Marc Cecere

Vice President, Principal Analyst serving CIOs

Marc serves CIOs. He is a leading expert in the design of IT organizations, focusing on their structures, processes, governance, and culture, and has helped redesign more than 200 IT shops. In addition, Marc tracks how services firms help transform IT organizations. The scope of Marc's research includes the design of IT organizations, governance and processes, IT planning, metrics, and M&A.

Previous Work Experience

Marc came to Forrester through the acquisition of Giga Information Group, where he was a manager and analyst with his groups focusing on IT management and IT services.

Marc has more than 20 years of IT management experience. Prior to joining Giga, he was director of IT at Sun Life of Canada, where he was responsible for the project office, executing a Y2K readiness plan and technology strategy. At Harvard Pilgrim Health Care (HPHC), Marc was director of MIS, responsible for the introduction of new information technologies, including groupware, object-oriented development, the Web, and videoconferencing. Before joining HPHC, he was at CSC Consulting, where he performed numerous re-engineering projects.


Marc earned a B.S. in electrical engineering from the State University of New York at Stony Brook and an M.B.A. from Babson College, where he is an adjunct professor.

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9 results in Reports

  • Marc Cecere
  • IT Services
  • For CIO Professionals

    Report:Five Steps To Transform An IT Organization

    Tips And Techniques From Top Consulting Firms And IT Shops

    Transforming an IT organization typically requires dramatic changes to processes, structure, governance, and culture. To determine how best to do this, Forrester reviewed the results of several...

    • Downloads: 3785
  • For CIO Professionals

    Report:The Forrester Wave™: IT Organization Redesign Consultancies, Q1 2009

    Deloitte, Accenture, And KPMG Lead A Strong Field Of Global Providers

    Forrester evaluated seven leading IT organization redesign consultancies against 40 evaluation criteria and found that all seven show an extremely high level of competence. Compared to most firms...

    • Downloads: 2010
  • For CIO Professionals

    Report:Reducing The Costs Of IT — Views From Consultancies

    How do you reduce the costs of IT? To answer this question, Forrester interviewed 21 consultancies that provide cost-reduction services. What did we find? Nearly all consultancies suggested upgrading...

    • Downloads: 1796
  • For CIO Professionals

    Report:Year-End 2013 IT Budget Benchmarks

    How Forrester's Forrsights Data Can Help CIOs Prepare For 2014

    CIOs often request IT budget benchmarks. In this report, we have provided these benchmarks using data from our Forrsight's IT Budgets And Priorities Survey, Q4 2013. However, it's easy to misuse IT...

    • Downloads: 1134
  • For CIO Professionals

    Report:Gross Consulting Mistakes In Transforming IT Shops

    Know Your Consultants' Limits

    Transforming an IT organization involves changes to structure, processes, and even culture. Many firms use consultants for these high-risk, highly complex projects. Occasionally, consultants take...

    • Downloads: 772
  • For CIO Professionals

    Report:The Forrester Wave™: IT Organization Redesign Consultancies, Q4 2012

    New technologies, service offerings, business changes, and other factors are driving CIOs to change the structure, processes, governance, and culture of IT organizations. However, redesigns are an...

    • Downloads: 646
  • For CIO Professionals

    Report:Standardize IT Processes With A Process Factory

    Many shops, particularly global ones, want to increase the percentage of processes that are globally consistent. To meet this need, Wipro Consulting Services provides an interesting service package...

    • Downloads: 661
  • For CIO Professionals

    Report:The CIO's Role In Business Transformation

    Nearly all business transformations today are technology-dependent and focus on breaking traditional business silos. These are high-risk, high-complexity projects that require knowledge of...

    • Downloads: 616
  • For CIO Professionals

    Report:Organization Size Drives Apps Maintenance Behavior

    Big IT Is More Rigorous In Methodology And More Apt To Outsource

    Forrester recently surveyed 277 IT decision-makers about their application maintenance habits and preferences, and we analyzed their responses, looking at the effect of organization size on...

    • Downloads: 406