Marc Cecere

Vice President, Principal Analyst serving CIOs

Marc serves CIOs. He is a leading expert in the design of IT organizations, focusing on their structures, processes, governance, and culture, and has helped redesign more than 200 IT shops. In addition, Marc tracks how services firms help transform IT organizations. The scope of Marc's research includes the design of IT organizations, governance and processes, IT planning, metrics, and M&A.

Previous Work Experience

Marc came to Forrester through the acquisition of Giga Information Group, where he was a manager and analyst with his groups focusing on IT management and IT services.

Marc has more than 20 years of IT management experience. Prior to joining Giga, he was director of IT at Sun Life of Canada, where he was responsible for the project office, executing a Y2K readiness plan and technology strategy. At Harvard Pilgrim Health Care (HPHC), Marc was director of MIS, responsible for the introduction of new information technologies, including groupware, object-oriented development, the Web, and videoconferencing. Before joining HPHC, he was at CSC Consulting, where he performed numerous re-engineering projects.

Education

Marc earned a B.S. in electrical engineering from the State University of New York at Stony Brook and an M.B.A. from Babson College, where he is an adjunct professor.

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7 results in Reports

  • Marc Cecere
  • Financial Services
  • For Sales Enablement Professionals

    Report:Industry Essential: The US Insurance Market

    The US insurance industry is the fifth largest industry sector in the country. The industry generated almost $1.4 trillion in revenues in 2002, yet, on average, it earns less than a penny for every...

    • Downloads: 1806
  • For CIO Professionals

    Report:Industry Innovation: Insurance

    Technology Trends That Insurance CIOs Must Tap To Drive Growth

    Today's insurance CIOs are shifting their focus away from cost reduction to speed, flexibility, and innovation. As insurance buyers' habits change from face-to-face interactions with agents to...

    • Downloads: 1675
  • For CIO Professionals

    Report:Year-End 2013 IT Budget Benchmarks

    How Forrester's Forrsights Data Can Help CIOs Prepare For 2014

    CIOs often request IT budget benchmarks. In this report, we have provided these benchmarks using data from our Forrsight's IT Budgets And Priorities Survey, Q4 2013. However, it's easy to misuse IT...

    • Downloads: 1093
  • For CIO Professionals

    Report:Industry IT Spending Profile 2007: Insurance

    With the 2007 business environment for North American insurance carriers looking relatively good for the second year in a row, insurance carriers have become slightly more generous in their IT...

    • Downloads: 757
  • For CIO Professionals

    Report:Case Study: Financial Services Firm Uses Vendor Management To Reduce Costs

    Reducing vendor costs requires a strong vendor management function. The problem in many firms is that vendor management is fragmented, resulting in little consistency in the selection and management...

    • Downloads: 643
  • For CIO Professionals

    Report:The Forrester Wave™: Human-Centric BPMS For Insurance, Q3 2006

    Pegasystems, Fiserv (with Lombardi Software), And IBM Lead

    Forrester evaluated nine leading business process management suites (BPMS) vendors across 215 insurance-specific and BPMS criteria and found that Pegasystems, Fiserv (with Lombardi Software), and IBM...

    • Downloads: 501
  • For CIO Professionals

    Report:Insurance CIOs: Prepare IT For Business Growth

    Interesting Insurance Tech Companies To Watch In 2010

    As economic conditions for some insurers improve, they may want to consider investing in more innovative products. As they do, they will need to take on more risk than they have with their...

    • Downloads: 452