Forrester Research : Analyst : Philipp Karcher

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Philipp Karcher

Analyst serving CIOs

Find Philipp on:
Blog: CIO Blog

Phil serves CIOs with research on social business & collaboration, video, office productivity, and technology's role in the workforce experience. Phil is also a key contributor to Forrester's Workforce Technology Needs Assessments -- a survey-based methodology to help IT professionals save money and improve workforce technology use.

Previous Work Experience

Prior to his current role as an analyst, Phil was a researcher on Forrester's Content & Collaboration team and a senior research associate on the Sourcing & Vendor Management team. In those roles, he interviewed hundreds of IT professionals and technology vendors while conducting primary and secondary research for research reports and consulting engagements.

Education

Phil has a B.S. in business administration from Boston University's School of Management.

Research Coverage:

Adobe Systems, Apple, CSC, Cisco Systems, Enterprise Collaboration, Google, Information Management, Microsoft, Office Productivity, Skype, Tata Consultancy Services, Video & Teleconferencing

Philipp Karcher's Research

For CIOs
Report: The Gottas And Gotchas Of Selecting And Deploying A Video Platform
Philipp KarcherApril 09, 2013
Deploying a video publishing platform can be as simple as a credit card transaction if you're just looking for a software-as-a-service (SaaS) solution with turnkey functionality. However, many o...
- Downloads: 76
For CIOs
Report: Monitor The Performance Of Your Social Business And Collaboration Program
Philipp KarcherMarch 11, 2013
The benefits of improved information sharing and collaboration from deploying enterprise social computing are hard to quantify. With the exception of email and audioconferencing, collaboration t...
- Downloads: 195
For CIOs
Report: The Forrester Wave™: Video Platforms For The Enterprise, Q1 2013
Philipp KarcherMarch 08, 2013
Enterprises looking to deliver video communications to employees continue to use solutions for webcasting and YouTube-like video portals. In Forrester's 23-criteria evaluation of enterprise vide...
- Downloads: 272
- Rating:
For Application Development & Delivery Professionals
Report: The Forrester Wave™: Online Video Platforms, Q1 2013
Philipp KarcherMarch 08, 2013
Video is integral to many consumer-facing websites, not just from traditional media providers but from brands, companies, and organizations without a history of content creation. In Forrester's ...
- Downloads: 272
For CIOs
Report: Social Business And Collaboration Success Hinges On Effective Change Management
Rob Koplowitz, Claire Schooley, Philipp KarcherFebruary 04, 2013
It's often said, "You can lead a horse to water, but you can't make him drink." Nowhere in the world of enterprise IT is this adage more fitting than in social business and collaboration. For tw...
- Downloads: 319
- Rating:

View all of Philipp Karcher's Research

For CIOs
Report: TechRadar™ For Content & Collaboration Professionals: Enterprise Video, Q1 2011
Philipp KarcherJanuary 21, 2011
Enterprises increasingly use video in a wide range of use cases, changing how they collaborate, issue communications, train their employees, and even talk to customers. But the transformational ...
- Downloads: 1204
For Sourcing & Vendor Management Professionals
Report: Market Overview: Service-Level Management Tools For Outsourcing Governance
Patrick Connaughton, Philipp KarcherJuly 15, 2010
The advent of new service delivery models and the rise of multisourcing have complicated an already difficult task for clients — monitoring vendor performance and ensuring that contractual...
- Downloads: 1083
For CIOs
Report: The State Of Workforce Technology Adoption: US Benchmark 2011
Ted Schadler, TJ Keitt, Philipp Karcher, Rob Koplowitz, Tim Walters, Ph.D., Sean SweeneySeptember 21, 2011
This report is a graphical analysis of Forrester's Q2 2011 US Workforce Technology And Engagement Online Survey of 4,985 US information workers. Armed with this baseline data from every US indus...
- Downloads: 806
For CIOs
Report: Best Practices: Leveraging Live Streaming And On-Demand Video In The Enterprise
Philipp KarcherJanuary 27, 2012
A growing number of content and collaboration professionals are interested in using webcasting and YouTube-like video portals internally for corporate communications and training. Why? They reco...
- Downloads: 680
For CIOs
Report: An Early Look At Microsoft Office 365 Features
Ted Schadler, Philipp Karcher, Rob Koplowitz, TJ KeittJuly 14, 2011
On June 28, 2011, Microsoft launched Office 365 in 40 countries after a massive public beta involving 200,000 organizations from every region. This product encompasses Office Professional Plus a...
- Downloads: 681