Outsourcing

While there are many types of outsourcing, in general it refers to contracting a business process or function previously performed in-house to an outside entity. Research coverage includes application outsourcing, data center outsourcing, and hosting and managed services.

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45 results in Reports

  • Business Process Outsourcing (BPO)
  • For Security & Risk Professionals

    Report:Market Overview: Managed Security Services, Europe, Q2 2014

    Twenty-One Providers To Consider For Managed Security Services In The European Market

    As security and risk professionals rush to deal with new business complexities and threats, they're turning to third parties to extend their organizations' security capabilities with as much...

    • Downloads: 7
  • For Sourcing & Vendor Management Professionals

    Report:Market Overview: IT Services In China, 2013

    Businesses Now Have More Options To Drive Competitive Differentiation In China

    China has entered a new phase of economic development, driven by government focus on expanding the domestic market. This transition will have a significant impact on private and public organizations...

    • Downloads: 283
  • For Sourcing & Vendor Management Professionals

    Report:Leveraging Outsourcing Services To Accelerate IT Maturation

    Emerging Asia Steps Up

    In terms of IT maturity, companies in emerging Asia — that is, Asia Pacific excluding Australia, Japan, and New Zealand — lag behind their Western counterparts. Up to now, the lack of...

    • Downloads: 292
  • For Sourcing & Vendor Management Professionals

    Report:Navigating The Microsoft Services Landscape

    Trends And Tradeoffs Of Leading Microsoft Services Players

    Microsoft technologies span a wide range of products and services, including enterprise applications such as Dynamics AX and Dynamics CRM; desktop and collaboration applications such as Office,...

    • Downloads: 562
  • For Application Development & Delivery Professionals

    Report:Consolidation And Innovation Transform The HRM Vendor Landscape

    Landscape: The Human Resource Management Playbook

    This report, the landscape component of the human resource management (HRM) playbook, will enable application development and delivery professionals (AD&D pros) and their HR business partners to...

    • Downloads: 980
    • Rating:
  • For Security & Risk Professionals

    Report:The Business Process Outsourcing Market In Japan

    Industry Changes Will Drive Opportunities For Vendors

    The business process outsourcing (BPO) adoption rate among Japanese organizations has always lagged that of North America and Western Europe, despite the relative maturity of the Japanese market. But...

    • Downloads: 160
  • For Application Development & Delivery Professionals

    Report:Decide When To Buy, Build, Or Outsource BI

    Tools And Technology: The Business Intelligence Playbook

    Building custom business intelligence (BI) solutions is time-consuming and inflexible; therefore, application development and delivery (AD&D) pros heading BI projects should move away from a...

    • Downloads: 966
  • For Sourcing & Vendor Management Professionals

    Report:The Move To An Asset-Based Services Play

    Asset-Based Services Have Become A Prerequisite For Success

    New business success imperatives are pushing clients to change the way they leverage IT solutions. IT service providers will have to adapt to these new rules of engagement if they want to remain...

    • Downloads: 374
    • Rating:
  • For Sourcing & Vendor Management Professionals

    Report:Wipro Consulting Services: Can Wipro Finally Crack The Code?

    Today, business transformation is often, at its core, about technology transformation. At the very least, business transformation is always technology-enabled, which raises important questions about...

    • Downloads: 444
  • For Enterprise Architecture Professionals

    Report:Turning BPM Into A Strategic Capability

    Lessons Learned From A Professional Business Process Outsourcer

    Many organizations embark on business process management (BPM) programs that focus on the efficiency of technologies like enterprise resource planning (ERP) and BPM suites (BPMSes). Mature process...

    • Downloads: 682
  • For Sourcing & Vendor Management Professionals

    Report:APeJ IT Services Report: 2010

    This document provides vendor strategists with an overview of the IT services market in APeJ in 2011. The research is based on interviews with key MNCs and local vendors in the Asia Pacific IT...

    • Downloads: 44
  • For Sourcing & Vendor Management Professionals

    Report:PRC IT Services Report: 2010

    This document provides early and accurate market size estimates for 2010 in China, including vendor rankings and activities, forecasts, and market trends for vendor strategists. The report is based...

    • Downloads: 33
  • For Sourcing & Vendor Management Professionals

    Report:ANZ IT Services Report: 2010

    This document provides market size estimates for 2010 in Australia and New Zealand, including vendor rankings and activities, forecasts, and market trends for vendor strategists. The report is based...

    • Downloads: 40
  • For Sourcing & Vendor Management Professionals

    Report:India IT Services Report: 2010

    This document provides an early and accurate market size estimates for 2010 in India, including vendor rankings and activities, forecasts, and market trends for vendor strategists. The report is...

    • Downloads: 87
  • For Sourcing & Vendor Management Professionals

    Report:2011 ASEAN IT Services Report

    This document provides an overview of IT services within the ASEAN countries of Singapore, Malaysia, Philippines, Thailand, Indonesia, and Vietnam for vendor strategists. The report discusses market...

    • Downloads: 64
  • For CIO Professionals

    Report:The Evolution Of Cloud Computing Markets

    Looking past the current industry hype surrounding all things cloud, Forrester believes that cloud computing is a sustainable, long-term IT paradigm, and the successor to previous mainframe,...

    • Downloads: 4743
  • For Sourcing & Vendor Management Professionals

    Report:Platform BPO: Process Outsourcers Take A New Approach To Traditional BPO

    Outsourcers like Accenture, Genpact, Infosys, and Tata Consultancy Services (TCS) are making another run at the BPO market. This new line of attack is based on a standard software "platform"...

    • Downloads: 1137
  • For Application Development & Delivery Professionals

    Report:TechRadar™ For Business Process Professionals: Human Resource Management Apps, Q1 2010

    Core Components Show Maturity While Collaborative Elements Evolve

    Human resource management (HRM) applications range from essential tools to hire and pay employees and administer benefits programs to strategic components for assessing and developing talent. More...

    • Downloads: 2046
  • For Application Development & Delivery Professionals

    Report:Trends 2010: Financial Processes And Applications

    Economic Prospects Appear Brighter, But More Regulatory Oversight Looms

    Macroeconomic forces and ongoing regulatory changes will have significant impacts on how the office of the CFO carries out its mission-critical responsibilities. Lingering effects of the recession...

    • Downloads: 914
  • For Application Development & Delivery Professionals

    Report:Trends 2010: HRM Processes And Applications

    Reconstruct Human Capital Strategies To Get Business Back On Track

    After a horrendous 2009, human resources management (HRM) business process and applications professionals will gradually see opportunities emerge to rebuild and reinvent HR processes and analytics...

    • Downloads: 897
  • For Sourcing & Vendor Management Professionals

    Report:Xerox's Acquisition Of ACS Underscores A Converging Market

    The Company Makes A Bold Services Play

    On September 28, 2009, Xerox announced that it was purchasing the business process outsourcing (BPO) company Affiliated Computer Services (ACS), in a deal valued at approximately $6.4 billion. Coming...

    • Downloads: 286
  • For Application Development & Delivery Professionals

    Report:Xerox Jolts The Document Processing Services Market With A Major BPO Acquisition

    Xerox's Acquisition Underscores BPO, ITO, And DPS Convergence

    On September 28, 2009, Xerox announced the purchase of business process outsourcing company Affiliated Computer Services (ACS), in a deal valued at approximately $6.4 billion. Xerox's acquisition...

    • Downloads: 439
  • For Sourcing & Vendor Management Professionals

    Report:Banks Should Change Their Service Provider Requirements Based On A Value Road Map

    As sourcing models buckle under market pressure, sourcing leaders are responding by aligning strategies along a continuum of sourcing behaviors. These behaviors follow a road map for value creation...

    • Downloads: 381
  • For Sourcing & Vendor Management Professionals

    Report:Inquiry Spotlight: Banks' Key Outsourcing Questions

    Forrester has noticed an increase in outsourcing questions from banking clients — not surprising, given the tremendous pressure banks face today. These inquiries highlight a variety of...

    • Downloads: 531
  • For CIO Professionals

    Report:EMEA IT Outsourcing Deals: 2008 Review

    While 2008 proved to be a tumultuous year in the world economy, IT outsourcers were well positioned to take advantage as companies looked to cut costs and potentially headcount. Despite the fact that...

    • Downloads: 788