About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Mary Beth contributes to Forrester's research offerings for CMO & Marketing Leadership Professionals. She lends a global point of view on the challenges facing marketers — increasingly fragmented media, the pervasiveness of new technologies, changing consumer behavior, and the growing accountability of marketing. Her current research touches marketing innovation, orchestrating the brand experience, the role of marketing in the company, matching digital to business strategy and ubiquitous marketing. Mary Beth is based in Paris.
Before joining Forrester, Mary Beth spent more than 20 years as an international marketer, advising and coaching blue chip brands and organizations. She has worked on both the client and agency side. Mary Beth was CRM director at Dassault Systèmes, designing and championing its customer-centric business strategy. She also chalked up 10 years in the Ogilvy network, in Paris and New York. There she developed interactive and relationship marketing strategies with Air France, IBM, Nestlé, and Unilever. She began her career in direct marketing working with clients American Express and AT&T.
Mary Beth holds a bachelor's degree in journalism from Drake University.
Where can I find a remote wake-on-LAN solution for turning your computer on and off?
I&O Leaders Must Recognize That Virtual Desktops Require Hybrid Skills And Tools
Client virtualization does not replace physical clients as many seem to think. You still need a physical client device, creating a complex hybrid environment of both physical and virtual components,...
Apple Mac Shops Share Their Secrets For Success
Chances are that you have employees using Apple Macs at your firm today, and they're doing this without the support and guidance of the infrastructure and operations (I&O) organization. IT...

Symantec And CA Technologies Lead, With LANDesk Software, IBM, And Microsoft Close Behind
Executive Overview: The Workforce Enablement Playbook
BYOD. BYOPC. Consumerization. These are the words that send shivers down the spines of infrastructure and operations (I&O) professionals responsible for "end user computing" in their companies....
When it comes to management, less is more I was at an industry conference recently, standing in the booth of a large PC maker while being indoctrinated with the latest word: "You can manage it with...
Last weekend I spent several hours with a Microsoft Surface tablet running Windows RT, courtesy of a Forrester client. I liked it. A lot. Some quick initial observations and thoughts on what it means...
End User Computing is at the Root of the VMware Family Tree Examine the roots of the VMware family tree, and End User Computing is the longest root of 'em all. It's where it all began, back...
On the night of his 18th birthday, Gregg Allman drew a bull's-eye on his shoe, then shot himself in the foot to avoid the draft. If next week, Forrester's IT department declared that I should...
Strategic Plan: The Workforce Enablement Playbook
Forrester's survey data shows that 50% of firms say investing in systems to improve engagement with customers and partners is a high or critical priority. And few areas of technology are as...

Technology Vendors for IT Focus on IT Spend Forrester's technology vendor clients prefer data over analysis, whereas our IT clients prefer analysis. The vendors are gracious and will sit through...
We're in the process of reviewing our technology standards and policies and have a few questions. What are the current "best" and "next" practices in this area? What are companies doing about...
7:30 AM, on Monday, December 5th, 2011, flight 1052. As I took my seat in Southwest Airlines' "Business Class," otherwise known as the exit row, I gave a nod to my new seat mate and noticed his...
When considering hosted virtual desktops (also known as virtual desktop infrastructure, or VDI) as an alternative or in addition to physical PCs, it's difficult to find reliable information about the...
An Evolutionary But Not Revolutionary Release
In the first half of 2012, PC shipments have dropped year-over-year as many consumers and employees find the object of their desire to be a tablet or a Mac. In addition, with virtual desktops on the...

An Empowered, Laissez -Faire Approach Will Forestall Insurrection
Mac users are drinking furniture polish in back hallways, getting their fix from fellow bootleggers who have blazed the trails around IT's prohibition. End user computing professionals steeped in two...
From an order of magnitude perspective, what is the cost of supporting multiple OSes? What support tools for Windows and Mac would you recommend for people and process?
I'm looking for information regarding best practices or industry baseline information regarding the recommended number of desktop computer applications and tools, as well as major application...
When Something Is So Good, It's Hard To Imagine It Will Ever Be Matched The famous connoisseur Jim Murray said of the 1974 Ardbeg Provenance: "This is the finest whisky I have ever tasted. As...
A Pragmatic Approach To Achieve Both Freedom And Security
In 2012, as an I&O workforce computing professional, you will be faced with more people using their own computer for work than ever before. Many highly influential employees are already doing so, and...

A couple of weeks ago, I proposed that I&O Professionals should repeal Mac prohibition and find ways to empower employees who are choosing Macs in increasing numbers and bringing them to the office....
There is plenty of speculation in the industry this quarter about the future of Microsoft given the challenges facing Windows 8. Microsoft reported flat revenues in the Windows Division today, citing...
BMC has a golden opportunity to take a different track with Numara than it has for past mid-market acquisitions (see Magic Solutions), and it must do so if it hopes to build on this one and drive new...
To publish this post, I must first discredit myself. I'm 42, and while I love what I do for a living, Michael Dell is 47 and his company was already doing $1 million a day in business by the time...
What The HP Personal Systems Group Announcement Means For I&O Leaders
When HP announced on August 18 that it was planning to carve off a $40 billion hardware manufacturing division, I&O leaders the world over paused to reflect and take it in. Their next thought was...