About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

As an analyst on the Applications Development & Delivery team at Forrester, Paul focuses on human resources management and financial applications, as well as trends and directions in the overall market for enterprise applications. His work includes analyzing market trends in technology adoption, business process best-practices, software market sizing and segmentation, competitive analysis, application deployment models (e.g., SaaS), and next-generation technologies.
Paul works extensively with both applications user clients (technology buyers) and vendor clients, internationally and across a wide variety of industries. He assists corporate and governmental user organizations with vendor selection, upgrade decisions, and business process optimization strategies. Paul advises software vendors and services providers on product strategies, competitive dynamics, product capabilities, partnering strategies, and M&A opportunities.
Paul came to Forrester through its 2003 acquisition of Giga Information Group. He has been an industry analyst for 12 years and has 30 years of overall experience in research and advisory services, management consulting, and systems integration. Prior to joining Forrester, Paul was a management consulting practice director with The Hunter Group, specializing in financial and human resources systems. He also held consulting management positions with Coopers & Lybrand and Ernst & Young, and he has served as a guest lecturer at Virginia Commonwealth University in its Executive Masters in Information Systems program for the past 5 years. Paul is frequently quoted in major media publications on industry trends in applications software, and is a frequent speaker on webcasts and industry events.
Paul earned a B.A. in economics from Connecticut College and an MBA from Duke University's Fuqua School of Business. He is a certified public accountant (CPA) and a certified management accountant.
Forrester's Reference Guide For Navigating The Ever-Expanding World Of ERP
Enterprise applications suites, commonly known as enterprise resource planning (ERP) systems, represent the transactional backbone for most enterprises and comprise a variety of applications for...
Forrester's Reference Tool For Applications Decisions
Choosing the right vendor remains a critical success factor for every enterprise's business success. Consolidation in the vendor market, a plethora of deployment options, and the progression to a...
Core Components Show Maturity While Collaborative Elements Evolve
Human resource management (HRM) applications range from essential tools to hire and pay employees and administer benefits programs to strategic components for assessing and developing talent. More...
As the enterprise resource planning (ERP) software market struggles against an unprecedented tide of economic woes, strategic opportunities are surfacing for customers. Soft market conditions mean...
Application Strategies Evolve For Leaner Sustainability
The lingering impact of the recession in 2009 will motivate business process and applications professionals to focus on value-based strategies for lower operating costs and smaller projects with...
An Empowered Report: Harnessing Mobile Technology For Process Acceleration
Mobile applications for business use are receiving a great deal of attention from package application software vendors and considerable interest from business process professionals. But other than...
Moderate Customer Activity Accompanies More Radical Vendor Strategies
With many enterprise resource planning (ERP) projects on hold due to recession-induced spending constraints, some pent-up demand is evident that will result in more upgrades, replacements, and...
Now is the perfect time for business process professionals to revisit their current enterprise resource planning (ERP) application commitments and future ERP plans. As the global economy gradually...

Human resource management (HRM) applications — consisting of six categories of solutions ranging from core transactions to strategic talent management — represent a market in transition....
Business process professionals responsible for packaged applications often have difficulty in getting their arms around the total costs of ownership of their business solutions. SaaS simplifies the...
Although originally finding a home with manufacturing, today's $38.3 billion enterprise resource planning (ERP) market proves that it has become the transactional centerpiece for most enterprises. As...
Enterprise applications for running your business (i.e., ERP) are evolving rapidly to enable more flexibility, better user experiences, and new deployment options offering more predictable long-term...
Macroeconomic Conditions Present Challenges And Opportunities
Financial management professionals stand in the spotlight as the economic downturn continues and companies cope with weaker demand, price pressures, rising costs, and credit constraints. Amidst this...
Business Data Survey Results Show That Activity Persists, Despite Recession
Business process and applications professionals can use our survey-based enterprise applications investment planning data and adoption patterns to help rationalize their 2010/2011 investment...
Move Changes Competitive and Partnering Dynamics
IBM's planned acquisition of Cognos comes as little surprise following SAP's announcement to acquire Business Objects and Oracle's recent acquisition of Hyperion. IBM's move is cleaner in terms of...
As corporate and government organizations battle the current economic crisis, the finance department holds the keys to controlling costs, assessing performance, managing risks and compliance...
Human resource management (HRM) processes and applications remain vital for organizations to enhance talent retention and workforce productivity; yet, Forrester survey data indicates the level of IT...
Recession Pressures Renew Interest In Support Alternatives
As the recession squeezes IT budgets, business process and applications professionals are looking more closely at the value of vendor support contracts and exploring alternatives. One cost-savings...
ERP Leader Accelerates Growth Strategy With Business Objects Acquisition
SAP, in a complete turnaround from its prior organic growth and "tuck-in" acquisitions strategy, announced its intention to acquire Business Objects on October 7, 2007. This move parallels similar...
Strategic Acquisition Advances Plans For Mobile And In-Memory Computing
On May 12, 2010, SAP announced its intent to acquire Sybase for $5.8 billion. The acquisition aligns well with SAP's stated innovation agenda to harness in-memory computing, mobile technology, and...
Landscape: The Human Resource Management Playbook
This report, the landscape component of the human resource management (HRM) playbook, will enable application development and delivery professionals (AD&D pros) and their HR business partners to...

Future Look: The Human Resource Management Playbook
This report outlines the future outlook for application development and delivery (AD&D) professionals working with human resources executives on their applications and business process optimization...

Organizations Face Challenges With The Proliferation Of Employee Data
Although the notion of a global system of record for employee information is widely accepted, many organizations are unable to achieve this goal. The majority of organizations maintain complex and...
Executive Overview: The Business Applications Playbook
Constant business change, coupled with ongoing technology advances (e.g., mobile, cloud, social collaboration, and big data) will fundamentally change how we buy, deploy, and manage business...
Human resources data highlights from Forrester¿s November 2008 Global Economic Downturn Insights Online Survey.