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Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
A Critical Component For Data Agility
The increasingly complex task of managing data requires new master data management (MDM) capabilities. While the first MDM implementations focused on a single domain — such as customer data...

Road Map: The Business Intelligence Playbook
In the face of rising data volume and complexity and increased need for self-service, enterprises need an effective business intelligence (BI) reference architecture to utilize BI as a key corporate...

Future Look: The Human Resource Management Playbook
This report outlines the future outlook for application development and delivery (AD&D) professionals working with human resources executives on their applications and business process optimization...

Create a shortlist using our tool to find the right set of providers based on your technology requirements, industry, project size, and geographic scope.Eliminate or add partners based on factors...
Business process professionals supporting customer service operations understand the need for data but do little to take responsibility for its quality. Data management professionals, on the other...

These data charts detail the results of the August 2011 Global Employee Master Data Management Online Survey.
Organizations Face Challenges With The Proliferation Of Employee Data
Although the notion of a global system of record for employee information is widely accepted, many organizations are unable to achieve this goal. The majority of organizations maintain complex and...
These data charts present the results of Forrester's 2011 Process Data Management Online Survey.
Inquiry Spotlight On Master Data Management, Q1 2010 to Q2 2011
Master data management (MDM), the business capability charged with finally delivering that elusive single trusted view of critical enterprise data, is far from being a mature, commoditized competency...

Semantics is just a fancy word for what things truly mean. Historically, semantics has been the realm of geeky information management specialists. But for business process pros, process integration...
Business process and data management professionals recognize the business need for effective data governance and the value it can deliver. Yet data governance remains an immature and poorly...

This set of data charts, taken from the November 2010 Global master Data Management Online Survey, analyzes data from 134 MDM-savvy IT professionals in five distinct industries-- healthcare; the...
Business process professionals recognize master data management (MDM) as a critical enabler to deliver optimized business processes and trusted business insights. But ownership of MDM remains in the...
This set of data charts summarizes deployment trends gleaned from Forrester’s November 2010 Global Master Data Management Online Survey.
This set of data charts summarizes maturity trends gleaned from Forrester’s November 2010 Global Master Data Management Online Survey.
This set of data charts presents findings from Forrester's November 2010 Global Master Data Management Online Survey related to MDM adoption trends.
Today, enterprises swim in an endless ocean of business data used to power mission-critical business processes, executive decisions, corporate policies, and business rules. Many organizations kick...
An Empowered Report: High-Impact Technologies That You Should Track
Forrester began summarizing technology trends last year to help enterprise architects create their organizations' technology watch lists. For this year's list of top trends, we've used the same...
Data Integration Technologies Evolve To Address New Challenges
Today, enterprises face increasing data integration challenges, largely because of growing data volumes, data protection issues, data migration complexities, the need for real-time information,...
IT organizations already recognize metadata management as crucial for structured data quality but increasingly look to leverage metadata to improve the quality of business and IT processes. Despite...
Information architecture (IA) is a cornerstone of enterprise architecture (EA), but 43% of the architects we surveyed either have not yet addressed this domain or have only begun to implement what...
This set of data charts will leverage the findings from the August 2009 Global Master Data Management/Data Quality Online Survey.
The Top 15 Technology Trends To Watch
As IT executives set out their strategies and plan for 2010 and beyond, they must determine what the top technology trends are for their business and gauge IT's ability to support the next phase of...
Enterprise architects guiding business transformation initiatives rely on artifacts from business process management (BPM) and master data management (MDM) strategies to identify the information...
Findings From Forrester's August 2009 Global Master Data Management/Data Quality Online Survey
Forrester continues to witness growing enthusiasm for master data management (MDM) initiatives across all industries, and in many cases those visions are slowly becoming reality. Yet while many large...