Forrester

For CIO Professionals

Client Inquiry:Creating A Mobile Initiative And Remote Work Best Practices

What are some remote working practices and policies, and how do we create a mobile initiative within our company?

For CIO Professionals

Report:Portrait Of A Government Information Worker

Governments Are Playing Catch-Up In Terms Of Mobility And Collaboration

North American and European governments are striving for efficiency, openness, and responsiveness as their constituencies increasingly organize and mobilize using social technologies. However,...

• Downloads: 537

For CIO Professionals

Client Inquiry:Providing Employees With The Right Mobile Tools

How do we develop an internal mobile strategy to provide employees with the necessary tools and applications to improve effectiveness and productivity?

For CIO Professionals

Tool:Telecommuters Exercise More Control Over PCs Than Do Non-Telecommuters

For Chief Information Officer Professionals

Blog:Oracle Makes Their Play For Social Enabled Business Processes

On Wednesday afternoon, Oracle's Larry Ellison unveiled the Oracle Social Network. The fact that he did so on the same stage Marc Benioff used in San Francisco's Moscone Center to...

For CIO Professionals

Report:Navigating The Online Collaboration Suite Landscape

Moving collaboration workloads to the public cloud is an attractive proposition for content and collaboration professionals and information workers alike. Why? They're inexpensive to stand up and...

• Downloads: 663

For CIO Professionals

Tool:Forrester Wave™: Cloud Strategies Of Online Collaboration Software Vendors, Q3 '12

For CIO Professionals

Report:Framing The Business And IT Impact Of Mobile And Remote Work

Business Leaders Must Focus On People, Technologies, And Facilities Management

With two-thirds of the North American and European workforce reporting that they work outside a corporate office at least occasionally during a month, it's imperative that business leaders initiate...

• Downloads: 637

For Chief Information Officer Professionals

Blog:"Anywhere, Anytime" Work Means IT Must Provide The Right Technology, To The Right Person, At The Right Time

Giving workers flexibility in when, where, and how they work is a hot topic right now. The US federal government has passed legislation to make telecommuting easier and multinational firms, like...

For Chief Information Officer Professionals

Blog:Is Social Software Relevant To Information Workers?

I'm not saying anything shocking when I say enterprise social software, has been a hot topic over the last five years. The set of technologies designed to flatten corporations have spawned...

For CIO Professionals

Report:Information Workers Are Not Quite Ready For Desktop Videoconferencing

Spurring Adoption Requires Management Advocacy And Concrete Use Cases

Videoconferencing technology promises contextual communications over distance. One type — desktop video — is gaining traction because it can provide access to visual communication to more...

• Downloads: 386

For CIO Professionals

Tool:Technology Populism Is Driven By The Social Network

For Chief Information Officer Professionals

Blog:Online Collaboration Tools Address A New Set Of Business Challenges, But Are They Ready For Your Business?

Today, we published our first Forrester Wave™ on the cloud strategies of online collaboration software vendors, evaluating how eight vendors -- Box, Cisco Systems, Citrix Online, Google, IBM,...

For CIO Professionals

Report:Demystifying The Mobile Workforce

Leverage Forrester's Mobile Worker Taxonomy To Facilitate Remote Working Styles

Whether at home, on the road, or from an office, work is becoming something people do, not somewhere people go. In fact, 66% of information workers in North America and Europe already work remotely....

• Downloads: 1297
• Comments: 1

For CIO Professionals

Report:Microsoft Shows How Product Managers Can Use Serious Games

An Empowered Report: Microsoft Uses Productivity Games To Test Windows And Office Communicator

For product managers, getting workers to help test new products has always proven to be a challenge, making finding an engaging inducement for participation the Holy Grail. As a panacea, a small but...

• Downloads: 298

For Chief Information Officer Professionals

Blog:Are Businesses Missing The Benefits Of Collaboration Technology?

Last night I had the pleasure of attending a customer case study session hosted by Cisco. Representatives from two clients -- SmithAmundsen (a law firm) and Republic Services (a waste management...

For Chief Information Officer Professionals

Blog:Microsoft's Office 365 Allows Flexibility In Enterprise Collaboration Technology Strategies

Yesterday morning (June 28), I , along with a small group of Microsoft customers, partners, and members of the technology and business press, sat in a SoHo, NY, gallery to listen to Microsoft CEO...

For CIO Professionals

Report:SlideShare Ties Conferencing To Millions Of Slides

More Than A Million Shared Slides Get An Audio And Video Facelift; Consumerization Gets Another Injection; IT Gets Another Vendor To Track

Why does the world need yet another webconferencing vendor? Because the existing solutions don't deliver all the value that your employees crave at a price you can afford. SlideShare has answered the...

• Downloads: 169

For CIO Professionals

Report:Measure Workforce Experience Through Engagement, Productivity, And Customer Impact

Customer experience — its relationship to loyalty and satisfaction and the likelihood that it will lead to future business — is now a well-established discipline. However, measuring...

• Downloads: 87
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For CIO Professionals

Tool:Most Smartphone Users Have Some Input Into The Devices They Use

For Security & Risk Professionals

Report:Aim To Empower The Anytime, Anywhere Workforce

Business Impact: The Mobile Security And Operations Playbook

With two-thirds of the North American and European workforce reporting that they work outside of their corporate office at least occasionally every month, it's imperative that business leaders...

• Downloads: 659

For Chief Information Officer Professionals

Blog:What Does WikiLeaks World Mean For Open Information Sharing?

First, let me wish you a Happy New Year. If you're like me, a new year inevitably brings about reflection on the previous year: things accomplished, things left to accomplish, and things...

For Chief Information Officer Professionals

Blog:The Intercompany Collaboration Imperative: Why It's Important And Why Vendors Need To Support It

For those of you who have followed my research of the collaboration software space, you'll find that I have argued that the real whitespace for vendors is in facilitating interactions between...

For Chief Information Officer Professionals

Blog:Choosing Between Microsoft Office 365 And Google Apps Hinges On Your Belief In The Vendor's Vision

Over the last couple of years, I've fielded a number of inquiries from Forrester clients who are trying to decide whether their company should move their email and other collaboration workloads...

For Chief Information Officer Professionals

Blog:How Is Desktop Videoconferencing Being Used In Your Business?

For those of us who following the collaboration software space, video in business has been a hot topic: We have seen year-over-year growth in videoconferencing implementations, a majority of...