About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Peter serves eBusiness & Channel Strategy Professionals. He focuses on eCommerce technologies and solutions, including B2C and B2B eCommerce platforms, mobile commerce solutions, digital in-store technologies, and digital commerce. Peter has specific expertise helping eBusiness leaders understand the integration challenges between eCommerce and back-office technologies across channels and touchpoints. His interests focus on mobile and tablet commerce trends, digital in-store experiences, multichannel retail, social commerce, and digital media.
Peter has extensive experience working with an ecosystem of eCommerce technologies, including eCommerce platforms, mobile commerce solutions, content management, web analytics, search engine marketing (SEM), search engine optimization (SEO), digital asset management, payment systems, and social media, to name a few. Peter has more than 13 years of experience in eCommerce and web technologies. Most recently, Peter held both product management and product marketing positions at Elastic Path, a leading eCommerce platform vendor. He also worked as a senior business analyst at JP Morgan and Ford Motor Company, where he started his career in eCommerce developing a direct online channel for new vehicle sales in the UK. Peter's experience spans both business and technology, including business analysis, product management, product marketing, solution architecture, user experience, and online marketing.
Peter holds a BEng in manufacturing systems engineering from the University of Strathclyde in Scotland.
After months of diligent vendor evaluations, last week we officially published The Forrester Wave: Managed Security Services: North America, Q1 2012. This report features our detailed analysis on...
Everyone knows that in business you need to do two things: Increase top-line revenue growth and reduce bottom line cost. Doing both of these is how companies grow profitably. It really is that...

This is the second in a series of reports providing guidance and new methods for the financial management of information security. The CISO's role is rapidly changing. A few years ago the CISO for...

In conjunction with Forrester's update to our information security metrics and best practices report, Forrester has developed a model to help you assess the maturity of your security metrics program.
Are organizations in the financial services sector still using war dialing as a control to identify potential insecure modems or telephony applications? Is it still a best practice to engage in this...
Even though it is not specific to security, this idea came to me while attending Dell’s Annual Analyst Conference (DAAC) in Austin, Texas two weeks ago. One of the hot topics discussed at...
Ernst & Young, Deloitte, IBM, Accenture, PwC, And KPMG Lead, With Wipro Following Close Behind
The information security consulting market is growing explosively because security and risk professionals often lack the skill and bandwidth to accomplish their increasingly difficult mission. To...

While you are at the Forrester Security IT Forum in Miami, you might also want to attend my session on Managed Security Services Providers. In my role as an analyst, I speak to many security...
Guest Post From Researcher Chris Sherman Last month, Ed and I spent a couple days in Paris with Orange's management team for their annual analyst event. Overall I was impressed with...
What are the pros and cons of security reporting within IT versus a non-IT department?
I just finished a research document titled Measure The Effectiveness Of Your Data Security And Privacy Program for the The Security Architecture And Operations Playbook. This was a lot of fun...
I just wrote a paper on the value of information security. Please see the paper here. It is something I have thought about for a long time. Information security as a technical discipline...
Security And Risk Professionals Must Prepare To Phase Out SAS 70 Today
Developed by the American Institute of CPAs (AICPA), the Statements on Auditing Standards 70 (SAS 70) has been around since 1992. When the Sarbanes-Oxley Act (SOX) of 2002 passed, SAS 70 gained new...
Performance Management: The S&R Practice Playbook
This report outlines the benchmarks for Forrester's solution for security and risk (S&R) professionals looking to build a high-performance security program and organization. We designed this report...
Performance Management: The Security Architecture And Operations Playbook
Information security programs have struggled with legitimacy with senior leaders for a long time. There are many reasons for this, but they all can be traced back to the historical inability of chief...

Ten Emerging Service Providers That Have The Chops To Be Your Managed Security Service Provider
In Forrester's 15-criteria evaluation of the emerging managed security services provider (MSSP) market, we identified the 10 most significant providers in this category — Alert Logic; CompuCom;...

I always have been interested in Enterprise Architecture. Enterprise Architecture is one of those terms that security professionals hear about but do not always know how it can benefit what...
Steve Jobs by Walter Isaacson is a very readable and honest portrayal of one of the most influential personalities in the computer industry from 1980 to the present. Often caustic, abrupt, and...
The Nine Service Providers That Matter Most And How They Stack Up
In Forrester's 60-criteria evaluation of the North American managed security services market, we identified the nine significant service providers in this category — AT&T, CSC, Dell...

Guest post from Researcher Heidi Shey. Calculating the cost of a data breach should be a part of every organization’s information security risk management strategy. It’s not an easy...