Outsourcing

While there are many types of outsourcing, in general it refers to contracting a business process or function previously performed in-house to an outside entity. Research coverage includes application outsourcing, data center outsourcing, and hosting and managed services.

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7 results in Reports

  • Workplace Services
  • Wolfgang Benkel
  • For Sourcing & Vendor Management Professionals

    Report:Prepare For The Evolution Of Workplace Services Pricing Models

    As The Market Standardizes Core Offerings, Sourcing Professionals Need To Understand Tradeoffs

    Service desk and workplace services have evolved over the past few years from a strong end user, on-site model to a more automated, remotely managed delivery model. With standardization and...

    • Downloads: 316
  • For Sourcing & Vendor Management Professionals

    Report:The Forrester Wave™: EMEA Workplace Services, Q2 2013

    Providers Driving Workplace Services In EMEA

    Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

    • Downloads: 441
  • For Sourcing & Vendor Management Professionals

    Report:The Forrester Wave™: North American Workplace Services, Q2 2013

    Evaluating Leading Providers Amidst A Category Redefinition

    Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

    • Downloads: 456
  • For Sourcing & Vendor Management Professionals

    Report:The Forrester Wave™: Global Workplace Services, Q1 2013

    Evaluating Leading Providers Amidst A Category Redefinition

    Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

    • Downloads: 508
  • For Sourcing & Vendor Management Professionals

    Report:Market Overview: European IT Infrastructure Outsourcing

    Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery,...

    • Downloads: 1440
  • For Sourcing & Vendor Management Professionals

    Report:Negotiating Desktop Outsourcing Deals

    Impact Factors Help You Decide When To Accept Standard Offers And When To Require Custom Solutions

    Many companies are unprepared when they start their outsourcing initiatives, lacking a structured way to consider the major factors that will affect their outsourcing needs. This lapse leads to...

    • Downloads: 563
  • For Sourcing & Vendor Management Professionals

    Report:Desktop Managed Services Pricing And Delivery Models Evolve

    SVM Professionals Should Take Advantage Of New Opportunities

    Technology and service delivery innovation has accelerated again in the field of desktop computing in the enterprise. There are multiple opportunities for enterprise sourcing teams to evaluate around...

    • Downloads: 1771