About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
December 2009
Latin America
4,000
Forrester conducted an online survey fielded in November and December 2009 of 4,000 individuals ages 16 to 75 in top urban cities/states of Mexico including México City (Distrito Federal), Guadalajara (Jalisco), Monterrey (Nuevo Leó n), Puebla City (Puebla), Toluca (Mexico State), Tijuana (Baja California), Leó n (Guanajuato), Juárez (Chihuahua), Veracruz City (Veracruz), and Mérida (Yucatán) and Brazil including São Paulo city (São Paulo), Rio de Janeiro City (Rio de Janeiro), Recife (Pernanbuco), Porto Alegre (Rio Grande do Sul), Belo Horizonte (Minas Gerais), Salvador (Bahia), Curitiba (Paraná), Brasilia (Distrito Federal), Ribeirão Preto (São Paulo inland), Presidente Prudente (São Paulo inland), São José dos Campos (São Paulo inland), and São José do Rio Preto (São Paulo inland). For results based on a randomly chosen sample of this size (N = 2,000 for Mexico; N = 2,000 for Brazil), there is 95% confidence that the results have a statistical precision of plus or minus 2.2% of what they would be if the entire urban population of individuals ages 16 and older had been surveyed. Forrester weighted the data by age, gender, and socioeconomic level (in Mexico, ABC+, C, and D+ levels are represented; in Brazil, AB1, B2, and C1C2 levels are represented). The survey sample size, when weighted, was 4,002. (Note: Weighted sample sizes can be different from the actual number of respondents to account for individuals generally underrepresented in survey data.) Please note that this was an online survey. Respondents who participate in online surveys have in general more experience with the Internet and feel more comfortable transacting online. The data is weighted to be representative for the total online population of Mexico or Brazil on the weighting targets mentioned, but this sample bias may produce results different from Forrester's Latin American benchmark survey. The sample was drawn from members of Livra's online panel, and respondents were motivated by a prize drawing incentive to participate. The sample provided by Livra is not a random sample. While individuals have been randomly sampled from Livra's panel for this particular survey, they have previously chosen to take part in the Livra online panel.

Leverage our detailed quantitative B2B and B2C data to justify investments and set strategy. Globally, Forrester conducts more than 35,000 B2B and 300,000 consumer surveys each year. We’ll guide you to relevant data points that can inform your toughest decisions.
Learn MoreForrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Forrester supports leaders in 13 roles across three distinct client segments: Business Technology, Marketing & Strategy, and Technology Industry.
Aligned to your professional role, Forrester's analysts are experts in the specific technologies, issues, and trends currently impacting your business.
Fresh thinking and collaborative problem-solving through an unmatched combination of peer networking, forward-looking analysis, and professional guidance.
Our expert analysts provide custom research-based frameworks to guide you through each phase of your critical business initiatives from identifying opportunity to optimizing results.
Connect with peers and analysts, share your views, and ask questions on key business issues.
Forrester analysts weigh in on the latest business and technology news.