Forrester

For Enterprise Architecture Professionals

Report:Trends In Aligning Capabilities, Skills, And Tools For BPM COE Programs

These data charts present the results of Forrester's 2011 BPM Center Of Excellence Online Survey.

• Downloads: 42

For Enterprise Architecture Professionals

Report:Stuck In Cement: When Packaged Apps Create Barriers To Innovation

Functional and industry-specific on-premises packaged apps aligned with organizational silos have worked well for well-defined, highly structured processes where volume, scale, and straight-through...

• Downloads: 485
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For Enterprise Architecture Professionals

Report:The Strategic Language Of Transformation Unlocks The Power Of BPM, Part 1

Translate Strategic Intent Into Action With Structured Language

As firms embark on their business transformation journey, business process pros find themselves discussing a wide range of topics: program initiation and governance, executive engagement, process...

• Downloads: 922

For Application Development & Delivery Professionals

Report:Health Payers Search High And Low For Their Business Transformation Edge

Answering Hard Questions About Business, Process, And Technology Best Practices

Business process pros at health payers work at the intersection of business and technology, bringing process methodologies, business knowledge, and technology insights to business transformation...

• Downloads: 572

For Application Development & Delivery Professionals

Report:Trends 2011: It's Time For The Business To Own Master Data Management Strategies

Business process professionals recognize master data management (MDM) as a critical enabler to deliver optimized business processes and trusted business insights. But ownership of MDM remains in the...

• Downloads: 2060

For Enterprise Architecture Professionals

Report:Justify The Value Of Achieving Sustainable Business Agility

Business Impact: The EA Method Playbook

This report outlines the business impact of Forrester's solution for enterprise architecture (EA) executives who want to enhance their current EA method to address both agility and costs at the same...

• Downloads: 293
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For CIO Professionals

Report:Smart Process Applications Fill A Big Business Gap

They Will Grow Twice As Fast As The Enterprise Application Market

Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....

• Downloads: 636
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For Enterprise Architecture Professionals

Report:How To Develop The Business Case For BPM Projects And BPM Programs

Developing a BPM business case differs from a traditional IT project because of the continuous improvement approach that BPM introduces. As such, the business case must be developed and enhanced in...

• Downloads: 794

For Application Development & Delivery Professionals

Report:Put Process At The Heart Of ERP

Users Are Set To Benefit As Business Process Flexibility Improves In Applications

Today's ERP applications are still too complex and inflexible. Organizations continue to be plagued with customization and upgrade headaches as a direct result of the software's rigidity and poor...

• Downloads: 534

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Dynamic Case Management, Q1 2011

Pegasystems And IBM Lead, With EMC, Appian, Singularity, And Global 360 Close Behind

In Forrester's 57-criteria evaluation of dynamic case management (DCM) vendors, Pegasystems, IBM, EMC, Appian, Singularity, and Global 360 led with the most dynamic, visionary platforms. Pegasystems...

• Downloads: 1822
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For Enterprise Architecture Professionals

Report:Overcome Inertia By Adopting A Business Process Change Discipline

Process initiatives fueled by substantial technology investments need business process change discipline to offset typical organizational ailments undermining them, such as unclear goals, undoable...

• Downloads: 512

For Application Development & Delivery Professionals

Report:Social Process Guidance: Use Crowdsourcing To Drive Better Business Outcomes

Traditional process improvement initiatives often resemble top-down social engineering, in which management identifies re-engineering opportunities, processes undergo changes and automation by...

• Downloads: 521

For Enterprise Architecture Professionals

Report:The Secret To Managing BPM Risk, Part 1

Focus BPM Projects On The Business, Not Technology

Business process management (BPM) projects are fundamentally different from IT projects. Rather than a fixed set of software deliverables with a predetermined end state, the outcome of a BPM project...

• Downloads: 493

For Enterprise Architecture Professionals

Report:Prepare For 2013's Shifting BPM Landscape

Landscape: The Business Process Management Playbook

Firms continue to invest massive amounts of money and time into improving their business processes. Why? Because of the imperative to optimize their business operations for their markets, even as...

• Downloads: 479
• Comments: 1
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For Business Process Professionals

Report:Forrester's Best Practices Framework For Customer Service Self-Assessment

• Downloads: 66
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For CIO Professionals

Report:Effective Business Change Management Requires More Than A Wait-And-See Attitude

Business change management is a top corporate challenge. Changing people's beliefs and behaviors is demanding and difficult work; succeeding in the face of resistance, decreased productivity,...

• Downloads: 851

For Application Development & Delivery Professionals

Report:Data Architecture Assessment Toolkit

• Downloads: 26
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For Application Development & Delivery Professionals

Report:Increase Business Flexibility By Embracing Future Trends

Vision: The Business Applications Playbook

This report outlines the vision aspect of Forrester's solution for application development and delivery (AD&D) professionals working on business applications strategy. It summarizes the key business...

• Downloads: 1099
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For Application Development & Delivery Professionals

Report:Trends In Aligning Business Process And Master Data Management Initiatives

These data charts present the results of Forrester's 2011 Process Data Management Online Survey.

• Downloads: 83

For Enterprise Architecture Professionals

Report:Your Guide To Forrester's Business Process Management Framework

Business process pros face many steep challenges. Our research shows that many of the issues are thorny organizational challenges rather than more straightforward technical problems. To help,...

• Downloads: 1066

For Application Development & Delivery Professionals

Report:How Holistic Is Your Application Delivery Transformation?

This tool is a complement to the report "Transforming Application Delivery" and includes the typical assessment questions you should ask to identify areas that need the most improvement focus. The...

• Downloads: 25

For Enterprise Architecture Professionals

Report:The Top 15 Technology Trends EA Should Watch: 2011 To 2013

An Empowered Report: High-Impact Technologies That You Should Track

Forrester began summarizing technology trends last year to help enterprise architects create their organizations' technology watch lists. For this year's list of top trends, we've used the same...

• Downloads: 6688

For Application Development & Delivery Professionals

Report:Readiness Assessment For Application Strategy Transformation

This tool is a self-test to determine how ready a company is to transform its application strategy by moving away from providing cost-effective systems of record and toward driving compelling user...

• Downloads: 24

For Enterprise Architecture Professionals

Report:Link Capabilities, Processes, And Value Streams For More Business Impact

Value streams and capability maps are both business architecture tools that can create a platform for strategic discussion and executive decision-making. Architects, business analysts, and process...

• Downloads: 866
• Rating:

For Enterprise Architecture Professionals

Report:The Forrester Wave™: Business Process Management Suites, Q3 2010

Pegasystems, Appian, IBM, and Software AG Lead The Pack

Forrester evaluated 11 leading business process management (BPM) suite vendors against 148 criteria reflecting the requirements of business process professionals running large-scale BPM programs. We...

• Downloads: 3806