For Infrastructure & Operations Professionals

Managing Mobile Complexity

Demand For Enterprise Mobility Solutions Creates Vendor Opportunities

    Why Read This Report

    Enterprise mobility momentum remains a hot area of opportunity for vendors. Enterprises are prioritizing mobility initiatives as a key strategic focus, expanding the use of smartphone devices, and investing in a range of mobile applications to address the needs of information workers, task workers, and the rising number of "mobile wannabe" workers who bring their personal mobile devices into the office. Analysis of nearly 700 enterprise mobility-related inquiries, as well as results from Forrester's Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2010, provide insight into the wide range of mobile devices, applications, and solutions that companies have deployed or are planning to deploy in the coming year. Vendors across the mobility ecosystem will focus on helping customers simplify and manage the increasing complexity of enterprise mobility systems. In addition, demand for new types of solutions including machine-to-machine (M2M) technologies, mobile device management, and managed mobility services will present future market opportunities for vendors.
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    TABLE OF CONTENTS

    • Enterprise Mobility Opportunities Affect Many ICT Market Categories
    • Enterprise Mobility Is Going Mainstream
    • Companies Scrutinize Mobility Investments
    • Looming Complexity Threatens Mobility's Momentum In The Enterprise
    • Vendors' Opportunity: Help Customers Simplify And Manage Mobile Complexity
    • Enterprise Mobility's Next Chapters
    • RECOMMENDATIONS

      Simplification Will Solidify The ROI For Mobility Solutions
    • Supplemental Material
    • Related Research Documents

    TOOLS & TEMPLATES

    • Vendor Selection Aids:

      Enterprise Mobility Solutions Drive Demand For Various ICT Products And Services

    • Models & Calculators:

      Many Employees Select And Pay For Mobile Handsets Used At Work

    • Models & Calculators:

      More Than 25% Of Employees Download Applications From Mobile Application Stores

    • Models & Calculators:

      Smartphone Security Is A Key Concern

    • Models & Calculators:

      Enterprises Show Increased Demand For Mobility Management Solutions

    • Models & Calculators:

      Emerging Use Of Industry-Specific M2M Applications

    • Models & Calculators:

      Client Inquiry Analysis Shows Increased Focus On A Wide Range Of Mobility Initiatives

    • Models & Calculators:

      Mobile Application And Device Initiatives Are Key Priorities For Enterprises In 2010

    • Models & Calculators:

      Worker Productivity And Customer Service Benefits Drive Mobile Application Deployment

    • Models & Calculators:

      Closely Evaluating And Monitoring Mobility Costs Is Necessary

    • Models & Calculators:

      A Majority Of Enterprises Use More Than One Wireless Network

    • Models & Calculators:

      Enterprises Support A Variety Of Mobile Device Operating Systems

    • Models & Calculators:

      More Than Half Of All Enterprises Provide Some Level Of Support To Personal Devices

    • Models & Calculators:

      Vertically Focused Line-Of-Business Applications Are Gaining Momentum