About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Mike's research is focused on software technology, platforms, and practices that enable application development professionals to deliver faster agility, prescient customer experiences, and breakthrough operational efficiency. His key technology and platform coverage areas are big data predictive analytics, blazing-fast performance best practices, user experience design, and emerging technologies that make software faster and smarter. Mike is also a leading expert on the intersection of business strategy, architecture, design, and creative collaboration.
Mike is a recipient of the Forrester Courage Award for making bold calls that inspire leaders and guide great decisions. He is also the record-holder of the most-read Forrester blog post.
Mike has more than 25 years' experience in the industry helping firms design and develop mission-critical applications in eCommerce, insurance, banking, travel/hospitality, manufacturing, healthcare, and scientific research for organizations including Nasa, eBay, Bank of America, Liberty Mutual, Nielsen, EMC, and others. He has written thousands of lines of code, managed development teams, and consulted with dozens of technology firms on product, marketing, and R&D strategy.
He is a frequent and sought-after speaker at industry, corporate, educational, and technology events for his audience-designed, insightful, and energetic speeches.
Mike earned a B.S. in computer science and management from Worcester Polytechnic Institute. While a student, Mike was awarded three U.S. patents for inventing an expert system used to train air traffic controllers around the world.
Materials To Implement A Scalable Project Architecture Review Process
Project architecture review is an essential practice EA teams should use to advance enterprise architecture strategies. A well-designed and transparent review process provides a counterbalance to...
Several recent Forrester reports home in on what we call “The Age Of The Customer” in which firms must seek to become customer-obsessed to build differentiation and loyalty. Those...
This workbook contains several sample forms for capturing information about projects as part of an overall architecture review process. They represent several variations and styles and are based on a...

Executive Overview: The EA Method Playbook
Faced with continuous change — from technology innovations, new markets, and competitive shifts — businesses must become more agile. Sustainable business agility, the ability to...

Today we’re kicking off Forrester's IT Forum 2011 at The Palazzo in Las Vegas. Prepare for three exciting days of keynote presentations and track sessions focused on business and technology...
This presentation describes a scalable architecture review process. Its characteristics are typical of a second- or even third-generation process used in a medium or large IT shop. EAs should...
Architects frequently tell us how much they value insights from practitioners like themselves. We at Forrester equally value these insights, as they are the foundation of our...
This report outlines the high-level business impact of Forrester's solution for enterprise architecture (EA) executives working on building a high-performance EA practice. Describing the added...

I am interested in understanding market trend towards the organization of architects, specifically around three groups: technical architects, functional architects, and solution architects.
Executive Overview: The Business Process Management Playbook
In the midst of continuous change — from technology, market, and competitive forces — businesses must become skilled at transforming and inventing new processes while improving their...

How To Ensure Sustainability In An Empowered BT Organization
Cloud computing services are designed to be directly consumed by business leaders, developers and consumers, and thus your company’s employees are bringing them into the business and using them...
The pace of business change is accelerating. The reason why it is accelerating is the mushrooming of disruptive factors: your customers expecting anytime/everywhere access to you through their mobile...
Architecture review is an essential process for ensuring that projects are creating solutions with designs and technology that are compatible with long-term enterprise plans. This presentation...
Successes And Lessons Learned From Customer References
The EA management suite (EAMS) is the next step in the evolution of EA tools. Going beyond modeling and standards repositories, the EAMS addresses pragmatic EA objectives such as IT planning, road...
Awkward title, I know. But this blog is about two related points. Forrester has long believed that business and technology have become inseparable. The Business Technology...
A conceptual architecture is a tool that enterprise architects can use to enhance communication, provide context, and aid direction setting. Though there are many situations in which an architect...
This workbook is part of the "Solution Architecture Tool Kit" collection, a companion to the "Solution Architecture Tool Kit: Overview" PowerPoint deck. It includes samples and templates for...

A conceptual architecture is a tool that enterprise architects can use to enhance communication, provide context, and aid direction setting. Though there are many situations in which an architect...
I just recently had a conversation with Peter Hinssen, one of our keynote speakers at Forrester’s colocated CIO Forum and EA Forum in Las Vegas (May 3-4) and our...
Business capability maps provide a framework for capturing key characteristics of a firm's business model and core functions, which can then be used to assess business needs, understand IT costs, and...

I am trying to develop a solid vision statement for our business architecture (BA) organization that is supported by our mission. The vision statement represents the future, is result-oriented, and...
You already know it. Technology is completely pervasive in our lives, and in how businesses operate. It’s pervasive in how business execs think — they know that every change they make has...
Road Map: The EA Practice Playbook
This report describes how to turn a strategy into a road map for execution and how to overcome common impediments to high-performance enterprise architecture (EA). EA programs too often get pulled in...
You know how technology is changing how businesses operate — how they engage with their customers, deliver products and services, and understand their markets. The...