Michele Pelino

Principal Analyst serving Infrastructure & Operations PROFESSIONALS

Michele is a member of Forrester's Infrastructure & Operations research team. Her expertise focuses on enterprise mobility strategy development and mobile device and application adoption. Michele's research spans smartphone, tablet, and mobile application deployment; mobile application management; enterprise application stores; 4G and long-term evolution (LTE) technologies; mobile workforce segmentation; bring-your-own-device (BYOD) strategy; mobile metrics; and machine-to-machine (M2M) adoption.

Michele delivers strategic guidance to Forrester's enterprise, small and medium-size business (SMB), and vendor clients by identifying enterprise mobility service and technology trends, device adoption drivers, mobile application usage, and emerging M2M solution opportunities. She also focuses on strategic issues facing the telecom industry, gauging the effect of new competitor entry, new business models, new service usage patterns, and new technology initiatives such as M2M technologies.

Previous Work Experience

Michele has more than 15 years of professional experience focusing on the telecommunications and enterprise mobility industry. She assisted domestic and international service providers in addressing strategic issues, conducting competitive assessments, evaluating product concepts, and developing marketing positioning messages on new technologies and services. Prior to joining Forrester, Michele was a management consultant serving national and international communications and technology clients in North America and Europe. Michele started her consulting career in Booz Allen & Hamilton's telecommunications group, where she helped telecom companies implement a federally mandated wireline and wireless service prioritization system used during national emergencies.

Education

Michele has an M.B.A. from Boston University. She also holds a B.A. from St. Mary's College of Maryland.

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35 results in Reports

  • Michele Pelino
  • IT Infrastructure & Operations
  • Infrastructure & Operations
  • For Infrastructure & Operations Professionals

    Report:Quick Take: Zebra Strengthens Its Connected World Platform With Motorola Solutions

    Combined Company Assets Enhance Reach Of Zebra's Zatar Platform

    On April 15, 2014, Zebra Technologies announced its intent to purchase Motorola Solutions' enterprise business unit for $3.45 billion using cash and debt. This gives Zebra comprehensive asset...

    • Downloads: 72
  • For Infrastructure & Operations Professionals

    Report:Infrastructure Will Drive The Retail Store Experiences Of The Future

    In-Store Technology Is Too Critical For I&O To Be Left Out

    To engage customers, retailers are implementing new technologies to help increase the relevance of content, reduce shopper frustrations, and create pleasing experiences. For example, Burberry tags...

    • Downloads: 429
  • For Infrastructure & Operations Professionals

    Report:Find The Sweet Spot For Your Bring-Your-Own-Device Program

    Continuous Improvement: The Workforce Enablement Playbook

    Infrastructure and operations (I&O) leaders have the opportunity to offload costs and responsibility while increasing productivity by launching formal bring-your-own-device (BYOD) programs that meet...

    • Downloads: 275
  • For Infrastructure & Operations Professionals

    Report:I&O Skills And Staffing In A Consumerized World

    Organization: The Workforce Enablement Playbook

    Today's enterprise IT organizations are challenged with deploying and supporting a wide range of new technologies and mobility solutions to address their workforce requirements. Results from...

    • Downloads: 182
  • For Infrastructure & Operations Professionals

    Report:Five Seismic Forces Reshuffle The Workforce Vendor Ecosystem

    Landscape: The Workforce Enablement Playbook

    2012 brought a tectonic shift in worker technology requirements. Many more employees now purchase their own devices, bring them to work, and use them to conduct personal and professional activities...

    • Downloads: 358
  • For Infrastructure & Operations Professionals

    Report:Create A Habitat Of Technology Engagement And Enablement For Your Workforce

    Executive Overview: The Workforce Enablement Playbook

    BYOD. BYOPC. Consumerization. These are the words that send shivers down the spines of infrastructure and operations (I&O) professionals responsible for "end user computing" in their companies....

    • Downloads: 355
  • For Infrastructure & Operations Professionals

    Report:Prepare I&O For The "Internet Of Things"

    Five Key Dynamics That Will Help You Capture The Opportunity For Your Organization

    "Internet of Things" (IoT) solutions that machine-to-machine (M2M) technologies like RFID tags, GPS systems, and ZigBee sensors enable are gaining momentum as multiple forces align to drive adoption...

    • Downloads: 1092
  • For Infrastructure & Operations Professionals

    Report:Building The Business Case For A Bring-Your-Own-Device (BYOD) Program

    Business Case: The Workforce Enablement Playbook

    This report outlines Forrester's guidance for developing a business case to justify a BYOD program to support your workforce computing strategy. Supporting the growing number and increasing diversity...

    • Downloads: 1222
  • For Infrastructure & Operations Professionals

    Report:M2M Connectivity Helps Telcos Offset Declining Traditional Services

    But They Are Poorly Positioned For The Larger Value-Added Service Opportunity

    Telcos face increasing pressure on traditional voice revenues and seek new revenues from services leveraging existing assets. Machine-to-machine (M2M) technologies, including radio frequency...

    • Downloads: 1418
  • For Infrastructure & Operations Professionals

    Report:Mobile Management Takes A 180-Degree Turn

    Focus Quickly Shifts From Managing Mobile Devices To Managing Apps And Data

    The managed mobile environment services market is about to go through a fundamental change. Currently, traditional providers focus on managing the device and its security. Moving forward, Forrester...

    • Downloads: 1217
  • For Infrastructure & Operations Professionals

    Report:Forrsights: Mobility Dominates Enterprise Telecom Trends In 2011

    2011 presents vendors and service providers with a variety of opportunities to address emerging trends in the enterprise mobility and telecommunications market. In results from Forrester's Forrsights...

    • Downloads: 1487
  • For Infrastructure & Operations Professionals

    Report:Vendors Seize Emerging Mobile Cloud Service Opportunities

    Enterprises of all sizes must support a multitude of mobile devices and applications that run over a wide range of mobile operating systems, as well as update devices and applications every few...

    • Downloads: 1174
  • For Infrastructure & Operations Professionals

    Report:Managing Mobile Complexity

    Demand For Enterprise Mobility Solutions Creates Vendor Opportunities

    Enterprise mobility momentum remains a hot area of opportunity for vendors. Enterprises are prioritizing mobility initiatives as a key strategic focus, expanding the use of smartphone devices, and...

    • Downloads: 966
  • For Infrastructure & Operations Professionals

    Report:The M2M Market Is A Blossoming Opportunity

    Strategists: Put M2M In Your Road Map

    Machine-to-machine (M2M) technologies are not new, but today multiple forces align and are taking the broad M2M market to the next level. Declining M2M device costs, widely deployed IP networks, and...

    • Downloads: 1873
  • For Infrastructure & Operations Professionals

    Report:Predictions 2010: Enterprise Mobility Accelerates Again

    In 2009, most companies reduced new technology investments in response to the uncertain global economic recession. However, the enterprise mobility picture was more positive as many firms continued...

    • Downloads: 1415
  • For Infrastructure & Operations Professionals

    Report:Market Momentum: Enterprise Mobility Year In Review

    Analysis Of Mobility Press Announcements Identify Key Vendor Opportunities

    An analysis of publicly available enterprise mobility announcements between mid-2008 through mid-2009 highlight opportunities for vendors in the mobility ecosystem, including device manufacturers,...

    • Downloads: 968
  • For Infrastructure & Operations Professionals

    Report:2009 Enterprise Mobility Spending And Adoption Trends

    Using data from BDS Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, Forrester examines enterprise mobility spending and adoption trends.

    • Downloads: 9
  • For Infrastructure & Operations Professionals

    Report:Demand Insights: Enterprise Mobility 2009

    Prepare For The Rise Of The Mobile Wannabes And The Services To Support Them

    Forrester's latest Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, shows continued enterprise mobility momentum — even during these challenging...

    • Downloads: 1299
  • For Infrastructure & Operations Professionals

    Report:Inquiry Insights: Enterprise Mobility, Q1 2009

    Each year, Forrester receives more than 20,000 inquiries on a variety of topics that provide insight into the key issues and challenges facing our clients. During the past two years, the number of...

    • Downloads: 503
  • For Infrastructure & Operations Professionals

    Report:Future View: Mobile Unified Communications Demand And Evolution, 2009 To 2014

    Revenue Growth Will Follow As Vendors Facilitate Easier Integration

    Today, few enterprises integrate unified communications (UC) functions with mobile applications because most companies do not yet understand the value proposition of mobile UC integration. We believe...

    • Downloads: 1888
  • For Infrastructure & Operations Professionals

    Report:Predictions 2009: What's In Store For Enterprise Mobility

    In 2008, enterprise mobility initiatives were top priorities among companies of all sizes and many vertical markets. Forrester saw widescale deployment of wireless networks, introduction of a wide...

    • Downloads: 914
  • For Infrastructure & Operations Professionals

    Report:Technology Trends: IMS Deals Slow Worldwide

    Biggest Gains Are In Eastern Europe And Asia Pacific Regions

    Attention in the telecom community for the IP multimedia subsystem (IMS) has been hard to ignore over the past few years. Service providers wanting new revenues from services at a reduced cost look...

    • Downloads: 309
  • For Infrastructure & Operations Professionals

    Report:Enterprise Mobile User Forecast: Mobile "Wannabes" Are The Fastest-Growing Segment

    Prepare To Address The Needs Of This New Mobile Enterprise User Segment

    Today's corporate mobility initiatives in firms are usually centered on policies and tools that focus on mobile employees — mostly traveling information workers and task workers. In turn,...

    • Downloads: 1116
  • For Infrastructure & Operations Professionals

    Report:Demand Insights: Enterprise Mobility 2008

    Mobility Use Expands Year Over Year — But The Supplier Market Is Still Murky

    For years there has been a lot of talk — but not much action — around enterprise mobility. Today, the tide is turning. Results from Forrester's Enterprise Network And Telecommunications...

    • Downloads: 817
  • For Infrastructure & Operations Professionals

    Report:Treating Wireless Email Headaches

    Before You Mobilize More Employees — Expand Your Wireless Email Support

    Today, wireless email has been deployed or is being deployed by 85% of enterprises in North America and 70% in Europe — and growth is continuing in more regions, into small and medium-size...

    • Downloads: 318