About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Future Look: The Services Sourcing Playbook
The IT services market is changing fast. Technological advances, the rising integration of business and technology, a corporate focus on core competencies, and the maturation of the IT vendor...

In 2009, the technology industry entered a new cycle of technology innovation and growth, powering a multiyear period of technology investment predicted to last through 2016: the business technology...
The intensity of the recent economic crisis focused attention on immediate savings exemplified by renegotiation on billing rates for application development and maintenance (ADM) services, among...
Results from a survey of 89 firms that use IT staff augmentation services.
Results from a survey of 89 firms that use IT staff augmentation services.
Results from a survey of 89 firms that use IT staff augmentation services.
Results from a survey of 89 firms that use IT staff augmentation services.
As in past economic downturns, cutbacks in contractors are a soft target for IT groups that need to meet recent or planned reductions in IT budgets. Forrester offers a case study based on the...
Contingent workforce management (CWM), the strategic procurement process for temporary staff, is getting a lot of attention these days. This is surprising given the tough market conditions, since in...