Forrester

For CIO Professionals

Tool:Data Revisions Raise Computer And Software Investment In 2009

For CIO Professionals

Tool:Enterprise/SMB Buying Of Communications Equipment Outpaces Telco Purchases

For CIO Professionals

Tool:US Economic Growth Slowly Continues As Tech Investment Expands Faster

For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: Enterprise Mobility Sourcing And Planning, 2010 To H1 2011

Enterprise Mobility Taxes IT And Highlights The Need To Define A Strategy

During the 18-month period from 2010 through the first half of 2011, Forrester responded to 235 client inquiries from IT sourcing and vendor management (SVM) and infrastructure and operations (I&O)...

• Downloads: 415

For Sourcing & Vendor Management Professionals

Client Inquiry:Preventing Telephone Cramming

How are retailers and other companies getting their telecom service provider to help prevent telephone cramming?

For CIO Professionals

Tool:Operating Systems, Middleware, And Apps Share In Software's Growth In 2010

For Application Development & Delivery Professionals

Tool:Mobile Apps Must Achieve The Right Balance Of All Seven Qualities Of Great Software

For Sourcing & Vendor Management Professionals

Report:Empower Self-Provisioning With Standard Telecom Contract Terms And Conditions

Tools And Technology: The Telecommunications And Mobility Sourcing Playbook

Telecom and mobility services contracting challenges proliferate as distributed user firms implement advanced communications technologies like unified communications (UC) and telepresence that are...

• Downloads: 237

For CIO Professionals

Tool:Forecast: Global IT Purchases By Category Of Purchase, 2010 And 2011

For Sales Enablement Professionals

Report:How Customers Value IaaS Cloud Channels

Hosters And Tech Vendors Are Drafting Amazon's Slipstream

The infrastructure-as-a-service (IaaS) cloud business, with its high margins, is a strong attractant to a slew of provider channels. But customers view different provider types differently in terms...

• Downloads: 319

For Sourcing & Vendor Management Professionals

Report:Market Overview: European IT Infrastructure Outsourcing

Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery,...

• Downloads: 1331

For Sourcing & Vendor Management Professionals

Report:The Future Of Telecommunications And Mobility Sourcing

Vision: The Telecommunications And Mobility Sourcing Playbook

This report outlines Forrester's vision for communications technology and services sourcing. To ensure effective sourcing of telecommunications and mobility (T&M) services, IT sourcing and vendor...

• Downloads: 370
• Rating:

For Sourcing & Vendor Management Professionals

Report:ANZ Data Center Study: End User Result Analysis

The primary objective of this document is to provide a comprehensive background of Australia and New Zealand data center market dynamics. It provides an end user perspective to enable vendor...

• Downloads: 41

For CIO Professionals

Report:Telecom's Central Role In Cloud Computing

Cloud Represents An Opportunity, But Not A Salvation, For Telcos

Without a robust communications layer, the concept of cloud computing is a nonstarter. All three dominant flavors of cloud computing — infrastructure-as-a-service (IaaS), software-as-a-service...

• Downloads: 1775

For Infrastructure & Operations Professionals

Report:Market Overview: Smart Grid IT Vendors

Utility IT Professionals Must Deploy Smart Grid IT To Enable A Smarter Grid

The smart grid market is ramping up quickly. This market will reach tens of billions of dollars in the next three years. The top three areas of investment are generation and distribution, customer...

• Downloads: 993
• Rating:

For Enterprise Architecture Professionals

Tool:Top Challenges Are Creating A Road Map, Evangelizing, And Ensuring A Customer Focus

For Sourcing & Vendor Management Professionals

Report:Involve At Least Partial Outsourcing To Achieve A Global Communications Technology Vision

Outreach: The Telecommunications And Mobility Sourcing Playbook

Large multinational corporations (MNCs) recognize the need to define a global communications technology vision for the next three to five years to ensure competitiveness and sustainable business...

• Downloads: 226

For CIO Professionals

Tool:IT Services Show Slow Growth; Systems Integration Revenues Up At End Of 2010

For Application Development & Delivery Professionals

Report:Telecommunications Companies In The Cloud (Part 2): Success Is Not A Foregone Conclusion

Traditional IT providers are facing significant potential disruptions to their core businesses, including traditional on-premises enterprise applications vendors and potentially even incumbent IT...

• Downloads: 39

For eBusiness & Channel Strategy Professionals

Survey:North American Technographics® Travel Online Survey, Q1 2011 (US)

Forrester conducted an online survey fielded in March 2011 of 4,524 US individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N = 4,524), there is 95% confidence that...

For Sourcing & Vendor Management Professionals

Report:India Data Center Study: End User Result Analysis

This report provides a comprehensive background of India's data center market dynamics from the end user perspective so vendor strategists can address market opportunities more successfully and...

• Downloads: 44

For CIO Professionals

Tool:The US Tech Industry Wheel: Spending On ICT Products, Services, And Staff In 2010

For Marketing Leadership Professionals

Report:Product Strategists At Telcos Shouldn't Obsess About "Bit Pipe Syndrome"

More Innovation Is Needed, But Fundamental Connectivity Remains A Valuable Service

Product strategists in various industries tend to dismiss telcos' role in service innovation, focusing instead on disruptors such as Google and Apple. It is true that new entrants and over-the-top...

• Downloads: 594

For Sales Enablement Professionals

Report:Gaining Executive-Level Access

Executive buyers respond well to clear, personalized, easily scannable emails as a way to raise their interest in taking a meeting. The things that motivate executives to take a meeting fall into two...

• Downloads: 76

For Application Development & Delivery Professionals

Report:The State Of Application Development In Enterprises And SMBs

Forrsights North America And Europe

Forrester surveyed 933 technology decision-makers and approximately 2,500 developers at North American and European enterprises and small and medium-size businesses (SMBs) to understand the state of...

• Downloads: 1296