About Forrester
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Margo is a vice president and principal analyst serving Application Development & Delivery Professionals. She is a leading expert in software delivery, focusing on the areas of project management, project portfolio management and PMOs, covering both Agile and traditional methodologies. In addition to her work as a Forrester analyst, she speaks frequently at industry events such as Project World and PMI World Congress. For the last three years, Margo has been on the panel of selecting judges for PMO of the Year.
Margo has 25 years of experience in IT, developing and implementing QA, and project management organizations. Most recently, she was global industry market manager of the public-sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as the Project Management Institute's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems. Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.
Margo attended Rutgers University in Camden, N.J.
This Mature Market Is Showing That Diversity Needs To Be The Name Of The Game
Forrester evaluated 14 project portfolio management (PPM) vendors using 80-plus criteria and found that CA, HP, Planview, Oracle, and SAP led the pack because of versatile offerings combined with...

Functional Testing Tools Are Not Enough
Gone are the days when application development and delivery teams could cavalierly ask the business to pick two: cost, time, or quality. The business wants and needs all three. Delivery teams have...
Broader Visibility And Flexible Frameworks To Tackle More Work Without Killing The Budget
There isn't a business case for the "old school" project management office (PMO): We've tried it, and quite often it didn't work. Today's PMOs are under pressure to be business process change agents...
In a 2008 survey of the Application Development & Program Management Research Panel, 16 of 26 respondents stated that resource allocation and capacity planning are challenging and that their current...

Economic instability around the globe is forcing organizations to react: Some organizations will have to cut costs to survive, some organizations will proceed as usual, while still others will take a...
How To Avoid Common Pitfalls That Can Stymie Your Progress
Implementing project portfolio management (PPM) is part science, part art. To be successful, companies must remember a few key points — PPM is not a revolving project list but a practice that...

Industry, Governance, And Compliance Play A Larger Role
For organizations that invest in project portfolio management tools (PPM), comparing core functionality won't provide a clear picture of the best solution to fit their needs. Governance, compliance,...
Incremental Changes Can Have A Big Impact On Quality
All software has bugs. Application development teams do the best they can to avoid and fix them. But developing quality software is hard. Why? Virtually all application development teams are squeezed...
Business Uncertainty, Risk, And Constant Change Are Altering The Way We Test
In today's uncertain economy, companies cannot tolerate waste or unnecessary risk. Application development organizations must supply software that is of high quality and meets business objectives in...
Tackling Today's Challenges To Prepare For Tomorrow
As the economy continues to recover, firms are looking at how to prepare for growth while maintaining a lean approach. Because of this, project management offices (PMOs) are continually evolving...
In Dynamic SQA, Leveraging Internal Expertise Is Critical
As outsourcing increasingly becomes a regular occurrence in today's software quality assurance (SQA) organizations, application development pros are wondering how to combine technical expertise and...
As mentioned in Forrester's October 16, 2009, "Making The Case For The Next-Generation PMO" report, traditional project management offices (PMOs) are moving beyond a traditional project-only focus to...
Open Yet Integrated Is the Name Of The Game
In 2011, project portfolio management (PPM) solutions bring more options to potential customers; however, these choices also force application delivery leaders to think longer term before investing....
Programs may spawn dozens or hundreds of projects, each of which accomplishes a unit of work that is meaningful to the business and may take guidance from a project management office (PMO). Programs...
How The Top 10 Providers Stack Up In A Newly Divided Market
Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development...

New Tool Options Overcome The Barriers That Threaten Your Investment
In today's world, organizations must balance the demands that a tight economy and low risk tolerance drive without missing opportunities to advance business. Understanding the real status of projects...
Introducing Agile Testing Brings Quality Without An Army Of Testers
One inquiry that Forrester hears frequently is: "what is the correct ratio of testers to developers?" Quality assurance (QA) managers often want to know how many testers should cover developers, and...
Challenges Breed Opportunities
Forrester Research and the Project Management Institute (PMI) recently hosted a survey regarding the state of the project management office (PMO) in 2011. The survey garnered 693 respondents, and the...
Outsourced testing is here to stay — but the situation is changing. In previous years, the decision to outsource testing was primarily cost driven; however, the decision to outsource today must...
Want To Save Time And Still Innovate? You Have To Be Strategic
While no one argues that quality is not vital to software delivery, too many organizations still take a tactical approach. Testing, in all of its parts, ensures that an application works; however, if...
Any software quality assurance (SQA) manager who has presided over a testing cycle understands the importance of creating an organized test plan — it's a great way to make certain that testing...
Much has been written about the benefits of Agile development, and it has been proven that Agile development teams consistently deliver higher-quality applications faster than those that follow...
Benchmarks: The Mobile App Development Playbook
This report outlines the benchmarks aspect of Forrester's solution for application development and delivery (AD&D) professionals working on mobile development. This report is designed to help you...

The need to develop applications that return high value at a reasonable cost is driving applications organizations to assemble highly productive teams that can deliver high-quality outcomes....
Business Plan: The Agile And Lean Playbook
This report outlines the business plan for Forrester's solution for application development and delivery (AD&D) executives working on Agile and Lean. It is designed to help AD&D execs plan for Agile...