About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Mike's research is focused on software technology, platforms, and practices that enable application development professionals to deliver faster agility, prescient customer experiences, and breakthrough operational efficiency. His key technology and platform coverage areas are big data predictive analytics, blazing-fast performance best practices, user experience design, and emerging technologies that make software faster and smarter. Mike is also a leading expert on the intersection of business strategy, architecture, design, and creative collaboration.
Mike is a recipient of the Forrester Courage Award for making bold calls that inspire leaders and guide great decisions. He is also the record-holder of the most-read Forrester blog post.
Mike has more than 25 years' experience in the industry helping firms design and develop mission-critical applications in eCommerce, insurance, banking, travel/hospitality, manufacturing, healthcare, and scientific research for organizations including Nasa, eBay, Bank of America, Liberty Mutual, Nielsen, EMC, and others. He has written thousands of lines of code, managed development teams, and consulted with dozens of technology firms on product, marketing, and R&D strategy.
He is a frequent and sought-after speaker at industry, corporate, educational, and technology events for his audience-designed, insightful, and energetic speeches.
Mike earned a B.S. in computer science and management from Worcester Polytechnic Institute. While a student, Mike was awarded three U.S. patents for inventing an expert system used to train air traffic controllers around the world.
DevOps Is Good, But Cloud Computing Will Usher In NoOps
Development + operations = DevOps. DevOps denotes better communication and collaboration between application development professionals and infrastructure and operations (I&O) professionals. DevOps...
EAPs Ease Delivery Of Elastic Apps, Smoothing A Path To Cloud's Benefits
Promises that cloud computing can save money and reduce time-to-market by automatically scaling applications (either up or down) oversimplify what it takes to develop application architectures to...
To Deliver Extraordinary Software, Design To Balance These Seven Qualities
Great software applications seldom happen by accident: Wise design decisions are the key. Yet many application development teams only design for one, two, or three of these qualities, and others have...
GigaSpaces, IBM, Oracle, and Terracotta Lead; Alachisoft, GemStone, And ScaleOut Software Are Strong Performers
Forrester evaluated eight elastic caching platform vendors using 124 criteria and found GigaSpaces, IBM, Oracle, and Terracotta to be Leaders because of their strong elastic caching features and...
The Fastest Sites Optimize Three Levels Of Caches: Browser, Edge, And Server
The quickest way to a Web user's heart is through her eyeballs. That means providing your customers a rich, interactive, and blazing fast experience. The fastest sites on the Internet all have one...
After The Recession, The New Normal Will Remain "Lean And Mean"
Niccolò Machiavelli said it best: "Never waste the opportunities created by a good crisis." Over the past year, the Great Recession has forced everyone in IT to think differently about where to...
Design Compelling User Experiences To Wow Your Customers
Users have great expectations when they visit your Web and mobile applications. They increasingly want an experience that's valuable, easy to use, aesthetically pleasing, and emotionally satisfying....
Acquiring SpringSource, VMware Targets Java And Clouds
VMware's ambition is to expand up the stack from its franchise in systems virtualization software into application platforms. The company's decision to buy Java frameworks specialist SpringSource is...
This workbook discusses the importance of realistic performance Web testing, what it is, and recommendations.
A Multidisciplinary Approach Is Key
Customers have great expectations when they visit your Web site. They increasingly want a rich, interactive experience, and their tolerance for latency is approaching zero. If you cannot achieve...
Tuning Pages, Code, And Infrastructure For Performance Is The Key
In the highly competitive online travel business, the leading Web sites are under constant pressure to improve customer loyalty by delivering a richer, more interactive experience with lightning fast...