Forrester

For CIO Professionals

Report:Aligning Business And IT Around Innovation

Innovation Isn't Just About New Products

More than 95% of the enterprise budget decision-makers Forrester surveyed indicated that increasing IT capacity and resources for innovation is on their agenda for the next year, according to our...

• Downloads: 491

For CIO Professionals

Report:Office 365: Version Two Of SharePoint In The Cloud

There's an old adage that says it takes Microsoft three times to get it right. Its commitment to SharePoint in the cloud is clearly evident in its investment in data centers, a costly retrofitting of...

• Downloads: 661
• Comments: 7
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For CIO Professionals

Report:Move From Ideation To Innovation

Ideation: The Innovation Playbook

Innovation is the number-one challenge for CEOs. And CIOs are increasingly asked to help solve the challenge by supporting innovation across the enterprise with new technology. The problem is that...

• Downloads: 837
• Comments: 2
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For CIO Professionals

Report:Microsoft And SAP Duet's New Vision For The Information Workplace In SharePoint

A New Duet Drives Critical Integration

Microsoft = knowledge worker software. SAP = business process. Despite extensive effort on the part of each vendor to encroach on the other's turf, this high-level analysis still holds. Hence, the...

• Downloads: 505

For CIO Professionals

Report:Ogilvy's 360 Digital Influence Leverages Social For Competitive Advantage

An Empowered Report

In the hyper-competitive online social marketing world two things differentiate the winners from the losers: creativity and client service. When Ogilvy's 360 Digital Influence group looked at...

• Downloads: 185

For Application Development & Delivery Professionals

Report:A SharePoint Custom-Development Strategy Is More Crucial Now Than Ever

Adoption Of SharePoint 2010 — A Serious Application Platform — Is Strong

The stage is set for a big upswing in custom application development on SharePoint. First, SharePoint Server 2010 adoption is very strong, and this version of the product has the strongest features...

• Downloads: 785

For CIO Professionals

Report:SharePoint Adoption: Content And Collaboration Is Just The Start

Driving A SharePoint-Based Information Workplace Will Challenge C&C Pros

Microsoft SharePoint is poised for broader adoption as an Information Workplace platform. While most use it for content and collaboration (C&C) needs today, the platform's broad, integrated...

• Downloads: 1375
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For CIO Professionals

Report:The Information Workplace Light Burns Brighter

The Vendor Landscape Creates More Opportunity And Complexity

When Forrester introduced the concept of the Information Workplace (IW) in 2006 it was largely a vision of the future. Since then, much has changed. The world economy has suffered a prolonged...

• Downloads: 552

For CIO Professionals

Report:Disciplined Social Innovation

Three Firms Achieve Tangible Results

Companies depend on innovation to sprint out of the current economic doldrums and to return to profitability and growth. Innovation is a discipline with established best practices, needed skill sets,...

• Downloads: 1010

For Application Development & Delivery Professionals

Report:Decision Time: Is SharePoint In The Cloud For You?

Early Adopters Outline The Promise And Prerequisites For Success

The days of Microsoft SharePoint being only a locally installed software product are over. Microsoft's commitment to SharePoint in the cloud is evident in its massive data-center investments, its...

• Downloads: 666
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For CIO Professionals

Report:The State Of Workforce Technology Adoption: US Benchmark 2011

How US Information Workers Adopt And Use Technology

This report is a graphical analysis of Forrester's Q2 2011 US Workforce Technology And Engagement Online Survey of 4,985 US information workers. Armed with this baseline data from every US industry,...

• Downloads: 806

For CIO Professionals

Report:The CIO's Role In The Social Business Policy

Policy And Procedures: The Social Business And Collaboration Playbook

A clear social business policy is an essential guide for employees using social and collaboration tools for customer engagement and for internal or partner collaboration. While it takes a...

• Downloads: 296

For CIO Professionals

Report:Staffing For SharePoint Success

SharePoint adoption continues to grow at a rapid pace. According to Forrester's July 2011 Global SharePoint Usage Online Survey, 57% of organizations surveyed have already deployed SharePoint 2010 a...

• Downloads: 623

For CIO Professionals

Report:Social Business And Collaboration Success Hinges On Effective Change Management

Change Management: The Social Business And Collaboration Playbook

It's often said, "You can lead a horse to water, but you can't make him drink." Nowhere in the world of enterprise IT is this adage more fitting than in social business and collaboration. For two...

• Downloads: 311
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For CIO Professionals

Report:Mapping The Value Of Social Business And Collaboration

Business Impact: The Social Business And Collaboration Playbook

Like Ponce de Leon searching for the Fountain of Youth, businesses have long searched for the value of collaboration. Skeptics say that the quest, like de Leon's, is a fool's errand. Many argue that...

• Downloads: 482
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For CIO Professionals

Report:Google Apps For Business: A 2011 Trip Report

Google Apps Business Is Growing; Mobile, Social, And APIs Move To The Fore

Forrester spent a day with Google Apps Vice President Dave Girouard and members of his team to hear the latest on Google Apps for Business and Google Apps for Government. With the US General Services...

• Downloads: 595

For CIO Professionals

Report:Amway Integrates Notes And SharePoint To Drive Its Information Workplace (IW)

Mainsoft Provides The Crucial Glue For A Multivendor IW Strategy

Amway runs an extremely complex, global business including product development, manufacturing, marketing, and a unique and highly successful distribution system. This complexity means that Amway IT...

• Downloads: 288

For CIO Professionals

Report:Assessing The Skills You Need From SharePoint Professional Service Providers

Implementing SharePoint can be a broad and complex initiative. Given the depth and breadth of the product it's not surprising that SharePoint professional services firms come in all shapes and sizes....

• Downloads: 379
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For Application Development & Delivery Professionals

Report:SharePoint Adoption Faces Three Barriers: Mobile, Social, And Cloud

These data charts contain the full results of Forrester's August 2012 Global SharePoint Usage Online Survey. The results indicate that weak mobile access and social computing features combined with...

• Downloads: 161

For CIO Professionals

Report:IBM Case Manager Productizes The Information Workplace

The Information Workplace is moving from vision to reality. The best evidence is coming in the form of vendors offering broad, previously disparate functionality packaged together to solve common...

• Downloads: 271

For CIO Professionals

Report:The Forrester Wave™: Activities Streams, Q2 2012

The Five Top-Of-Mind Streams And How They Stack Up

In Forrester's first 19-criteria evaluation of activities streams vendors, Forrester identified the five significant players — Neudesic Pulse, Salesforce Chatter, Socialcast by VMware...

• Downloads: 507
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For CIO Professionals

Report:Office 2013: A Breakthrough In Productivity

Highly Integrated With A Risk Of Lock-In

Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

• Downloads: 333
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For Application Development & Delivery Professionals

Report:SharePoint Enters Its Awkward Teenage Years

Customer Struggles With Social, Cloud, And Mobile Signal A Transition

Microsoft SharePoint is the centerpiece of many enterprises' collaboration and content strategies, but it isn't clear to us that enterprises will continue to invest in SharePoint to provide a broader...

• Downloads: 568
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For CIO Professionals

Report:An Early Look At Microsoft Office 365 Features

Office 365 Has Much But Not All Of What Firms Need From A Collaboration Platform

On June 28, 2011, Microsoft launched Office 365 in 40 countries after a massive public beta involving 200,000 organizations from every region. This product encompasses Office Professional Plus and...

• Downloads: 680

For CIO Professionals

Report:Leveraging Millennials To Drive Enterprise Social Initiatives

Investments in enterprise social technology continue to rise. At the same time, the bet on enterprise social initiatives becomes increasingly strategic. The stakes are high, the risk of failure looms...

• Downloads: 490