Forrester

Why Read This Report

Novell has announced its acquisition of Managed Objects, one of the two market leaders in business service management (BSM). This represents an excellent opportunity for Novell to create visibility in one of the most dynamic and business-relevant areas of IT management software. However, Novell has traditionally been associated more with lower-level change and configuration management technologies than with higher-end business process discovery mapping and management. Hence, there is a danger that Managed Objects will become fully subsumed in the data center automation and workflow management "spiel" from Novell, neglecting much of the company's potential.