Forrester

For Sourcing & Vendor Management Professionals

Report:The ROI Of Software-As-A-Service

A Total Economic Impact™ Analysis Uncovers Long-Term Value In SaaS

Firms almost always consider software-as-a-service (SaaS) as a cost-advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question...

• Downloads: 2145

For CIO Professionals

Report:Which Software Markets Will SaaS Disrupt?

Software-As-A-Service (SaaS) Products And Business Models Will Have Selective Impact

Software-as-a-service (SaaS) is an important new set of capabilities and engagement models in the IT industry, particularly in the emerging world of cloud computing. We project that SaaS offerings...

• Downloads: 2050

For Sourcing & Vendor Management Professionals

Report:Market Overview: Mobility Services

Fast-Growing Market Gives Buyers Lots Of Choices But Also Tradeoffs

The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applications...

• Downloads: 1814
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For Sourcing & Vendor Management Professionals

Report:Cloud Orchestration Models

Service Providers Offer New Models To Address Emerging Buyer Needs For Cloud

Forrester recently interviewed leading services providers around their offerings built for XaaS technologies (i.e., software-as-a-service, platform-as-a-service, and testing-as-a-service). We also...

• Downloads: 1577

For Sourcing & Vendor Management Professionals

Report:Competing In The Fast-Growing SaaS Market

Software-as-a-service (SaaS) continues its fast-paced growth as buyers seek shorter deployment times, faster ROI, and pay-as-you-go pricing. In a recent survey of 1,017 technology decision-makers,...

• Downloads: 1341

For Sourcing & Vendor Management Professionals

Report:The ROI Of Cloud Apps

A Total Economic Impact™ Analysis Uncovers Long-Term Value In Cloud Apps

Cloud applications continue to gain momentum in enterprise applications as buyers are attracted to fast deployment speeds, low upfront costs, and ongoing flexibility to scale up or down as needs...

• Downloads: 1386

For Sourcing & Vendor Management Professionals

Report:SaaS Valuation Criteria

Key Considerations For Sourcing SaaS Strategically

Firms are increasingly sourcing SaaS strategically for enterprisewide deployments that span mission-critical deployments — email, customer support, and financial applications. Firms making SaaS...

• Downloads: 1263

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Business Intelligence Services Providers, Q4 2012

The 12 Market Leaders That Deserve To Be On Most Shortlists

In the past few years, the business intelligence (BI) services market has evolved significantly: advisory and management consulting firms have beefed up their implementation capabilities, while...

• Downloads: 1119
• Comments: 2
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For Sourcing & Vendor Management Professionals

Report:SaaS Adoption 2010: Buyers See More Options But Must Balance TCO, Security, And Integration

Forrester recently interviewed more than 1,000 enterprise software decision-makers to find out their investment strategy for 2010. The growing maturity of software-as-a-service (SaaS) combined with...

• Downloads: 1043

For Sourcing & Vendor Management Professionals

Report:The SaaS Market Hits Mainstream: Adoption Highlights 2011

Forrester recently surveyed more than 1,000 firms across North America and Europe to better understand software-as-a-service (SaaS) adoption and the business drivers for SaaS usage. We found that...

• Downloads: 1050

For Sourcing & Vendor Management Professionals

Report:Cost Estimator: SaaS Versus On-Premise Software

This tool is intended to help companies evaluate total cost of ownership of a SaaS solution compared with an on-premise solution. To use the tool, firms should adjust the variables on the...

• Downloads: 7

For Sourcing & Vendor Management Professionals

Report:Software-As-A-Service Adoption Expands

Sourcing Executives Must Be Ready To Support New SaaS Purchases

Forrester recently surveyed 239 application software decision-makers and found that SaaS adoption continued to grow, even in the face of the current bleak economic conditions. Beyond the general...

• Downloads: 892

For Sourcing & Vendor Management Professionals

Report:The Components Of SaaS Pricing And Negotiation

What Sourcing Professionals Should Know About SaaS Pricing

Firms often view software-as-a-service (SaaS) as offering simpler pricing than traditional on-premise software because infrastructure, maintenance, and upgrade costs are all included in a...

• Downloads: 865

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Enterprise Mobility Services, Q1 2013

Analysis Of 13 Global Leaders' Capabilities And How They Stack Up

Enterprise mobility is booming; organizations must connect with employees, customers, and partners in new ways and across new devices and applications. But many organizations don't know how to move...

• Downloads: 696
• Comments: 1
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For Sourcing & Vendor Management Professionals

Report:Firms Can Benefit From SaaS In Times Of Economic Uncertainty

As sourcing professionals make purchasing decisions in times of economic slowdown, software-as-a-service (SaaS) can benefit their organizations by offering a deployment model that lowers near-term...

• Downloads: 617

For Sourcing & Vendor Management Professionals

Report:Systems Integration Spend Rebounds In 2010

Sourcing Execs Must Drive Successful Vendor Selection, Governance, And Pricing

Forrester's Q2 2010 survey of more than 2,800 IT services buyers across the globe shows that firms are again investing in more strategic initiatives, with IT strategy consulting and systems...

• Downloads: 480

For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: SaaS, H1 2010

Clients Are Asking More Sophisticated Questions On SaaS

Software-as-a-service (SaaS) buyers are no longer asking just: "What is SaaS?" "Who offers SaaS?" and "Is SaaS secure?" Inquiries to Forrester in the first half of 2010 show that SaaS buyers are now...

• Downloads: 574

For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: Contract Negotiations

In the current economic environment having a solid contract is more important than ever. Forrester clients are recognizing the importance of having meaningful service-level agreements (SLAs) and...

• Downloads: 493

For Sourcing & Vendor Management Professionals

Report:Business Outcome-Based Pricing Models Drive Results In Packaged Application Implementations

After significant cost cutting during the past 18 months, clients are entering 2010 with an eye to top-line growth. Sourcing executives want to get high ROI out of technology investments and...

• Downloads: 635

For Sourcing & Vendor Management Professionals

Report:Key Considerations For Selecting An Oracle Services Provider

Insights From The 2010 Oracle SI Client Reference Survey

Forrester surveyed 108 Oracle implementation client references at the end of 2010 and found that overall client satisfaction is high; satisfaction was higher than in our previous study conducted in...

• Downloads: 458

For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: SaaS Pricing And Contracting, Q3 2011

Forrester Sees Spike In Inquiries On Pricing, SLAs, And Vendor Viability

Software-as-a-service (SaaS) contracting has become more important to organizations; firms are now scrutinizing deals before signing. Why the extra attention? SaaS agreements matter more than ever...

• Downloads: 562
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For Sourcing & Vendor Management Professionals

Report:The Benefits Of Centralized SaaS Strategy

How Companies Are Preparing For The Unstoppable As-A-Service Offerings

Developing a centralized software-as-a-service (SaaS) strategy has become a bigger priority for sourcing and vendor management professionals over the past year. Firms are not only expanding their...

• Downloads: 536
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For Sourcing & Vendor Management Professionals

Report:TCO And Security Are Top Concerns For SaaS

This presentation contains data on software-as-a-service (SaaS) implementation and expansion plans at North American and European Enterprises and SMBs, as well as reasons why firms are not interested...

• Downloads: 1

For Sourcing & Vendor Management Professionals

Report:Buyers Of BI Services Navigate A Crowded Landscape

Sourcing Professionals Sift Through Choices With Multiple Dimensions

Forrester sees strong interest from technology buyers in business intelligence (BI), including the significant expansion of existing BI initiatives as well as new projects. Key areas of investment...

• Downloads: 449

For Sourcing & Vendor Management Professionals

Report:Checklist For Offshore Renegotiation 2010

Considerations For A New Economy

Many clients are asking Forrester about rates and contract clauses as they renegotiate offshore contracts, including questions around what to expect in light of the economic downturn that started in...

• Downloads: 24