Forrester

Why Read This Report

Although the notion of a global system of record for employee information is widely accepted, many organizations are unable to achieve this goal. The majority of organizations maintain complex and dynamic human resources (HR) data across multiple, disparate, and poorly integrated applications. This lack of a single trusted view of employee data drives a variety of operational and business process inefficiencies and can introduce unnecessary risk into your organization, including risks to data privacy, data security, and financial controls like payroll and benefits. Forrester survey data indicates that business process professionals in HR and IT do not prioritize data quality and the delivery of an employee master. Business process pros must prioritize mastering employee data to create efficient and reliable HR processes — just as their finance, sales, marketing, and operations counterparts have done with customer, product, and financial data.