About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

As an analyst on the Applications Development & Delivery team at Forrester, Paul focuses on human resources management and financial applications, as well as trends and directions in the overall market for enterprise applications. His work includes analyzing market trends in technology adoption, business process best-practices, software market sizing and segmentation, competitive analysis, application deployment models (e.g., SaaS), and next-generation technologies.
Paul works extensively with both applications user clients (technology buyers) and vendor clients, internationally and across a wide variety of industries. He assists corporate and governmental user organizations with vendor selection, upgrade decisions, and business process optimization strategies. Paul advises software vendors and services providers on product strategies, competitive dynamics, product capabilities, partnering strategies, and M&A opportunities.
Paul came to Forrester through its 2003 acquisition of Giga Information Group. He has been an industry analyst for 12 years and has 30 years of overall experience in research and advisory services, management consulting, and systems integration. Prior to joining Forrester, Paul was a management consulting practice director with The Hunter Group, specializing in financial and human resources systems. He also held consulting management positions with Coopers & Lybrand and Ernst & Young, and he has served as a guest lecturer at Virginia Commonwealth University in its Executive Masters in Information Systems program for the past 5 years. Paul is frequently quoted in major media publications on industry trends in applications software, and is a frequent speaker on webcasts and industry events.
Paul earned a B.A. in economics from Connecticut College and an MBA from Duke University's Fuqua School of Business. He is a certified public accountant (CPA) and a certified management accountant.
Core Components Show Maturity While Collaborative Elements Evolve
Human resource management (HRM) applications range from essential tools to hire and pay employees and administer benefits programs to strategic components for assessing and developing talent. More...
As the enterprise resource planning (ERP) software market struggles against an unprecedented tide of economic woes, strategic opportunities are surfacing for customers. Soft market conditions mean...
Application Strategies Evolve For Leaner Sustainability
The lingering impact of the recession in 2009 will motivate business process and applications professionals to focus on value-based strategies for lower operating costs and smaller projects with...
Moderate Customer Activity Accompanies More Radical Vendor Strategies
With many enterprise resource planning (ERP) projects on hold due to recession-induced spending constraints, some pent-up demand is evident that will result in more upgrades, replacements, and...
Talent Strategies Adjust To The Business Climate
Human resource management (HRM) will be a key area of focus in 2009 as companies and government organizations put in place strategies to cope with the economic crisis and recovery. The so called "war...
Human resource management (HRM) applications — consisting of six categories of solutions ranging from core transactions to strategic talent management — represent a market in transition....
In the next five years, enterprise apps will be transformed by technologies that disrupt preconceived notions about ownership and support costs, process flexibility, insight, and speed of delivery....

Business process professionals responsible for packaged applications often have difficulty in getting their arms around the total costs of ownership of their business solutions. SaaS simplifies the...
Economic Prospects Appear Brighter, But More Regulatory Oversight Looms
Macroeconomic forces and ongoing regulatory changes will have significant impacts on how the office of the CFO carries out its mission-critical responsibilities. Lingering effects of the recession...
A successful finance transformation provides a framework to improve finance functions and business efficiency but also overall enterprise performance. Even though enterprises must take ownership of a...
SAP And Oracle Lead For Multinationals; Ultimate Software And Lawson For The US Midmarket
Forrester evaluated human resource management systems (HRMS) vendors across 92 criteria for both the multinational enterprise market and the US midmarket. We found that SAP and Oracle (with its...
Reconstruct Human Capital Strategies To Get Business Back On Track
After a horrendous 2009, human resources management (HRM) business process and applications professionals will gradually see opportunities emerge to rebuild and reinvent HR processes and analytics...
Planning, Reporting, And Compliance Drive Financial Apps Strategies
Investment in financial management applications — including accounting, financial reporting, budgeting, and forecasting — will improve along with the economy in 2011. Compliance mandates...
Despite the variety of innovative application technologies available, most organizations are hampered by the lack of a coherent human resource management (HRM) applications strategy. The applications...
Business Data Survey Results Show That Activity Persists, Despite Recession
Business process and applications professionals can use our survey-based enterprise applications investment planning data and adoption patterns to help rationalize their 2010/2011 investment...
Application vendor selection remains mired in a bureaucratic process that has lost relevance in today's quickly changing application market. In the world of cloud computing and software-as-a-service...
At its recent Sapphire Now user conference, SAP confidently extolled the virtues of in-memory computing, mobility, and on-demand applications as key innovation pillars, with social collaboration as...
Recession Pressures Renew Interest In Support Alternatives
As the recession squeezes IT budgets, business process and applications professionals are looking more closely at the value of vendor support contracts and exploring alternatives. One cost-savings...
With a diverse market of solutions comprised of well-known enterprise resource planning (ERP) vendors, best-of-breed point solutions, and outsourcing options, human resources/human capital management...
Landscape: The Human Resource Management Playbook
This report, the landscape component of the human resource management (HRM) playbook, will enable application development and delivery professionals (AD&D pros) and their HR business partners to...

Microsoft Dynamics AX Leads Microsoft's App Innovation Agenda
The 2011 Convergence event demonstrated that Microsoft continues to advance its ERP products and offer additional deployment options — specifically, software-as-a-service (SaaS). The event...

SAP's ambitious new software-as-a-service (SaaS) enterprise resource planning (ERP) offering, SAP Business ByDesign, is targeted at small and medium-sized businesses (SMBs) and features an innovative...
Human resources data highlights from Forrester¿s November 2008 Global Economic Downturn Insights Online Survey.
Building a long-term growth strategy to hedge against the mature enterprise space, SAP has announced two products for the core midmarket. One is an upgrade to the existing All-in-One offering based...