Michele Pelino

Principal Analyst serving Infrastructure & Operations PROFESSIONALS

Michele is a member of Forrester's Infrastructure & Operations research team. Her expertise focuses on enterprise mobility strategy development and mobile device and application adoption. Michele's research spans smartphone, tablet, and mobile application deployment; mobile application management; enterprise application stores; 4G and long-term evolution (LTE) technologies; mobile workforce segmentation; bring-your-own-device (BYOD) strategy; mobile metrics; and machine-to-machine (M2M) adoption.

Michele delivers strategic guidance to Forrester's enterprise, small and medium-size business (SMB), and vendor clients by identifying enterprise mobility service and technology trends, device adoption drivers, mobile application usage, and emerging M2M solution opportunities. She also focuses on strategic issues facing the telecom industry, gauging the effect of new competitor entry, new business models, new service usage patterns, and new technology initiatives such as M2M technologies.

Previous Work Experience

Michele has more than 15 years of professional experience focusing on the telecommunications and enterprise mobility industry. She assisted domestic and international service providers in addressing strategic issues, conducting competitive assessments, evaluating product concepts, and developing marketing positioning messages on new technologies and services. Prior to joining Forrester, Michele was a management consultant serving national and international communications and technology clients in North America and Europe. Michele started her consulting career in Booz Allen & Hamilton's telecommunications group, where she helped telecom companies implement a federally mandated wireline and wireless service prioritization system used during national emergencies.

Education

Michele has an M.B.A. from Boston University. She also holds a B.A. from St. Mary's College of Maryland.

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61 results in Reports

  • Michele Pelino
  • For Infrastructure & Operations Professionals

    Report:Future View: Mobile Unified Communications Demand And Evolution, 2009 To 2014

    Revenue Growth Will Follow As Vendors Facilitate Easier Integration

    Today, few enterprises integrate unified communications (UC) functions with mobile applications because most companies do not yet understand the value proposition of mobile UC integration. We believe...

    • Downloads: 1875
  • For Infrastructure & Operations Professionals

    Report:The M2M Market Is A Blossoming Opportunity

    Strategists: Put M2M In Your Road Map

    Machine-to-machine (M2M) technologies are not new, but today multiple forces align and are taking the broad M2M market to the next level. Declining M2M device costs, widely deployed IP networks, and...

    • Downloads: 1844
  • For Infrastructure & Operations Professionals

    Report:Demand Insights: Enterprise Mobility 2009

    Prepare For The Rise Of The Mobile Wannabes And The Services To Support Them

    Forrester's latest Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, shows continued enterprise mobility momentum — even during these challenging...

    • Downloads: 1294
  • For CIO Professionals

    Report:The Global Mobile Application Landscape

    Mobile line-of-business applications — such as field service and healthcare apps — are the next wave of mobile applications. While deployment of these apps is further along in North...

    • Downloads: 1298
  • For Infrastructure & Operations Professionals

    Report:Predictions 2010: Enterprise Mobility Accelerates Again

    In 2009, most companies reduced new technology investments in response to the uncertain global economic recession. However, the enterprise mobility picture was more positive as many firms continued...

    • Downloads: 1412
  • For Infrastructure & Operations Professionals

    Report:Forrsights: Mobility Dominates Enterprise Telecom Trends In 2011

    2011 presents vendors and service providers with a variety of opportunities to address emerging trends in the enterprise mobility and telecommunications market. In results from Forrester's Forrsights...

    • Downloads: 1471
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Enterprise Mobile User Forecast: Mobile "Wannabes" Are The Fastest-Growing Segment

    Prepare To Address The Needs Of This New Mobile Enterprise User Segment

    Today's corporate mobility initiatives in firms are usually centered on policies and tools that focus on mobile employees — mostly traveling information workers and task workers. In turn,...

    • Downloads: 1111
  • For Infrastructure & Operations Professionals

    Report:M2M Connectivity Helps Telcos Offset Declining Traditional Services

    But They Are Poorly Positioned For The Larger Value-Added Service Opportunity

    Telcos face increasing pressure on traditional voice revenues and seek new revenues from services leveraging existing assets. Machine-to-machine (M2M) technologies, including radio frequency...

    • Downloads: 1377
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Building The Business Case For A Bring-Your-Own-Device (BYOD) Program

    Business Case: The Workforce Enablement Playbook

    This report outlines Forrester's guidance for developing a business case to justify a BYOD program to support your workforce computing strategy. Supporting the growing number and increasing diversity...

    • Downloads: 1164
  • For Infrastructure & Operations Professionals

    Report:Mobile Management Takes A 180-Degree Turn

    Focus Quickly Shifts From Managing Mobile Devices To Managing Apps And Data

    The managed mobile environment services market is about to go through a fundamental change. Currently, traditional providers focus on managing the device and its security. Moving forward, Forrester...

    • Downloads: 1209
  • For Infrastructure & Operations Professionals

    Report:Mobile App Stores Are Important To Biz Users

    App Stores Must Make Their Stores Sing To Business Buyers

    The Apple App Store for iPhones opened in mid-2008 and grabbed the attention of independent application developers and mobile device users as a software distribution channel for new mobile...

    • Downloads: 1104
  • For Infrastructure & Operations Professionals

    Report:Vendors Seize Emerging Mobile Cloud Service Opportunities

    Enterprises of all sizes must support a multitude of mobile devices and applications that run over a wide range of mobile operating systems, as well as update devices and applications every few...

    • Downloads: 1163
  • For Infrastructure & Operations Professionals

    Report:Market Momentum: Enterprise Mobility Year In Review

    Analysis Of Mobility Press Announcements Identify Key Vendor Opportunities

    An analysis of publicly available enterprise mobility announcements between mid-2008 through mid-2009 highlight opportunities for vendors in the mobility ecosystem, including device manufacturers,...

    • Downloads: 963
  • For Infrastructure & Operations Professionals

    Report:Predictions 2009: What's In Store For Enterprise Mobility

    In 2008, enterprise mobility initiatives were top priorities among companies of all sizes and many vertical markets. Forrester saw widescale deployment of wireless networks, introduction of a wide...

    • Downloads: 912
  • For Infrastructure & Operations Professionals

    Report:Demand Insights: Enterprise Mobility 2008

    Mobility Use Expands Year Over Year — But The Supplier Market Is Still Murky

    For years there has been a lot of talk — but not much action — around enterprise mobility. Today, the tide is turning. Results from Forrester's Enterprise Network And Telecommunications...

    • Downloads: 813
  • For Infrastructure & Operations Professionals

    Report:Managing Mobile Complexity

    Demand For Enterprise Mobility Solutions Creates Vendor Opportunities

    Enterprise mobility momentum remains a hot area of opportunity for vendors. Enterprises are prioritizing mobility initiatives as a key strategic focus, expanding the use of smartphone devices, and...

    • Downloads: 956
  • For Infrastructure & Operations Professionals

    Report:Prepare I&O For The "Internet Of Things"

    Five Key Dynamics That Will Help You Capture The Opportunity For Your Organization

    "Internet of Things" (IoT) solutions that machine-to-machine (M2M) technologies like RFID tags, GPS systems, and ZigBee sensors enable are gaining momentum as multiple forces align to drive adoption...

    • Downloads: 909
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Understanding Information Worker Smartphone Usage

    Emerging Smartphone Use By Information Workers Opens Doors For Vendors

    Understanding how information workers use smartphones and applications enables marketing executives across the mobile value chain to successfully develop products and services to address the needs of...

    • Downloads: 738
  • For Security & Risk Professionals

    Report:Apps Everywhere: Understanding The Need For Mobile Application Management

    Integrate Mobile Application Management Into Your Mobility Strategy

    Proactive IT executives are extending their mobility strategies beyond deploying and managing mobile devices and platforms with primarily corporate email access to include a wide range of mobile...

    • Downloads: 717
  • For Infrastructure & Operations Professionals

    Report:Inquiry Insights: Enterprise Mobility, Q1 2008

    Forrester receives more than 20,000 inquiries per year that provide a pulse on what are, for our clients, hot topics and pain points. During the past five years, Forrester fielded more than 1,000...

    • Downloads: 551
  • For Infrastructure & Operations Professionals

    Report:The Rise Of Wannabe And Maverick Mobile Workers

    An Empowered Report: How Vendors Will Meet The Requirements Of Emerging Segments Of Mobile Workers

    Enterprise mobility momentum continues to grow, evidenced by increased corporate support for a broad array of smartphones; expanding support of mobile applications for employees, customers, partners,...

    • Downloads: 752
  • For CIO Professionals

    Report:Mapping The Connected World

    Software Control Of The Physical World Will Change Your Business

    A technology revolution is brewing that uses sensors, networks, and analytics software to connect physical objects and infrastructure to computing systems, providing an unprecedented view into the...

    • Downloads: 752
  • For Infrastructure & Operations Professionals

    Report:Inquiry Insights: BSS/OSS For Communications Service Providers, Q2 2009

    Forrester receives thousands of inquiries each year on a variety of topics that provide insight into the key issues and challenges facing our clients. Analysis of inquiries related to the business...

    • Downloads: 624
  • For Security & Risk Professionals

    Report:Address Complexity With Mobile Security And Operations

    Strategic Plan: The Mobile Security And Operations Playbook

    This report outlines the strategic vision of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives leading the development of their firm's mobile...

    • Downloads: 726
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Inquiry Insights: Enterprise Mobility, Q1 2009

    Each year, Forrester receives more than 20,000 inquiries on a variety of topics that provide insight into the key issues and challenges facing our clients. During the past two years, the number of...

    • Downloads: 501