About Forrester
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Margo is a vice president and principal analyst serving Application Development & Delivery Professionals. She is a leading expert in software delivery, focusing on the areas of project management, project portfolio management and PMOs, covering both Agile and traditional methodologies. In addition to her work as a Forrester analyst, she speaks frequently at industry events such as Project World and PMI World Congress. For the last three years, Margo has been on the panel of selecting judges for PMO of the Year.
Margo has 25 years of experience in IT, developing and implementing QA, and project management organizations. Most recently, she was global industry market manager of the public-sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as the Project Management Institute's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems. Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.
Margo attended Rutgers University in Camden, N.J.
Vision: The Portfolio Management And PMO Playbook
Before IT can transition to business technology (BT) and become an effective partner with the business, the two groups of leaders must completely rethink the way they plan and execute — and...
Performance Management: The Agile And Lean Playbook
Agile disrupts everything that we know about testing, including what practices to use, what skills are needed, how to set up the testing organization, and how to leverage testing tools. Testing is a...

Use this tool to assess your organization's readiness for, or maturity in, Agile testing.

How The Top 10 Providers Stack Up In A Newly Divided Market
Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development...

Policy And Procedures: The Agile And Lean Playbook
While companies are increasingly adopting Agile, for the most part these processes remain limited to the single project level. Agile thought leaders have not provided much clear or detailed guidance...

Benchmarks: The Mobile App Development Playbook
This report outlines the benchmarks aspect of Forrester's solution for application development and delivery (AD&D) professionals working on mobile development. This report is designed to help you...

Change Management: The Agile And Lean Playbook
This report outlines the change management for Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean. This report is designed to help you...
Business Plan: The Agile And Lean Playbook
This report outlines the business plan for Forrester's solution for application development and delivery (AD&D) executives working on Agile and Lean. It is designed to help AD&D execs plan for Agile...
What Business And IT Can Learn From Each Other To Work More Effectively
Project management offices (PMOs) fail far too often: 50% fail within two years, primarily due to a lack of executive support and the PMO's failure to deliver real value. Prevent this outcome by...

Tell Your Partners To Remove The Do Not Disturb Sign And Join The Team
Despite the fact that organizations initiate most technology projects to meet business goals, project teams find it difficult to engage business stakeholders at the right times and in the r ight...
Much has been written about the benefits of Agile development, and it has been proven that Agile development teams consistently deliver higher-quality applications faster than those that follow...
Challenges Breed Opportunities
Forrester Research and the Project Management Institute (PMI) recently hosted a survey regarding the state of the project management office (PMO) in 2011. The survey garnered 693 respondents, and the...
Today more than ever, organizations must make visible the connection between strategic planning and execution. Creating a balanced portfolio of projects is an appropriate start, but all too often...

Tackling Today's Challenges To Prepare For Tomorrow
As the economy continues to recover, firms are looking at how to prepare for growth while maintaining a lean approach. Because of this, project management offices (PMOs) are continually evolving...
Crowdsourcing Enables Realistic Testing Across Multiple Platforms
Making sure that a company has optimum test coverage for customer-facing applications in a fast-paced environment can be impossible if you don't plan carefully. When you throw mobile into the mix,...
Open Yet Integrated Is the Name Of The Game
In 2011, project portfolio management (PPM) solutions bring more options to potential customers; however, these choices also force application delivery leaders to think longer term before investing....
Outsourced testing is here to stay — but the situation is changing. In previous years, the decision to outsource testing was primarily cost driven; however, the decision to outsource today must...
Three Steps Are All You Need To Make It Work
Product portfolio management (PPM) implementations are not for the faint of heart — the changes an organization incurs by introducing new processes and tools can easily go awry if it doesn't...
Want To Save Time And Still Innovate? You Have To Be Strategic
While no one argues that quality is not vital to software delivery, too many organizations still take a tactical approach. Testing, in all of its parts, ensures that an application works; however, if...
Traditional project management offices (PMOs) manage demand for project work, provide oversight for large program implementations, and ensure compliance. The next-generation PMO, however, uses these...
To build a test center of excellence (TCOE) on time and on budget, Telecom New Zealand (TNZ) knew it needed a partner with the expertise required to ensure success. TNZ was seeking a good cultural...
Organizations that can look beyond the implied meaning of "professional services automation" (PSA) tools will find that they are not just for consulting firms. While originally designed to help...
The need to develop applications that return high value at a reasonable cost is driving applications organizations to assemble highly productive teams that can deliver high-quality outcomes....
Incremental Changes Can Have A Big Impact On Quality
All software has bugs. Application development teams do the best they can to avoid and fix them. But developing quality software is hard. Why? Virtually all application development teams are squeezed...
How To Avoid Common Pitfalls That Can Stymie Your Progress
Implementing project portfolio management (PPM) is part science, part art. To be successful, companies must remember a few key points — PPM is not a revolving project list but a practice that...
