Forrester

Why Read This Report

For large IT projects, firms usually hire IT services partners to assist with the design, implementation, support, and management of the solution. The partners provide simple staff augmentation, technical skills, top-level business consulting, and anything in between. Some of these projects fail, and many do not come in on time, within budget, or within business expectations — and it is rarely the technology that is to blame. IT projects are, in essence, people projects. Therefore, people management skills within your company are necessary for the successful design and implementation of the solution. Taking the time to set up processes to better manage the screening and selection of the project team within the IT partner and its introduction into your company is vital to help ensure a successful project outcome.