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Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
These data charts present the results of Forrester's 2011 BPM Center Of Excellence Online Survey.
These data charts present the results of Forrester's 2011 Process Data Management Online Survey.

These data charts present the results of Forrester's 2011 Process Data Management Online Survey.
Strategic Plan: The Business Process Management Playbook
Sometimes the task of launching and growing a sustainable business process management (BPM) program can seem as daunting as climbing Mount Kilimanjaro. But the real challenge of climbing the mountain...
Inquiry after reading "The Forrester Wave™: Business Process Management Suites, Q3 2010" report. We have examined a number of BPM platform alternatives, including those from Appian, Lombardi...
Skills And Staffing: The Business Process Management Playbook
Lack of sufficient business process skills continues to dog progress and momentum for enterprisewide business process management (BPM) initiatives. Yet when it comes to growing BPM skills, most...

Tools And Technology: The Business Process Management Playbook
Today, business process management (BPM) excellence programs can choose from a variety of technology options to deliver process improvement across the enterprise. Forrester currently segments the BPM...

After getting started with business process management (BPM), many business process pros quickly find that they need to beef up their process skills to effectively deliver continuous improvement and...
Answering Hard Questions About Business, Process, And Technology Best Practices
Business process pros at health payers work at the intersection of business and technology, bringing process methodologies, business knowledge, and technology insights to business transformation...
Don't Panic! Combine BPM And Agile Approaches To Conquer A Brave New World
Business innovation increasingly comes from the application of technology. Forrester labels this phenomenon as the transformation from IT to business technology (BT). At the heart of this...
Future Look: The Business Process Management Playbook
Enterprise architects leading business process management (BPM) excellence initiatives live at the crossroads of business strategy and process execution, providing BPM insights to technologists and...

This is a self-assessment tool to use along with Clay Richardson's Best Practice Framework For BPM Suites.
We plan to replace a major underwriting platform with a new system and need to answer three questions: 1) Do we really need a BPMS platform to implement a new underwriting system or would a...
A Total Economic Impact™ Analysis Uncovers Real Transformational Benefits
Companies waste millions of dollars each year on ineffective and inefficient business processes. Many companies attack this waste with process improvement exercises using approaches such as Six...