Forrester

Why Read This Report

This report outlines the executive overview of Forrester's solution for security and risk professionals working on managing mobile and consumer devices. Smartphones and tablets are quickly becoming an essential tool for generations of consumers and information workers alike. Whether self-provisioned or corporate-owned, these devices can increase worker productivity, contribute to sales force enablement, and decrease the response time for managers and decision-makers. Unfortunately, many IT professionals in both infrastructure and operations (I&O) and security and risk (S&R) are unprepared to support mobile device adoption across the enterprise. I&O pros have not yet made the necessary investments in IT infrastructure and management software and are not accustomed to a user-centric approach to the delivery of IT services. Meanwhile, S&R pros remain wary of supporting personally owned mobile devices and struggle to balance security concerns with user experience. This executive overview provides an end-to-end look at what it takes to Discover, Plan, Act, and Optimize for a successful mobile security and operations strategy in the enterprise.