development & Delivery Professionals

Report:Quantify The Tangible Business Value Of BI

Business Case: The Business Intelligence Playbook

As the demand for pervasive and comprehensive business intelligence (BI) applications increases, so do the complexity and cost of large enterprise BI implementations. Organizations must demonstrate...

• Downloads: 2050

For CIO Professionals

Report:The Total Economic Impact™ Methodology: A Foundational Framework For Investment Decisions

Underlying any investment is the ever-present question of "What am I going to get for my money?" To answer this question, Forrester developed the Total Economic Impact™ (TEI) methodology. TEI...

• Downloads: 3043

For Security & Risk Professionals

Report:Use Commercial IAM Solutions To Achieve More Than 100% ROI Over Manual Processes

Business Impact: The Identity And Access Management Playbook

Security and risk (S&R) executives responsible for identity and access management (IAM) must manage access to sensitive applications and data because of security and compliance requirements -- and...

• Downloads: 396