Forrester

For CIO Professionals

Report:The Evolution Of Cloud Computing Markets

Looking past the current industry hype surrounding all things cloud, Forrester believes that cloud computing is a sustainable, long-term IT paradigm, and the successor to previous mainframe,...

• Downloads: 4614

For CIO Professionals

Report:The State Of Enterprise IT Services: 2008

Business Data Services North America And Europe

This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise IT Services Survey, North America And Europe, Q2 2008. This survey...

• Downloads: 2271

For CIO Professionals

Report:The State Of Enterprise IT Services: 2009

Business Data Services North America And Europe

As the global economic downturn continues to put pressure on IT budgets, companies are taking a variety of measures to get more value for the money spent on IT services. But unlike the last recession...

• Downloads: 2135

For CIO Professionals

Report:Market Momentum: IT Services And Outsourcing Market, H1 2008

The IT services and outsourcing market is in the midst of a fundamental transformation that will eventually lead to a new IT ecosystem framed by new constituencies of buyers and suppliers, all...

• Downloads: 1434

For CIO Professionals

Report:The Coming Upheaval In Tech Services

Four Economic And Technology Factors Will Combine To Recast The Business

The tech services market is about to undergo a massive transformation that will call traditional provider business models into question. Four factors will combine to dramatically change the dynamics,...

• Downloads: 1920

For CIO Professionals

Report:The Three Archetypes Of Service Providers

Aligning Your Positioning And Portfolio With Client Stakeholder Objectives

The IT service provider market is undergoing a major transformation that will have a profound impact on how providers design and structure their portfolio and conduct their go-to-market approach....

• Downloads: 1364

For CIO Professionals

Report:Market Momentum: IT Services And Outsourcing Market, H1 2009

Forrester's biannual review of the key events in the IT services and outsourcing market reveals how providers are responding to the severe macroeconomic conditions and continuing their transformation...

• Downloads: 1071

For Sales Enablement Professionals

Report:Introducing Forrester's Vendor Positioning Review

An Assessment Tool That Helps Develop Compelling Technology Positioning

Technology vendors describe themselves in different ways across multiple channels, but their real position — and value — is defined by the perceptions of decision-makers across customers'...

• Downloads: 741

For CIO Professionals

Report:Market Momentum: IT Services And Outsourcing Market, H2 2009

The Market Sees Convergence Driven By Nontraditional Services Players

The global market for IT services and outsourcing is in the midst of a fundamental transformation. While overall services revenues for 2009 are set to decline, the vendor landscape has already...

• Downloads: 976

For CIO Professionals

Report:Market Momentum: IT Services And Outsourcing Market, H2 2008

As the world's major economies battle the oncoming recession, Forrester has examined how the key players in the IT services market have fared and how they are adapting their strategies to not only...

• Downloads: 895

For CIO Professionals

Report:Vendor Positioning Review: IT Services And Outsourcing Providers, Q3 2007

Forrester evaluated four of the top 10 leading IT services and outsourcing providers across 15 criteria and three services domains to determine their positioning on the provider continuum between...

• Downloads: 732

For CIO Professionals

Report:EMEA IT Outsourcing Deals: 2008 Review

While 2008 proved to be a tumultuous year in the world economy, IT outsourcers were well positioned to take advantage as companies looked to cut costs and potentially headcount. Despite the fact that...

• Downloads: 776

For CIO Professionals

Report:The Emerging M&A Management Tools Market

Integrated Solutions Pave The Way To More Sophisticated M&A Management

While the number of mergers and acquisitions (M&A) has increased over the past few years, most companies lack a structured and repeatable approach for managing the deals in an efficient and effective...

• Downloads: 635

For CIO Professionals

Report:HP Buys EDS: Immediate Synergies Are Few, But Long-Term Opportunities Look Promising

SWOT Analysis: HP/EDS, Q2 2008

Hewlett-Packard (HP) did it again! Almost seven years after its acquisition of rival technology vendor Compaq and a string of smaller software acquisitions in the meantime, HP this week announced...

• Downloads: 672

For Enterprise Architecture Professionals

Report:Enterprise Architecture Needs To Plan For Outsourced SOA

The Impact Of SOA On Offshoring: The User Perspective

To make service-oriented architecture most effective, a strong relationship between the business and IT needs to be in place. Introducing an IT services vendor creates a triangular relationship with...

• Downloads: 613

For CIO Professionals

Report:Service Providers Start To See The Implications Of The Credit Crunch

During recent weeks, we have seen some unprecedented events in the global financial markets that will also have a profound impact on the tech sector, including the services business. Service...

• Downloads: 518

For CIO Professionals

Report:Four Steps To Derive More Strategic Value From Your SWOT Analysis

The strengths, weaknesses, opportunities, and threats (SWOT) analysis methodology is one of the most popular tools among strategy professionals for examining and understanding the competitive...

• Downloads: 546

For CIO Professionals

Report:Understanding The M&A Services Market

Providers With Different Legacies Frame The Diverse M&A Services Market

While the current credit crunch has led to a decrease in the overall number of mergers and acquisitions (M&A) in 2008 compared with 2007, companies continue to rely on good advice and support to...

• Downloads: 500

For CIO Professionals

Report:EMEA IT Outsourcing Deals: 2009 Review

Despite A Rocky 2009, Outsourcers Are Poised For Growth In 2010

In 2009, we recorded 409 outsourcing deals in Europe, the Middle East, and Asia (EMEA). This represents a 20% increase on the number recorded in 2008. However, at the same time, we find that total...

• Downloads: 577

For CIO Professionals

Report:Wipro Has The Potential To Become A Market Leader For NGOSS

SWOT Analysis: Wipro, Q4 2007

Wipro has the potential to establish itself as a leading player in the market for next-generation operational supporting systems (NGOSS). The company provides a true end-to-end portfolio of...

• Downloads: 345

For CIO Professionals

Report:TCS Pushes On NGOSS To Drive Telecom-Sector Growth

SWOT Analysis: TCS, Q2 2008

Over the past two years, Tata Consultancy Services (TCS) has significantly expanded its footprint with telecom service providers, thanks to its strong focus on and expertise in next-generation...

• Downloads: 367

For CIO Professionals

Report:Navigating Through The Volatility And Complexity Of The Tech Industry Ecosystem

Whatever the vagaries of the current economic downturn, the tech industry is caught in the grips of a deep structural change that will drastically alter the nature of industry supply and demand. Tech...

• Downloads: 380

For CIO Professionals

Report:Service Providers Need To Better Prepare For Offshore SOA Projects

The Impact Of SOA On Offshoring: The Service Provider Perspective

As companies embark on their journey toward implementing service-oriented architectures (SOAs), they require assistance and support from service providers with sufficient skills and experience in...

• Downloads: 383

For CIO Professionals

Report:Capgemini Consulting Is Moving To Become A Global Transformation Partner For M&A

M&A Services SWOT Analysis: Capgemini Consulting, Q4 2009

Capgemini Consulting, the newly formed global consulting business unit of Capgemini, provides a well-defined portfolio for mergers and acquisitions (M&A) services. This step of globalizing its...

• Downloads: 417

For CIO Professionals

Report:European IT Outsourcing — A Review Of A Market In Transition

The European outsourcing market has continued to see a high level of activity over the past 24 months, with Forrester tracking 340 deals in 2010 and 220 deals in the first half of 2011. However, as...

• Downloads: 89