About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

As an analyst on the Applications Development & Delivery team at Forrester, Paul focuses on human resources management and financial applications, as well as trends and directions in the overall market for enterprise applications. His work includes analyzing market trends in technology adoption, business process best-practices, software market sizing and segmentation, competitive analysis, application deployment models (e.g., SaaS), and next-generation technologies.
Paul works extensively with both applications user clients (technology buyers) and vendor clients, internationally and across a wide variety of industries. He assists corporate and governmental user organizations with vendor selection, upgrade decisions, and business process optimization strategies. Paul advises software vendors and services providers on product strategies, competitive dynamics, product capabilities, partnering strategies, and M&A opportunities.
Paul came to Forrester through its 2003 acquisition of Giga Information Group. He has been an industry analyst for 12 years and has 30 years of overall experience in research and advisory services, management consulting, and systems integration. Prior to joining Forrester, Paul was a management consulting practice director with The Hunter Group, specializing in financial and human resources systems. He also held consulting management positions with Coopers & Lybrand and Ernst & Young, and he has served as a guest lecturer at Virginia Commonwealth University in its Executive Masters in Information Systems program for the past 5 years. Paul is frequently quoted in major media publications on industry trends in applications software, and is a frequent speaker on webcasts and industry events.
Paul earned a B.A. in economics from Connecticut College and an MBA from Duke University's Fuqua School of Business. He is a certified public accountant (CPA) and a certified management accountant.
Forrester's Reference Guide For Navigating The Ever-Expanding World Of ERP
Enterprise applications suites, commonly known as enterprise resource planning (ERP) systems, represent the transactional backbone for most enterprises and comprise a variety of applications for...
ERP Vendors Refocus On Industry And Midmarket Strategies
The enterprise resource planning (ERP) market continues to mature at the upper end as the two titans — Oracle and SAP — look to extend their footprints in multinational enterprises....
Lawson Software, Oracle, SAP, And Ultimate Software Lead The Pack
In Forrester's 104-criteria evaluation of human resource management system (HRMS) vendors, we found that Oracle and SAP continue to be the leading options for large multinational enterprises, with...
IBM Cognos, Oracle, SAP, And SAS Lead, With Clarity Systems In Close Pursuit
In Forrester's 89-criteria evaluation of business performance solutions (BPS) vendors, we found that IBM Cognos, Oracle, SAP, and SAS Institute led the pack because of their breadth of functionality...
Oracle, Cognos, And SAS Institute Lead, Business Objects And SAP In Hot Pursuit
Forrester assessed 10 leading business performance solutions (BPS) vendors across 83 criteria in a product evaluation. Cognos, Oracle, and SAS Institute were found to lead the category with overall...
The most important investments that businesses and government organizations make are in their people. In addition to direct expenditures on compensation and benefits, organizations invest in...
A broad range of options exist for human resources/human capital management (HR/HCM) solutions, usually building on a core system of record that is supplemented by best-of-breed solutions and...
Oracle's Bold Next-Generation Play Versus SAP's Less Disruptive Path
A key decision criterion for enterprise applications is how compelling and clear the vendor's vision for the future is. Oracle's vision for the future of its apps business is now clearer and more...
Forrester's Reference Tool For Applications Decisions
Choosing the right vendor remains a critical success factor for every enterprise's business success. Consolidation in the vendor market, a plethora of deployment options, and the progression to a...
Core Components Show Maturity While Collaborative Elements Evolve
Human resource management (HRM) applications range from essential tools to hire and pay employees and administer benefits programs to strategic components for assessing and developing talent. More...
As the enterprise resource planning (ERP) software market struggles against an unprecedented tide of economic woes, strategic opportunities are surfacing for customers. Soft market conditions mean...
Application Strategies Evolve For Leaner Sustainability
The lingering impact of the recession in 2009 will motivate business process and applications professionals to focus on value-based strategies for lower operating costs and smaller projects with...
An Empowered Report: Harnessing Mobile Technology For Process Acceleration
Mobile applications for business use are receiving a great deal of attention from package application software vendors and considerable interest from business process professionals. But other than...
Moderate Customer Activity Accompanies More Radical Vendor Strategies
With many enterprise resource planning (ERP) projects on hold due to recession-induced spending constraints, some pent-up demand is evident that will result in more upgrades, replacements, and...
Workday Leads, Followed By Oracle PeopleSoft, Oracle EBS, And SAP
Forrester's 69-criteria evaluation of human resource management system (HRMS) vendors found that Workday, Oracle PeopleSoft, Oracle E-Business Suite (EBS), and SAP lead the pack; each has its own...
Are You Ready To Take Business Results To The Next Level?
Today's concerns about a weakening economy might serve as a wake-up call for companies and government organizations to be more focused on monitoring business results and taking appropriate actions to...
Now is the perfect time for business process professionals to revisit their current enterprise resource planning (ERP) application commitments and future ERP plans. As the global economy gradually...

Talent Strategies Adjust To The Business Climate
Human resource management (HRM) will be a key area of focus in 2009 as companies and government organizations put in place strategies to cope with the economic crisis and recovery. The so called "war...
The Market Remains Vibrant Following Vendor Consolidation
Business performance solutions (BPS) — a software category consisting of applications for budgeting, forecasting, financial reporting, profitability analysis, and performance measurement...
Human resource management (HRM) applications — consisting of six categories of solutions ranging from core transactions to strategic talent management — represent a market in transition....
In the next five years, enterprise apps will be transformed by technologies that disrupt preconceived notions about ownership and support costs, process flexibility, insight, and speed of delivery....

Business process professionals responsible for packaged applications often have difficulty in getting their arms around the total costs of ownership of their business solutions. SaaS simplifies the...
Vision: The Business Applications Playbook
This report outlines the vision aspect of Forrester's solution for application development and delivery (AD&D) professionals working on business applications strategy. It summarizes the key business...

Essential Business Needs Drive High Levels Of Value And Adoption
Financial management applications range from essential and ubiquitous tools for accounting and financial reporting to specialized solutions for optimizing process efficiency and cash flow. Compliance...
Economic Prospects Appear Brighter, But More Regulatory Oversight Looms
Macroeconomic forces and ongoing regulatory changes will have significant impacts on how the office of the CFO carries out its mission-critical responsibilities. Lingering effects of the recession...