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Michele Pelino

Principal Analyst serving Infrastructure & Operations PROFESSIONALS

Michele is a member of Forrester's Infrastructure & Operations research team. Her expertise focuses on enterprise mobility strategy development and mobile device and application adoption. Michele's research spans smartphone, tablet, and mobile application deployment; mobile application management; enterprise application stores; 4G and long-term evolution (LTE) technologies; mobile workforce segmentation; bring-your-own-device (BYOD) strategy; mobile metrics; and machine-to-machine (M2M) adoption.

Michele delivers strategic guidance to Forrester's enterprise, small and medium-size business (SMB), and vendor clients by identifying enterprise mobility service and technology trends, device adoption drivers, mobile application usage, and emerging M2M solution opportunities. She also focuses on strategic issues facing the telecom industry, gauging the effect of new competitor entry, new business models, new service usage patterns, and new technology initiatives such as M2M technologies.

Previous Work Experience

Michele has more than 15 years of professional experience focusing on the telecommunications and enterprise mobility industry. She assisted domestic and international service providers in addressing strategic issues, conducting competitive assessments, evaluating product concepts, and developing marketing positioning messages on new technologies and services. Prior to joining Forrester, Michele was a management consultant serving national and international communications and technology clients in North America and Europe. Michele started her consulting career in Booz Allen & Hamilton's telecommunications group, where she helped telecom companies implement a federally mandated wireline and wireless service prioritization system used during national emergencies.


Education

Michele has an M.B.A. from Boston University. She also holds a B.A. from St. Mary's College of Maryland.

Research Coverage:

Application Management, Balanced Scorecard, Communication Service Provider Issues & Technologies, Enterprise Mobile Devices, Enterprise Mobility, Fixed-Mobile Convergence, Location-Based Services, Mobile Operating Systems, Mobile Professional Productivity, Mobile Software & Platforms, ROI, Strategy & Strategic Planning

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7 results in Reports

  • Michele Pelino
  • Telecommunication Services

  • For Infrastructure & Operations Professionals

    Report:Forrsights: Mobility Dominates Enterprise Telecom Trends In 2011

    Michele PelinoJuly 22, 2011

    2011 presents vendors and service providers with a variety of opportunities to address emerging trends in the enterprise mobility and telecommunications market. In results from Forrester's Forrsights...

    • Downloads: 1425
    • Rating:

  • For Infrastructure & Operations Professionals

    Report:Vendors Seize Emerging Mobile Cloud Service Opportunities

    Michele PelinoMay 02, 2011

    Enterprises of all sizes must support a multitude of mobile devices and applications that run over a wide range of mobile operating systems, as well as update devices and applications every few...

    • Downloads: 1122

  • For Infrastructure & Operations Professionals

    Report:AT&T's Acquisition Of T-Mobile USA Dramatically Consolidates The US Wireless Market

    AT&T Reclaims No. 1 Position

    Michele PelinoMarch 23, 2011

    AT&T announced plans to purchase T-Mobile USA from Deutsche Telekom for $39 billion in cash and stock. If regulators approve the deal, AT&T will be the largest wireless carrier in the US, leaping...

    • Downloads: 244

  • For Infrastructure & Operations Professionals

    Report:Managing Mobile Complexity

    Demand For Enterprise Mobility Solutions Creates Vendor Opportunities

    Michele PelinoOctober 28, 2010

    Enterprise mobility momentum remains a hot area of opportunity for vendors. Enterprises are prioritizing mobility initiatives as a key strategic focus, expanding the use of smartphone devices, and...

    • Downloads: 918

  • For Infrastructure & Operations Professionals

    Report:Corporate App Store Environments Open New Market Opportunities

    Vendors Will Differentiate Mobile App Stores Through Comprehensive Offers

    Michele PelinoFebruary 22, 2012

    Corporate mobile technology for enterprise IT is increasingly complex. More employees are using personally owned smartphones and tablets at work, and firms are leveraging an array of mobile...

    • Downloads: 648
    • Rating:

  • For Infrastructure & Operations Professionals

    Report:M2M Connectivity Helps Telcos Offset Declining Traditional Services

    But They Are Poorly Positioned For The Larger Value-Added Service Opportunity

    Michele PelinoNovember 22, 2011

    Telcos face increasing pressure on traditional voice revenues and seek new revenues from services leveraging existing assets. Machine-to-machine (M2M) technologies, including radio frequency...

    • Downloads: 1212
    • Rating:

  • For Infrastructure & Operations Professionals

    Report:The Rise Of Wannabe And Maverick Mobile Workers

    An Empowered Report: How Vendors Will Meet The Requirements Of Emerging Segments Of Mobile Workers

    Michele PelinoFebruary 16, 2011

    Enterprise mobility momentum continues to grow, evidenced by increased corporate support for a broad array of smartphones; expanding support of mobile applications for employees, customers, partners,...

    • Downloads: 713
 
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