About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Phil serves Application Development & Delivery Professionals seeking strategies that will help them streamline and manage their application portfolios. Phil's coverage includes application modernization (monitoring, renewing, replacing, or retiring existing applications/platforms); portfolio management (APM) (driving business-aligned modernization via metrics/assessments); rationalization (streamlining the portfolio to reduce lights-on IT costs and increase agility); and strategic planning (aligning business and IT vision and aligning the application/infrastructure to fulfill the joint business/IT vision).
Phil focuses his research on application professionals, but his research also draws the interest of enterprise architects, CIOs, and other IT professionals.
Phil's IT experience dates back to 1982, when he held positions with: the Commonwealth of Massachusetts (consultant); Boston University (application developer); and Cullinet Software, where he held positions as a software developer and consultant before he was promoted to IT director. When CA bought Cullinet in 1989, Phil joined insurance company startup Arbella Mutual Insurance as director of applications, working with a management team to literally create an IT department and implement its initial applications/operating environment. In 1992, Phil accepted a director-level position with the National Council on (workers') Compensation Insurance (NCCI), where he directed a team that developed and distributed a commercial software package, implemented a financial applications package, and rolled out the nation's first Internet-based information service to the worker's compensation industry. Phil held the top management position in NCCI's $26 million Y2K program office — leveraging offshore programming resources to remediate its applications and onsite staff to execute Y2K testing, effectively creating a round-the-clock remediation process.
Phil joined Giga Information Group in 1997 as an industry analyst, covering the Y2K phenomenon, and he was promoted to the position of managing director of research for its e-practices group. Since Forrester bought Giga in 2003, Phil has been bringing his broad technical and managerial experience to bear on application and IT management topics that concern Forrester's diverse client base.
Executive Overview: The Data Security And Privacy Playbook
Data is the lifeblood of today's digital businesses, and for economic and even political gain, highly skilled cybercriminals are determined to steal it. Meanwhile, customers around the globe have...

Executive Overview: The Security Architecture And Operations Playbook
We've all heard about the "evolving threat landscape." In biology, evolution is a process that takes millions of years to occur as a result of small changes in successive generations. Mutations, on...
In a recent Forrester/DRJ joint survey on BC preparedness, of organizations that have invoked a BC plan in the last five years, 37% said that their BC plans had not adequately addressed...

Despite Recent High Profile Disasters, Business Continuity And Disaster Recovery Budgets Stay At Six Percent Of IT Operating And Capital Budgets
Despite Recent High Profile Disasters, Business Continuity And Disaster Recovery Budgets Stay At Six Percent Of IT Operating And Capital Budgets
According to our Q2 2010 IT budget survey, 32% of enterprises had planned to increase spending on business continuity and disaster recovery (BC/DR) by at least 5% in 2011. The reality is that...
We recently embarked on a Forrester-wide research project to benchmark the use of social technologies across enterprise organizations. Why is this important? Well as you may know, we cover social...
On Monday, Hurricane Sandy slammed into the East Coast of the United States, flooding entire towns in New York and New Jersey, triggering large-scale power outages and killing at least 17 people. The...
Today's Live Stream 8:30 a.m.-8:45 a.m. EST Day 2 Opening Remarks Stephanie Balaouras, Principal Analyst, Research Director, Forrester 8:45 a.m.-9:30 a.m. EST Forrester Keynote: Moving To...
Last week, I wrote a blog post summarizing the Day 1 opening keynotes at Forrester’s Security Forum. This week, I’d like to recap the Day 2 opening keynotes. The second or last...
What are the major government and industry regulations that affect data leak prevention requirements?
Future Look: The S&R Practice Playbook
This report outlines the future look of Forrester's solution for security and risk (S&R) executives working on building a high-performance security program and organization. This report is designed...
When I talk to security (S&R) leaders, they always tell me that in an ideal world, they would have enough advanced warning of impending business and technology disruptions in order to understand the...
Assessment Framework: The Mobile Security And Operations Playbook
This report provides the maturity assessment of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives looking to build their mobile security and...

Communication: The Business Technology Resiliency Playbook
Year after year, when asked to name the top lessons learned from contingency plan invocations, organizations consistently cite that they underestimated how difficult it would be to communicate...
Today's Live Stream 8:30 a.m.-8:45 a.m. EST Day 1 Opening Remarks Stephanie Balaouras, Principal Analyst, Research Director, Forrester 8:45 a.m.-9:30 a.m. EST Forrester Keynote: Maturing The...
Strategic Plan: The Mobile Security And Operations Playbook
This report outlines the strategic vision of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives leading the development of their firm's mobile...

Each year, Forrester Research and the Disaster Recovery Journal team up to launch a study examining the state of business and technology resiliency. Each year, we focus on a particular...
Although a business impact analysis (BIA) is a key part of putting together a disaster recovery plan, many companies neglect to conduct one. Forrester believes it's worthwhile to take a step back and...
Executive Overview: The Mobile Security And Operations Playbook
This report outlines the executive overview of Forrester's solution for security and risk professionals working on managing mobile and consumer devices. Smartphones and tablets are quickly becoming...
At the recent Disaster Recovery Journal Fall World conference, I gave a presentation of the state of BC readiness. I had some great discussions with the audience (especially about where BC should...
You Can No Longer Manage A Complex BCM Program With Simple Office Tools
During 2010 and the early part of 2011, we witnessed a multitude of disruptive natural disasters and extreme weather events, including earthquakes, tsunamis, volcanoes, and blizzards. We also...
Business Case: The Business Technology Resiliency Playbook
This report outlines Forrester's guidance for a business technology resiliency (BTR) business case. This is a critical step when securing funding because management is often reluctant to fund...

Insights From Forrester's Security & Risk Council
Every six months, Forrester's security and risk (S&R) team fields a survey to the members of its Security & Risk Council to ascertain their top priorities for the following six months. Forrester's...
My house sits atop a hill overlooking the Atlantic Ocean (hence, the neighborhood name of “Beachmont”) and was built sometime in 1890. It’s one of the tallest houses in the...
It's that time of year when we begin planning our spring Forums. Our Security & Risk Forum EMEA will take place in London, March 17th and 18th. Planning and content creation for that Forum is...