Peter O'Neill

VP, Principal Analyst, TL serving Sales Enablement PROFESSIONALS

Peter leads Forrester's research on B2B demand generation and channel marketing, managing a small group of analysts and working with other analysts who serve CMOs and other marketing leaders. His personal background is in international marketing, with a specific emphasis on field marketing strategy/execution coupled with the interaction dynamics between HQ and field marketing. Peter is renowned for his industry thought leadership and expertise in content marketing, partner marketing, as well as social media and online community strategies.

He has written more than 50 research documents that cover various topics on B2B marketing, including contributions to Forrester's L2RM playbook, the B2B online community playbook, and the channel partner loyalty playbook. In Q2 2012, he received a Forrester Research award for "Content Marketing Is A Key Differentiator For Tech Marketers." He provides advisory and consulting to various Fortune 500 and Fortune 100 companies on their B2B marketing strategy, organization, and processes and is part of Forrester's B2B Groundswell Awards judging team, awarding innovative social marketing practices from companies of various sizes (SMBs and enterprises). He is also a member of the judging panel for annual UK-based B2B Marketing Awards (b2bmarketing.net). He has been cited in numerous media publications, including The Economist, Financial Times, and industry publications, and he maintains a regular blog on B2B channel issues on The Channel Register.

He has a broad knowledge of the general European IT market and profound industry-specific knowledge of the relevant issues and is therefore an experienced advisor about many different areas of the IT industry. Peter is based in Forrester's Frankfurt office but advises vendors and users around the world. He continues to participate in research on IT management software and has a deep knowledge of IT management software technologies and all of the vendors in this area.

Previous Work Experience

Peter came to Forrester from Meta Group, where he advised Meta clients around EMEA on various IT operations and data center topics. A 26-year veteran of the IT industry, he has extensive experience in IT hardware, software, and services. Prior to joining Meta, Peter was the marketing director in the E-Services Solutions Business Unit at Hewlett-Packard in the US and responsible for marketing HP's new business ventures with Internet companies. Before being posted to the US in 1998, he worked for HP in Germany for 17 years, holding a number of national and international sales and marketing positions. In 1988, Peter wrote the original business plan for HP's newly formed Open View Division in Boeblingen, Germany, and led the company's launch into the systems management business.

He has been a favored speaker at many seminars and trade shows and represented HP on German TV. Prior to joining HP in 1981, he worked in the finance department of Ford Motor in London.


Education

Peter holds a B.S. degree in physics and geophysics from the University of Liverpool and is an associate member of the Institute of Cost and Management Accountants in the UK. He has lived in Germany since 1981 and speaks fluent German and English.

Peter O'Neill's Research

  • For Sales Enablement Professionals

    Report: Transform Marketing With A Revenue-Relevant Customer Engagement Strategy

    In 2010, Forrester introduced the term "lead-to-revenue management" (L2RM) to categorize a set of integrated processes, goals, and metrics that frame marketing practices from lead generation to ...

    • Downloads: 182
  • For Sales Enablement Professionals

    Report: European B2B Marketers Will Invest In Automation In 2013

    Wake up, marketing automation vendors: The European market is getting hot! Forrester's Q4 2012 US And Europe B2B Marketing Tactics And Benchmarks Online Survey shows us that the rate of investme...

    • Downloads: 105
    • Rating:
  • For Sales Enablement Professionals

    Report: The Skills And Structures For L2R Success

    B2B marketers are adopting the lead-to-revenue (L2R) concept to ensure that revenue goals are met on time by optimizing the balance among lead value, velocity, and volumes, as well as ensuring t...

    • Downloads: 132
  • For Sales Enablement Professionals

    Report: The Case For B2B Customer Experience Programs Is Revenue Generation And Renewal

    Research conducted over the past years indicates that B2B customers perceive their experiences to be worse than those delivered by bottom-of-the-barrel consumer industries such as TV service pro...

    • Downloads: 186
  • For Sales Enablement Professionals

    Report: B2B Marketers Prefer To Create Their Own Content Mostly For Lead Nurturing

    Effective content marketing is now critical to B2B marketers' success because useful content accelerates potential buyers along their journey. That usefulness is predicated on the content being ...

    • Downloads: 196
    • Comments: 2
  • For Infrastructure & Operations Professionals

    Report: Market Overview: The IT Management Software Market In 2009

    In 2009, IT faces the problem of cutting costs without affecting the productivity of business users. Ideally, enterprises will look at solutions that increase IT ops' productivity, reduce the ti...

    • Downloads: 1747
  • For Infrastructure & Operations Professionals

    Report: Who's Hot In Business Service Management

    Enterprises continue to invest in business service management (BSM) projects, even with the economy going into recession, and BSM has been the battle cry of IT management software vendors for se...

    • Downloads: 1385
  • For CIOs

    Report: European IT Market Outlook: 2009 To 2010

    The European market for business-purchased technology goods and services (measured in euros) will decline by 6.3% in 2009, and be slow to recover in 2010 with only 4% growth. In both regards, it...

    • Downloads: 1570
  • For Sales Enablement Professionals

    Report: IT Management Software Vendors: Cover Your SaaS As Web 2.0 Comes Nearer

    The expansion of the software-as-a-service (SaaS) business model appears to be inevitable. It is both Web 2.0 and business technology (BT) and reflects the wishes of business users to have more ...

    • Downloads: 1261
  • For Sales Enablement Professionals

    Report: Market Overview: Business Service Management

    Enterprises continue to invest in business service management (BSM) projects, even with the economy going into recession. As a technology, BSM is founded on the ability to map business services ...

    • Downloads: 1108
View all of Peter O'Neill's Research

Peter O'Neill's Planned Reports

Jun 2013

Report: Lead Management Requires A Business System

View All Peter O'Neill's Planned Reports

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