Why Read This
In H2 2009, we found fewer merger and acquisition (M&A) as well as partnership activities among the core providers of the corporate strategy services market. While providers continued to strengthen and align their portfolio and go-to-market approach with key trends around business intelligence and performance management, an increasing number of solutions and services focused on risk management and environmental sustainability. This shift mirrors the trend of organizations becoming more process-based and seeking partners that can help them create more agile and transparent companies. For service providers, this means that they should focus on program, and not services, innovation in 2010. Their goal should be to become a partner that supports its clients in an ongoing relationship around key processes — or in other terms, around the corporate agenda that in Forrester's understanding includes the key issues of any company such as strategy, change, globalization, innovation, and transparency.