About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Peter serves eBusiness & Channel Strategy Professionals. He focuses on eCommerce technologies and solutions, including B2C and B2B eCommerce platforms, mobile commerce solutions, digital in-store technologies, and digital commerce. Peter has specific expertise helping eBusiness leaders understand the integration challenges between eCommerce and back-office technologies across channels and touchpoints. His interests focus on mobile and tablet commerce trends, digital in-store experiences, multichannel retail, social commerce, and digital media.
Peter has extensive experience working with an ecosystem of eCommerce technologies, including eCommerce platforms, mobile commerce solutions, content management, web analytics, search engine marketing (SEM), search engine optimization (SEO), digital asset management, payment systems, and social media, to name a few. Peter has more than 13 years of experience in eCommerce and web technologies. Most recently, Peter held both product management and product marketing positions at Elastic Path, a leading eCommerce platform vendor. He also worked as a senior business analyst at JP Morgan and Ford Motor Company, where he started his career in eCommerce developing a direct online channel for new vehicle sales in the UK. Peter's experience spans both business and technology, including business analysis, product management, product marketing, solution architecture, user experience, and online marketing.
Peter holds a BEng in manufacturing systems engineering from the University of Strathclyde in Scotland.
Johnny Depp is coming to Boston. So too are application development professionals like you. Depp will make a movie about Paul Revere's legendary midnight ride 236 years ago to warn the...
Predictive Analytics Is Red Hot Why? What organization couldn’t benefit from making better decisions? Just ask the Obama campaign, which used sophisticated uplift modeling to target and...

To Deliver Extraordinary Software, Design To Balance These Seven Qualities
Great software applications seldom happen by accident: Wise design decisions are the key. Yet many application development teams only design for one, two, or three of these qualities, and others have...
My colleague Margo Visitacion and I are finishing up a new report, Seven Pragmatic Practices To Improve Software Quality, that will publish in a few weeks. We realized that not everyone has the same...
Bring Your Mac To Work? Are you or someone you know a Mac lover but brutally forced to use a PC at work? Don't fret or give up yet. Many firms such as Genentech are saying "no" to PCs and "yes"...
EAPs Ease Delivery Of Elastic Apps, Smoothing A Path To Cloud's Benefits
Promises that cloud computing can save money and reduce time-to-market by automatically scaling applications (either up or down) oversimplify what it takes to develop application architectures to...
Market Overview: Business Rules Platforms In 2013
The market for business rules technologies is healthy, but the standalone platform segment is growing more slowly than it should. Most enterprises should use standalone business rules platforms to...

Which Are The Safe And Best Choices Now
After two years of vendor consolidation, which are the best business rules platforms for application development and delivery professionals to consider? In our judgment, based on growth rates, market...
Customers Are Moving To Event And Decision Management
Business rules platforms are a mature technology for automating decision and policy logic and for managing fast changes to that logic to keep up with business changes. Now customers are seeking more:...
Cosmopolitan magazine certainly doesn't publish articles such as "Seven Hairstyles That Will Make Your Man Yawn." Wildly desirable is more like it. And so too, is it with great...
Six Mobile Predictions! Top Forrester mobile app-dev analysts Jeffrey Hammond and Michael Facemire prognosticate about the top trends for mobile application development in 2013. In this episode of...
BYOD (bring your own device) is a momentum torpedo. Younger workers at the bottom and executives at the top of businesses assert their desire (they think it is a right) to use their own smartphones,...
Forrester Senior Analyst TJ Keitt does not think small. "The free exchange of ideas changes the world," he starts when asked to define social business. He adds, "It can also change companies."...
With apologies to the late great President Ronald Reagan, "trust but verify" is outmoded advice when it comes to computer network security. So, why do so many information security...
A key role of IT operations is to keep a complex portfolio of applications running and performing. "Traditional monitoring dashboards generate lots of pretty charts and graphs but don't really...
Microsoft is faced with its biggest challenge ever - to stay relevant in a post-PC era. Is Windows 8 the answer, a first step on the path, or will it fall flat? Forrester Vice President and...
Rowan Curran, Research Associate and TechnoPolitics producer, hosts this episode to ask me (your regular host) about The Pragmatic Definition Of Big Data. Listen (5 mins) to hear the genesis of this...
Before Java was invented, one of the key industry trends was to increase the productivity of both developers and end users. For example, fourth-generation programming languages (4GL) such as...
Lack Of Infrastructure Portability Is A Showstopper For Me Salesforce.com bills Force.com as "The leading cloud platform for business apps." It is definitely not for me, though. The showstopper:...
Steve Jobs brought us the future. He did not cajole us with clever arguments or dangle shallow technology candy in front of us. He delivered the future quite literally to our fingertips. Millions...
Enterprises have a choice when it comes to employee productivity and collaboration apps (email, documents, spreadsheets, presentation, video conference, etc) in the cloud: Microsoft Office 365 and...
Incremental Changes Can Have A Big Impact On Quality
All software has bugs. Application development teams do the best they can to avoid and fix them. But developing quality software is hard. Why? Virtually all application development teams are squeezed...
Apple ignited the smartphone market with the innovative, super-desirable iPhone. But is the company’s innovation engine starting to sputter? That’s the question I pose to Forrester mobile...