Forrester

For Enterprise Architecture Professionals

Report:Break Down Silos With An Emerging Technology Road Map

Road Map: The Emerging Technology Playbook

Firms increasingly depend on technology to be innovative and disruptive. However, our data indicates that most firms are not doing a good job of getting new technology in the door and ensuring that...

• Downloads: 296
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For CIO Professionals

Report:Why Roles Fail — Seven Common Reasons And Remedies

Part 1 Of A Three-Part Series On Why Key IT Roles Failed

A number of roles in IT can significantly change the organization for good or bad. When they fail, the consequences are severe. From a combination of surveys, interviews, and consulting engagements,...

• Downloads: 1302

For CIO Professionals

Report:CIOs Are Not Ready To Support Business Innovation

Benchmarks: The Innovation Playbook

While innovation is a hot topic among most of the organizations we work with, our recent survey of IT leaders indicates that a minority of firms have formalized their practices and processes. Only...

• Downloads: 401
• Comments: 1
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For CIO Professionals

Report:To Stay Competitive, Nurture A Culture Of Innovation

Change Management: The Innovation Playbook

Companies that don't innovate risk becoming marginalized, and CIOs are often expected to help accelerate innovation within their firms. Key to success in this role is creating and sustaining an...

• Downloads: 597
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For CIO Professionals

Report:The Social CIO

Future Look: The Social Business And Collaboration Playbook

Free access to and sharing of ideas is the hallmark of the digital age. Today, your customers, partners, and employees can share information to form opinions that can affect your business and, on a...

• Downloads: 566

For eBusiness & Channel Strategy Professionals

Report:Building The Agile Organization

Organization: The Agile Commerce Playbook

eBusiness leaders face an increasing number of organizational challenges. Delivering compelling cross-touchpoint customer experiences demands cross-functional collaboration and fundamentally new ways...

• Downloads: 507
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For Application Development & Delivery Professionals

Report:Forrester's Data Management Reference Architecture

Align Data Management Roles To Create Stronger Business Value

The continuing explosion in data volume, increasing numbers of business users, growing data complexity, compliance requirements, need to support global operations, and growing need for real-time...

• Downloads: 2813

For Enterprise Architecture Professionals

Report:Let The Adjacent Possible Guide Your Information Strategy

Strategic Plan: The Information Strategy And Architecture Playbook

A new era of information agility is upon us that promises an explosion of opportunities similar to that of the dot-com boom period. But these opportunities are completely dependent upon an...

• Downloads: 499
• Comments: 1
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For CIO Professionals

Report:Build Your Mobile Engagement Strategy

Strategic Plan: The CIO's Mobile Engagement Playbook

Mobile technology is rapidly evolving as a means for organizations to deliver new customer experiences, enhance customer value, and improve employee productivity. When combined with social, cloud,...

• Downloads: 578
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For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Business Technology Transformation, Q3 2012

The Majority Of The Vendors Are Leaders In This Emerging Market

Today, business transformation is often about technology transformation. At the very least, business transformation is always technology-enabled, so what sort of consultants can best help clients...

• Downloads: 945
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For Application Development & Delivery Professionals

Report:Drive Continuous Improvement With Strong Change Management And Employee Training

Continuous Improvement: The Human Resource Management Playbook

This report, the continuous improvement component of the human resource management (HRM) playbook, will help application development and delivery professionals (AD&D pros), CIOs, and their HR...

• Downloads: 293
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For Enterprise Architecture Professionals

Report:EA Practice Toolkit: Designing Your Operating Model And Structure

Enterprise architecture practices have a number of choices to make when deciding where responsibilities land within their organization. Forrester sees an increasing trend for EA leaders to take more...

• Downloads: 32
• Comments: 5

For CIO Professionals

Report:New IT Models Will Focus On Service Improvement And Cost Reduction

The recession gave CIOs the opportunity to consider new models for IT. But what new models and what parts of IT are they considering? And which models will stand the test of time? To answer this...

• Downloads: 1570
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For Enterprise Architecture Professionals

Tool:Sample Business Architect Job Descriptions

For Enterprise Architecture Professionals

Report:How To Embed BA In The Organization

Continuous Improvement: The Business Architecture Playbook

While IT planning is a common starting point for business architecture (BA) efforts, the methods and techniques really come into their own when applied to critical business problems. BA addresses a...

• Downloads: 53

For Infrastructure & Operations Professionals

Client Inquiry:What Are Best Practices For Organizational Structure To Support IT Service Management?

How should an agency division be organized to best support an IT service management (ITSM) approach for the infrastructure and operations environment? What is the best overall organizational...

For Application Development & Delivery Professionals

Report:Integration Competency Centers Help Large Enterprises Solve Integration Complexity

Integration competency centers (ICCs) have proven to be key catalysts for integration project success, and IT organizations are deploying them in growing numbers. However, the size and mission of the...

• Downloads: 369

For Enterprise Architecture Professionals

Report:Create A Business Architecture Program That Helps Your Business Manage Change

Executive Overview: The Business Architecture Playbook

Strategic change initiatives are proliferating in organizations. There may be multiple programs to improve customer experience, co-existing alongside projects to reduce costs, streamline internal...

• Downloads: 652
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For Security & Risk Professionals

Report:Securing An Empowered Organization

An Empowered Report: Run At The Threat, Shape The Future Of Your Company

Employees are provisioning themselves with consumer and cloud technology. Forrester's study of US information workers reveals that 37% are doing something with technology without permission. And not...

• Downloads: 870

For Application Development & Delivery Professionals

Report:Digital Experience Delivery Maturity Assessment

Assessment: The Digital Experience Delivery Playbook

This report outlines for IT professionals more than 100 essential practices for organizations looking to deliver their digital experience transformation strategies. It asks questions such as: Do you...

• Downloads: 192

For Enterprise Architecture Professionals

Report:The Profile Of Corporately Supported EA Groups

Tactics For Improving Corporate Management's Support For EA In Large Firms

As a key strategic entity in any large firm, the enterprise architecture (EA) group requires a strong positive relationship with the ultimate decision-makers — the corporate management...

• Downloads: 441

For CIO Professionals

Report:What's Driving Demand For Key IT Roles?

Execution, Consistency, And Business Growth Drive Increased Demand

What factors are changing the demand for roles in IT? To help answer this question, Forrester surveyed 140 IT decision-makers about why demand for some roles in IT is decreasing while for others it's...

• Downloads: 548

For Enterprise Architecture Professionals

Report:The State Of EA 2010

EA's Top Focus: Overcoming Long-Standing Obstacles

Forrester's "State Of EA 2010" report shows consistent themes and incremental progress by the enterprise architecture (EA) function in most firms. EA leaders are part of senior IT management and have...

• Downloads: 628

For Security & Risk Professionals

Report:Identify And Influence Data Security And Privacy Stakeholders

Stakeholder Needs: The Data Security And Privacy Playbook

This report outlines Forrester's solution for security and risk executives seeking to develop a data privacy and protection program and gain stakeholder support. As a security and risk (S&R)...

• Downloads: 859

Report:The CIO's Role In Business Transformation

Nearly all business transformations today are technology-dependent and focus on breaking traditional business silos. These are high-risk, high-complexity projects that require knowledge of...

• Downloads: 74