Michele Pelino

Principal Analyst serving Infrastructure & Operations PROFESSIONALS

Michele is a member of Forrester's Infrastructure & Operations research team. Her expertise focuses on enterprise mobility strategy development and mobile device and application adoption. Michele's research spans smartphone, tablet, and mobile application deployment; mobile application management; enterprise application stores; 4G and long-term evolution (LTE) technologies; mobile workforce segmentation; bring-your-own-device (BYOD) strategy; mobile metrics; and machine-to-machine (M2M) adoption.

Michele delivers strategic guidance to Forrester's enterprise, small and medium-size business (SMB), and vendor clients by identifying enterprise mobility service and technology trends, device adoption drivers, mobile application usage, and emerging M2M solution opportunities. She also focuses on strategic issues facing the telecom industry, gauging the effect of new competitor entry, new business models, new service usage patterns, and new technology initiatives such as M2M technologies.

Previous Work Experience

Michele has more than 15 years of professional experience focusing on the telecommunications and enterprise mobility industry. She assisted domestic and international service providers in addressing strategic issues, conducting competitive assessments, evaluating product concepts, and developing marketing positioning messages on new technologies and services. Prior to joining Forrester, Michele was a management consultant serving national and international communications and technology clients in North America and Europe. Michele started her consulting career in Booz Allen & Hamilton's telecommunications group, where she helped telecom companies implement a federally mandated wireline and wireless service prioritization system used during national emergencies.

Education

Michele has an M.B.A. from Boston University. She also holds a B.A. from St. Mary's College of Maryland.

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4 results in Reports

  • Michele Pelino
  • Past 6 months
  • For Infrastructure & Operations Professionals

    Report:Infrastructure Will Drive The Retail Store Experiences Of The Future

    In-Store Technology Is Too Critical For I&O To Be Left Out

    To engage customers, retailers are implementing new technologies to help increase the relevance of content, reduce shopper frustrations, and create pleasing experiences. For example, Burberry tags...

    • Downloads: 43
  • For Infrastructure & Operations Professionals

    Report:Find The Sweet Spot For Your Bring-Your-Own-Device Program

    Continuous Improvement: The Workforce Enablement Playbook

    Infrastructure and operations (I&O) leaders have the opportunity to offload costs and responsibility while increasing productivity by launching formal bring-your-own-device (BYOD) programs that meet...

    • Downloads: 87
  • For Infrastructure & Operations Professionals

    Report:I&O Skills And Staffing In A Consumerized World

    Organization: The Workforce Enablement Playbook

    Today's enterprise IT organizations are challenged with deploying and supporting a wide range of new technologies and mobility solutions to address their workforce requirements. Results from...

    • Downloads: 153
  • For CIO Professionals

    Report:Mapping The Connected World

    Software Control Of The Physical World Will Change Your Business

    A technology revolution is brewing that uses sensors, networks, and analytics software to connect physical objects and infrastructure to computing systems, providing an unprecedented view into the...

    • Downloads: 742