About Forrester
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Michele is a member of Forrester's Infrastructure & Operations research team. Her expertise focuses on enterprise mobility strategy development and mobile device and application adoption. Michele's research spans smartphone, tablet, and mobile application deployment; mobile application management; enterprise application stores; 4G and long-term evolution (LTE) technologies; mobile workforce segmentation; bring-your-own-device (BYOD) strategy; mobile metrics; and machine-to-machine (M2M) adoption.
Michele delivers strategic guidance to Forrester's enterprise, small and medium-size business (SMB), and vendor clients by identifying enterprise mobility service and technology trends, device adoption drivers, mobile application usage, and emerging M2M solution opportunities. She also focuses on strategic issues facing the telecom industry, gauging the effect of new competitor entry, new business models, new service usage patterns, and new technology initiatives such as M2M technologies.
Michele has more than 15 years of professional experience focusing on the telecommunications and enterprise mobility industry. She assisted domestic and international service providers in addressing strategic issues, conducting competitive assessments, evaluating product concepts, and developing marketing positioning messages on new technologies and services. Prior to joining Forrester, Michele was a management consultant serving national and international communications and technology clients in North America and Europe. Michele started her consulting career in Booz Allen & Hamilton's telecommunications group, where she helped telecom companies implement a federally mandated wireline and wireless service prioritization system used during national emergencies.
Michele has an M.B.A. from Boston University. She also holds a B.A. from St. Mary's College of Maryland.
Revenue Growth Will Follow As Vendors Facilitate Easier Integration
Today, few enterprises integrate unified communications (UC) functions with mobile applications because most companies do not yet understand the value proposition of mobile UC integration. We believe...
Strategists: Put M2M In Your Road Map
Machine-to-machine (M2M) technologies are not new, but today multiple forces align and are taking the broad M2M market to the next level. Declining M2M device costs, widely deployed IP networks, and...
Prepare For The Rise Of The Mobile Wannabes And The Services To Support Them
Forrester's latest Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, shows continued enterprise mobility momentum — even during these challenging...
Mobile line-of-business applications — such as field service and healthcare apps — are the next wave of mobile applications. While deployment of these apps is further along in North...
In 2009, most companies reduced new technology investments in response to the uncertain global economic recession. However, the enterprise mobility picture was more positive as many firms continued...
2011 presents vendors and service providers with a variety of opportunities to address emerging trends in the enterprise mobility and telecommunications market. In results from Forrester's Forrsights...

Prepare To Address The Needs Of This New Mobile Enterprise User Segment
Today's corporate mobility initiatives in firms are usually centered on policies and tools that focus on mobile employees — mostly traveling information workers and task workers. In turn,...
App Stores Must Make Their Stores Sing To Business Buyers
The Apple App Store for iPhones opened in mid-2008 and grabbed the attention of independent application developers and mobile device users as a software distribution channel for new mobile...
In 2008, enterprise mobility initiatives were top priorities among companies of all sizes and many vertical markets. Forrester saw widescale deployment of wireless networks, introduction of a wide...
Focus Quickly Shifts From Managing Mobile Devices To Managing Apps And Data
The managed mobile environment services market is about to go through a fundamental change. Currently, traditional providers focus on managing the device and its security. Moving forward, Forrester...
But They Are Poorly Positioned For The Larger Value-Added Service Opportunity
Telcos face increasing pressure on traditional voice revenues and seek new revenues from services leveraging existing assets. Machine-to-machine (M2M) technologies, including radio frequency...

Analysis Of Mobility Press Announcements Identify Key Vendor Opportunities
An analysis of publicly available enterprise mobility announcements between mid-2008 through mid-2009 highlight opportunities for vendors in the mobility ecosystem, including device manufacturers,...
Enterprises of all sizes must support a multitude of mobile devices and applications that run over a wide range of mobile operating systems, as well as update devices and applications every few...
Mobility Use Expands Year Over Year — But The Supplier Market Is Still Murky
For years there has been a lot of talk — but not much action — around enterprise mobility. Today, the tide is turning. Results from Forrester's Enterprise Network And Telecommunications...
Demand For Enterprise Mobility Solutions Creates Vendor Opportunities
Enterprise mobility momentum remains a hot area of opportunity for vendors. Enterprises are prioritizing mobility initiatives as a key strategic focus, expanding the use of smartphone devices, and...
Emerging Smartphone Use By Information Workers Opens Doors For Vendors
Understanding how information workers use smartphones and applications enables marketing executives across the mobile value chain to successfully develop products and services to address the needs of...
Business Case: The Workforce Enablement Playbook
This report outlines Forrester's guidance for developing a business case to justify a BYOD program to support your workforce computing strategy. Supporting the growing number and increasing diversity...
Forrester receives more than 20,000 inquiries per year that provide a pulse on what are, for our clients, hot topics and pain points. During the past five years, Forrester fielded more than 1,000...
An Empowered Report: How Vendors Will Meet The Requirements Of Emerging Segments Of Mobile Workers
Enterprise mobility momentum continues to grow, evidenced by increased corporate support for a broad array of smartphones; expanding support of mobile applications for employees, customers, partners,...
Forrester receives thousands of inquiries each year on a variety of topics that provide insight into the key issues and challenges facing our clients. Analysis of inquiries related to the business...
Each year, Forrester receives more than 20,000 inquiries on a variety of topics that provide insight into the key issues and challenges facing our clients. During the past two years, the number of...
Business Data Services North America And Europe
How are SMBs adopting and using network and telecommunications technologies? This document gives highlights of an extensive data set collected from IT decision-makers across North American and...
Strategic Plan: The Mobile Security And Operations Playbook
This report outlines the strategic vision of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives leading the development of their firm's mobile...

Vendors Will Differentiate Mobile App Stores Through Comprehensive Offers
Corporate mobile technology for enterprise IT is increasingly complex. More employees are using personally owned smartphones and tablets at work, and firms are leveraging an array of mobile...

Using data from BDS Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, Forrester examines enterprise mobility spending and adoption trends.