Marc Cecere

Vice President, Principal Analyst serving CIOs

Marc serves CIOs. He is a leading expert in the design of IT organizations, focusing on their structures, processes, governance, and culture, and has helped redesign more than 200 IT shops. In addition, Marc tracks how services firms help transform IT organizations.

The scope of Marc's research includes the design of IT organizations, governance and processes, IT planning, metrics, and M&A.

Previous Work Experience

Marc came to Forrester through the acquisition of Giga Information Group, where he was a manager and analyst with his groups focusing on IT management and IT services.

Marc has more than 20 years of IT management experience. Prior to joining Giga, he was director of IT at Sun Life of Canada, where he was responsible for the project office, executing a Y2K readiness plan and technology strategy. At Harvard Pilgrim Health Care (HPHC), Marc was director of MIS, responsible for the introduction of new information technologies, including groupware, object-oriented development, the Web, and videoconferencing. Before joining HPHC, he was at CSC Consulting, where he performed numerous re-engineering projects.

Education

Marc earned a B.S. in electrical engineering from the State University of New York at Stony Brook and an M.B.A. from Babson College, where he is an adjunct professor.

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72 results in Reports

  • Marc Cecere
  • IT Management
  • For CIO Professionals

    Report:Five Steps To Transform An IT Organization

    Tips And Techniques From Top Consulting Firms And IT Shops

    Transforming an IT organization typically requires dramatic changes to processes, structure, governance, and culture. To determine how best to do this, Forrester reviewed the results of several...

    • Downloads: 3738
  • For Infrastructure & Operations Professionals

    Report:IT Infrastructure And Operations: The Next Five Years

    The Cloud On IT's Horizon

    Interest in cloud technology and cloud economics abounds. While the technology delivers immediate reductions in capital costs, Forrester believes that cloud computing's greatest benefits will come...

    • Downloads: 3381
  • For CIO Professionals

    Report:Gross Mistakes In The Designs Of IT Organizations

    CIOs frequently change the structure of the IT organization to reduce costs, improve services, or increase responsiveness. Getting the organization design right is essential; the wrong design can...

    • Downloads: 2906
  • For CIO Professionals

    Report:What Are The Hot Roles In IT?

    Near-term demand for hot roles in IT will be driven by the need for local and cross-discipline knowledge, changes in technology, greater emphasis on managing risk and the enterprise, and a limited...

    • Downloads: 1953
    • Comments: 1
  • For CIO Professionals

    Report:Shaping The IT Organization For Today And Tomorrow

    Business expectations of IT continually change, driven by business context and needs and the embedding of technology in their strategy and operations. CIOs realize that with these changing business...

    • Downloads: 2254
  • For Infrastructure & Operations Professionals

    Report:The Evolving Infrastructure And Operations Organization

    Recent data shows that more than half of infrastructure and operations (I&O) departments are in a state of flux and are either considering or actively moving to a new organizational model. For many,...

    • Downloads: 2540
  • For CIO Professionals

    Report:The Forrester Wave™: IT Organization Redesign Consultancies, Q1 2009

    Deloitte, Accenture, And KPMG Lead A Strong Field Of Global Providers

    Forrester evaluated seven leading IT organization redesign consultancies against 40 evaluation criteria and found that all seven show an extremely high level of competence. Compared to most firms...

    • Downloads: 1984
  • For CIO Professionals

    Report:Guidelines For Combining (Or Separating) IT Functions

    IT Transformations And IT-To-BT Shifts Raise The Stakes For Getting Your IT Structure Right

    By itself, the reporting structure within an IT organization is insufficient to create a successful shop. IT organizations operate through a combination of culture, processes, leadership, and...

    • Downloads: 2809
  • For CIO Professionals

    Report:Role Descriptions For The Office Of The CIO

    Key Roles Support The CIO In Driving IT's Success

    Forrester has assembled job descriptions for several roles within the Office of the CIO — the group of IT leaders who report to the CIO and provide services outside of applications and...

    • Downloads: 2466
  • For CIO Professionals

    Report:Pros And Cons Of Future IT Models

    Several new IT models are emerging from the experiments by IT shops and the innovative thinking of management consulting firms. These models attempt to overcome the silos both within IT and between...

    • Downloads: 2523
    • Comments: 1
    • Rating:
  • For CIO Professionals

    Report:Assessing Your IT Organization

    The structure, processes, and culture of an IT organization can be barriers to success; therefore, CIOs should periodically assess their IT shops and make improvements. This report uses the lessons...

    • Downloads: 1937
  • For CIO Professionals

    Report:Redesign IT Roles To Drive IT Cost Reduction

    Today's economy requires most IT organizations to reduce their costs. Ironically, the roles most essential to this process are also viewed as overhead. Several strategic roles, including...

    • Downloads: 1929
  • For Enterprise Architecture Professionals

    Report:The IT Strategic Plan Step-By-Step

    Deliver An Actionable Plan In A Reasonable Timeframe

    It's April and you are four months into your organization's fiscal year. You know that within six months you'll need to have your operating plan for the upcoming year in fairly solid shape. You also...

    • Downloads: 2091
  • For CIO Professionals

    Report:New IT Models Will Focus On Service Improvement And Cost Reduction

    The recession gave CIOs the opportunity to consider new models for IT. But what new models and what parts of IT are they considering? And which models will stand the test of time? To answer this...

    • Downloads: 1614
    • Rating:
  • For CIO Professionals

    Report:Reducing The Costs Of IT — Views From Consultancies

    How do you reduce the costs of IT? To answer this question, Forrester interviewed 21 consultancies that provide cost-reduction services. What did we find? Nearly all consultancies suggested upgrading...

    • Downloads: 1773
  • For CIO Professionals

    Report:Redesigning Your Applications Organization

    Redesigning the applications organization is the next major target for IT restructuring and is particularly attractive when cost reduction is needed. Infrastructure organizations have already gone...

    • Downloads: 1733
    • Rating:
  • For CIO Professionals

    Report:The State Of IT Governance In North American And European Enterprises

    More so in 2007 than in recent years, IT departments and their business partners in North America and Europe are generally in sync on strategic priorities. From our survey of more than 500 IT...

    • Downloads: 1437
  • For CIO Professionals

    Report:Why Apps, Infrastructure, And PMO Roles Fail

    Part 2 Of A Three-Part Series On Why Key IT Roles Failed

    There are a number of roles in IT that can significantly change the organization for good or bad. Through a combination of surveys, interviews, and consulting engagements, we gathered in-depth...

    • Downloads: 1618
    • Comments: 1
    • Rating:
  • For CIO Professionals

    Report:Industry Innovation: Insurance

    Technology Trends That Insurance CIOs Must Tap To Drive Growth

    Today's insurance CIOs are shifting their focus away from cost reduction to speed, flexibility, and innovation. As insurance buyers' habits change from face-to-face interactions with agents to...

    • Downloads: 1651
  • For CIO Professionals

    Report:IT Staffing Trends To Watch In 2010

    New technologies, increased outsourcing, and cost-reduction initiatives are changing IT's staffing and skill requirements. To determine the impact, Forrester surveyed 128 IT decision-makers about...

    • Downloads: 1213
  • For CIO Professionals

    Report:Changing IT's Culture — What's Cheap And Easy?

    Forrester asked 72 IT professionals about the importance, enablers, and costs of culture change. Our analysis broke down culture change into eight enablers that included rewards, policies, and peer...

    • Downloads: 1036
  • For CIO Professionals

    Report:Transitioning To A New IT Model

    The transition to a new organizational model is as important as the design of the model.

    • Downloads: 59
  • For CIO Professionals

    Report:How CIOs Can Drive Business Change — Part 1

    Credibility, Communications, Team, And Competitive Information

    CIOs are in a unique position to drive business change. Their responsibilities span the enterprise, and the systems they manage are critical to nearly all business processes. They can use this base...

    • Downloads: 1226
  • For CIO Professionals

    Report:Why Roles Fail — Seven Common Reasons And Remedies

    Part 1 Of A Three-Part Series On Why Key IT Roles Failed

    A number of roles in IT can significantly change the organization for good or bad. When they fail, the consequences are severe. From a combination of surveys, interviews, and consulting engagements,...

    • Downloads: 1360
  • For CIO Professionals

    Report:Limits To Growth For IT Organizations

    As IT organizations grow, they run into the limitations of people, processes, and technology. Small IT shops face limits in management experience, dedicated roles, and the ability to control the...

    • Downloads: 1160