About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Which Channels Are Customers Sourcing From?
In 2010, Forrester published a report on channel sweet spots to address how small and medium-size businesses (SMBs) source their software needs. Two years later, we're revisiting this topic to...

Managed Hosting Remains A Viable Alternative Or Complement To The Cloud
If you've been reading the press, you could be forgiven for assuming that enterprise-class managed hosting would have transitioned entirely to the cloud by now. Yet the pace of managed hosting's...

This document provides vendor strategists with an overview of the IT services market in APeJ in 2011. The research is based on interviews with key MNCs and local vendors in the Asia Pacific IT...
This document provides early and accurate market size estimates for 2010 in China, including vendor rankings and activities, forecasts, and market trends for vendor strategists. The report is based...
This document provides market size estimates for 2010 in Australia and New Zealand, including vendor rankings and activities, forecasts, and market trends for vendor strategists. The report is based...
This document provides an early and accurate market size estimates for 2010 in India, including vendor rankings and activities, forecasts, and market trends for vendor strategists. The report is...
This document provides an overview of IT services within the ASEAN countries of Singapore, Malaysia, Philippines, Thailand, Indonesia, and Vietnam for vendor strategists. The report discusses market...
Channel Partners Expect A Share Of The Cloud
To identify channel partners' plans, readiness, barriers, and needs as cloud technologies emerge, Forrester Research joined with Outsource Channel Executives (OCE) to survey distributors, value-added...
This document provides vendor strategists with Forrester's forecast projections for the New Zealand IT services marketplace from 2009 to 2014. It is designed to provide insight into the top line...
This report provides comprehensive insights and practical outcomes for the Indian managed IT services market from an end user and supplier perspective that enables vendor strategists to identify...
This document provides vendor strategists with Forrester's forecast projections for the Australian IT services marketplace from 2009 to 2014. It is designed to provide insight into the top-line...
This document provides vendor strategists with Forrester's forecast projections for the Australia IT services marketplace from 2008 to 2013. It is designed to provide insight into the top-line market...
This report provides an overview of the Indian IT services market for the banking, financial services, and insurance vertical for vendor strategists. The document offers a market forecast,...
This report focuses on the competitive dynamics of IT services by geography in order to enable vendor strategists to better understand the market dynamics inherent in each Asia Pacific region...
This report provides a comprehensive background of the IT services market in India in order to enable vendor strategists to address market opportunities more successfully. It provides a forecast for...
This report provides a comprehensive background of emerging IT services market dynamics in China for vendor strategists. The IT services model in the Chinese market is gradually shifting from an...
This report provides a comprehensive background of the India IT services market dynamics from the end user perspective in order to enable vendor strategists to address market opportunities more...
As emerging market organizations evaluate their IT investments and operations, most have recognized that effective enterprise application deployment, integration, and management deliver clear...
This document provides vendor strategists with an overview of the Korean IT services market. It notes key observations, substantiated by relevant market-sizing figures, and predicts the market areas...
Forrester surveyed 224 direct marketers to understand how relations with internal and external partners affect technology adoption. Across the board, marketers recognize the need to improve customer...
This report provides an IT services market analysis and forecast for 2007-2011 for the ASEAN region, which includes the following countries: Indonesia, Malaysia, the Philippines, Singapore, Thailand,...
This document provides vendor strategists with an overview of India IT services market dynamics based on our internal data and insights, secondary research and interviews with key MNC and local...
This document provides vendor strategists with an overview of, and forecasts for, the Australia/New Zealand (ANZ) IT services market from 2007-2011, comprised of infrastructure services, application...
This document provides vendor strategists with an overview of the Asia Pacific green IT services market. Key observations detailed in the report include data that shows the APEJ green IT market is...
Despite the prospect of economic uncertainty, demand for applications outsourcing services is robust according to the results of Forrester's Enterprise IT Services Survey, North America And Europe,...