Forrester

Why Read This Report

In today's rapidly changing global marketplace, an organization's innovation process is critical to competitive survival, regardless of the industry. Innovation takes many forms ranging from small, incremental improvements to high-impact breakthrough products, and increasingly IT is in the middle of it all. IT plays a dual role in innovation as both a facilitator of innovation by the business, especially as more innovation is sourced through networks, and as a source of innovation. But like any other process, it can't be managed if it isn't measured. This report provides guidance in how to develop metrics to measure the effectiveness of your innovation process across your innovation network.