Marc Cecere

Vice President, Principal Analyst serving CIOs

Marc serves CIOs. He is a leading expert in the design of IT organizations, focusing on their structures, processes, governance, and culture, and has helped redesign more than 200 IT shops. In addition, Marc tracks how services firms help transform IT organizations.

The scope of Marc's research includes the design of IT organizations, governance and processes, IT planning, metrics, and M&A.

Previous Work Experience

Marc came to Forrester through the acquisition of Giga Information Group, where he was a manager and analyst with his groups focusing on IT management and IT services.

Marc has more than 20 years of IT management experience. Prior to joining Giga, he was director of IT at Sun Life of Canada, where he was responsible for the project office, executing a Y2K readiness plan and technology strategy. At Harvard Pilgrim Health Care (HPHC), Marc was director of MIS, responsible for the introduction of new information technologies, including groupware, object-oriented development, the Web, and videoconferencing. Before joining HPHC, he was at CSC Consulting, where he performed numerous re-engineering projects.

Education

Marc earned a B.S. in electrical engineering from the State University of New York at Stony Brook and an M.B.A. from Babson College, where he is an adjunct professor.

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10 results in Blogs

  • Marc Cecere
  • For Chief Information Officer Professionals

    Blog:During a transformation, front end load the most important changes

    Recently, I’ve been digging into two related issues: how CIOs facilitate business change; and how organizations define what systems, organizations and other elements should be local or...

    • For Chief Information Officer Professionals

      Blog:The CIO’s Role In Business Transformation

      At our recent CIO Forum in D.C., I had a number of conversations with clients who either had gone through or were going through a business transformation. From our talks, one theme jumped out at me...

      • For Chief Information Officer Professionals

        Blog:Prepare to make compromises when selecting a CIO

        Look over a list of CIO requirements and you come up with Superman. Great skill in communication, strategy, business knowledge, IT knowledge, consistency with culture, operational...

        • For Chief Information Officer Professionals

          Blog:A Structural Tune-Up For An Applications Organization

          I was talking with a client the other day about the reporting structure of her applications organization. The group had a single leader, but underneath, it was subdivided into groups that were a...

          • For Chief Information Officer Professionals

            Blog:What Keeps CIOs Up At Night?

            We’d like to know what job responsibilities give CIOs insomnia, either by responding to this blog or by contacting us directly to be interviewed. The interviews will take less than an hour and...

            • For Chief Information Officer Professionals

              Blog:What Should IT Do If Empowered BT Increases In Popularity?

              An empowered BT model includes the idea that end users will take on some functions that are typically performed within an IT organization. These may include selecting and deploying applications,...

              • For Chief Information Officer Professionals

                Blog:Why Do IT Roles Fail?

                I’ve been researching why IT roles fail (or at least struggle mightily and often futily). The roles that come up most often are the ones that are not directly building or...

                • For Chief Information Officer Professionals

                  Blog:New Technology Trends Shift IT Skill Requirements

                  Are you implementing or considering technologies, such as Social Computing and Cloud-based platforms?  Is IT positioned to exploit these technologies? Why am I asking these questions? Well, we...

                  • For Chief Information Officer Professionals

                    Blog:Are IT Benchmarks Useful?

                    by Marc Cecere Recently, Forrester surveyed a number of CIOs to collect benchmark data on staffing ratios and spending. This is a new initiative within Forrester and one that is not yet...

                    • For Chief Information Officer Professionals

                      Blog:Take Your Time Moving To Process Based Organizations.

                      by Marc Cecere Process based IT organizations have become the rage. These are IT shops that group people around the processes they support, such as software distribution or requirements...